Job Overview

we're hiring: avp/vp - collections strategy (digital & analytics)

mumbai fintech / nbfc fixed ctc: 15-24 lpa + bonus + esops

at fatakpay, we're scaling fast with 150+ lakh users and a profitable lending business.

we're now looking for a rock-solid collections leader to drive:

end-to-end digital collection strategy - whatsapp, ivr, bots

bot-driven recoveries across buckets (0-30, 30-60, 60+ dpd)

analytics-led segmentation and behavioral repayment nudges

tech + product automation for recovery flows

cost vs. recovery optimization across digital and human channels

rbi-compliant, respectful communication journeys

must have:

️ 7-12 yrs in collections (fintech/nbfc preferred)

️ built/managed digital recovery journeys

️ data and dashboard native (excel/sql)

️ strong on rbi norms, tech coordination, and performance

if you've worked with tools like gupshup, exotel, or built score-based collection models-you'll love this role.

reach out directly:

let's build india's most efficient, digital-first collection engine.

let me know if you'd like a visual post version or carousel to accompany this on linkedin.