Job Overview

about the role

we are looking for a passionate and experienced graphic designer / creative lead with a strong background in website design and digital storytelling to join our growing team. this role is ideal for someone who thrives in a fast-paced e-commerce environment and has a flair for creating high-impact, visually engaging user experiences.

key responsibilities

• website design & visual strategy:

create visually appealing layouts, banners, and creatives for our e-commerce website, ensuring a consistent brand experience across all digital touchpoints.

• campaign execution:

design assets for product launches, seasonal campaigns, and promotions, working closely with the marketing and product teams.

• user experience focus:

collaborate with ux/ui designers and developers to optimize designs for usability and performance across devices.

• content integration:

work with content and merchandising teams to creatively present products, offers, and stories on the website.

• creative direction:

provide art direction and mentorship to junior designers; uphold visual standards and brand guidelines.

• performance awareness:

monitor creative performance metrics (ctr, engagement, bounce rate) and iterate designs to improve outcomes.

key requirements

• education: degree/diploma in graphic design, visual arts, communication design or related field.
• experience: 6-10 years of experience in digital design, with at least 3+ years in an e-commerce setup.
• technical skills: proficiency in adobe creative suite (photoshop, illustrator, xd, indesign)
• working knowledge of figma or sketch
• basic understanding of html/css is a plus
• knowledge of responsive design best practices

creative strengths:

• strong visual storytelling and layout skills
• sharp attention to detail and aesthetics
• ability to design for both performance and emotion

soft skills:

• excellent communication and collaboration abilities
• strong project management and time management skills
• open to feedback and quick iterations

preferred attributes

• prior experience with f&b/qsr, or any d2c brands
• understanding of conversion-driven design principles
• familiarity with cms platforms like shopify, magento, or similar