Job Overview

what will you do?

• support adobe campaign post-implementation, providing guidance and ongoing support to crm ops and digital teams on journey build, journey management, campaign build and deployment.
• create and manage tickets for adobe customer care resolution.
• understand the t-mobile data specifications and ensure all data is available for campaign development and deployment; support in the configuration activities & etl processes.
• provide expertise in acv8 to complete a successful deployment for p360, aal and accessories campaigns.
• identify and address gaps for the proposed solutions to ensure the desired objectives and requirements are met.
• provide recommendations and a roadmap for best practices/optimizations and dependencies for adobe campaign.
• identify, mitigate, and prevent technical debt. working closely with development teams to ensure that software solutions are built with long-term sustainability, maintainability, and scalability.

what will you need?

• bachelor's degree in computer science, information systems, or a related field.
• working experience on journey build, journey management, campaign build and deployment
• strong communication and interpersonal skills
• experience working and managing stakeholder relationships.