about amberstudent
long-term accommodation booking platform for students (think for student housing). amber helps 80m students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. we are the leading student housing platform globally, with 1m+ student housing units listed in 6 countries and across 80 cities.
we are growing rapidly and targeting $1b in annual gross bookings value by 2024. amber raised $18.5m from marquee investors like gaja capital.
role overview
as a content quality assurance executive, you will be the gatekeeper of data and content quality across our property listings. you will perform detailed audits of pricing, offers, availability, commissions, property content. your work ensures our listings are reliable, consistent, and compliant with internal standards, enabling seamless student experiences and business accuracy.
key responsibilities:
- perform regular audits (daily/weekly/monthly) on inventory data including:
- pricing, availability, offers, and discounts
- commission structures and revenue data
- property images & videos
- pricing, availability, offers, and discounts
- descriptions and amenity information
- conduct freshdesk ticket audits
- maintain and monitor trackers, flag discrepancies, and follow up with the data entry or kam teams to resolve issues.
- ensure data consistency and content accuracy across internal tools and front-end platforms.
- create and manage qa scorecards, dashboards, and audit reports using excel/google sheets.
- identify trends and common issues and propose process improvements.
- ensure proper version control and documentation of audit results.
- collaborate with cross-functional teams including supply, kam, internal expansion team, operations, and content.
key skills & competencies
- advanced excel/google sheets proficiency (vlookup, pivot tables, data validation, conditional formatting, etc.)
- excellent written and verbal communication skills in english
- experience with qa/audit tools and platforms like freshdesk, crm systems
- detail-oriented mindset with strong analytical and problem-solving skills
- prior experience in real estate, hospitality, or e-commerce audits is a strong advantage
- strong process orientation with ability to document sops and flag inefficiencies
- self-starter attitude and ability to handle multiple assignments independently
- ability to prioritize tasks, manage tight deadlines, and collaborate effectively
- high level of integrity and confidentiality, especially while handling revenue and commission data
preferred tools & platforms
- excel/google sheets
- freshdesk, crm, zendesk or similar support tools
- slack, notion, (for documentation and collaboration)
- basic knowledge of sql or power bi/tableau is a plus
what will you get from amber
- fast-paced growth (can skip intermediate levels)
- total freedom and authority (everything under you, just get the job done!)
