Job Overview
Title:
Lead Technical Support Analyst
Description:
job description:
- minimum of six (6) to ten (10) years' experience in a production control / technical support related environment.
- in-depth knowledge and experience (includes setting up batch jobs, predecessor and dependency relationships, and creating notification and escalation rules) data processing using an automated job scheduler with ca-jobtrac being a plus, ca workload automation, bmc control-m, or any other enterprise job scheduler experience.
- expert experience working with batch processing within an ibm mainframe environment running z/os 1.9 or newer version operating system.
- expert experience with tso/ispf, vsam, sequential, pds, and gdg datasets
- expert experience and understanding of job control language (jcl) command syntax and structure; ibm utilities i.e., idcams, iebgener, iebcopy, etc.
- expert ability to resolve scheduling and production problems on the mainframe, windows and unix platform.
- extensive knowledge working with problem management systems e.g., remedy, servicenow, service desk or comparable toolset.
- expert knowledge and experience with batch processing within a distributed window, unix / oracle environment, linux environment is a plus.
- ability to act as an operations center professional - very customer focused.
- strong ability multi-task and adjust to changing job priorities and requirements.
- excellent written and verbal communication skills.
- immediate joiners preferred.
Salary:
$659053-$776274 Annual
Company:
HCLTech
Location:
Nagpur, Maharashtra, India