location: dahisar, mumbai, india
job type: full-time
description:
we are looking for a proactive and technically skilled support it staff - linux with 2+ years of hands-on experience in maintaining, troubleshooting, and optimizing linux-based systems. the ideal candidate will play a key role in ensuring the stability, security, and performance of our linux infrastructure and will contribute to support operations and system improvements.
responsibilities
- provide level 1 and 2 support for linux-based systems, servers, and applications.
- troubleshoot os-level issues including boot failures, package conflicts, and kernel errors.
- perform regular updates, patches, and upgrades to ensure systems are secure and compliant.
- support user account management, file permissions, and service configurations.
- maintain and troubleshoot services like apache, nginx, mysql, ssh, dns, and samba.
- write and maintain shell scripts to automate routine administrative tasks.
- assist in backup, disaster recovery procedures, and data security enforcement.
- document all configurations, procedures, and troubleshooting steps for future reference.
- collaborate with other it staff to identify areas of improvement and implement solutions.
required skills and qualification
- bachelor's degree in computer science, it, or related field, or equivalent experience.
- 2+ years of experience supporting linux systems (ubuntu, centos, rhel, or similar).
- proficient in linux command-line tools and shell scripting (bash, etc.).
- good understanding of core networking concepts: tcp/ip, dns, dhcp, vpn, and firewalls.
- familiarity with system and application logging, monitoring, and performance tuning.
- ability to handle technical support tickets and service requests independently.
