about the role
we are looking for an experienced backend developer for it services management.
in this role, you will be responsible for the application management of a b2c application to meet the agreed service level agreements (slas) and fulfil customer expectations.
you need to work on development, support & enhancement projects on a need basis.
you will work together with the responsible senior project manager in germany.
we are seeking a hands-on software developer with strong experience in backend + devops
responsibilities:
- problem management & incident management activities: identifying and resolving technical issues and errors that arise during application usage.
- release and update coordination: planning and executing software updates, new versions, or system upgrades to keep applications up to date.
- change management: responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.
requirements:
- a bachelor's or master's degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.
skills & expertise:
- good in java springboot
- experience in devops (azure devops would be preferred)
- experience in production support with scalable applications
- proficient in itil service management frameworks.
- strong analytical and problem-solving abilities.
- experienced in project management methodologies (agile, kanban).
- excellent english communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.
- need to work for support & enhancement project, with on-call on a need basis.
- willing to work in rotational shifts
