Job Overview

in the cesame context and for the contract he/she manages, the license manager is the referent for all licensing aspects related to the products. he/she has to drive the following activities, in coordination with the contract manager, legal department and the chargeback manager:

• identification of software asset covered by the contract.

• support to regions for the declaration / inventory (data collection, benefit allocation, compliance analysis) and fulfill our obligation with the vendors by sending declarations.

• consultancy on the products (software optimization , compliance recommendations, savings opportunities).

• internal governance (product management, support domain strategy, collect future needs, maintain catalogs).

• vendor portal management

• license compliance management and maintenance on flexera tool.

• audit management and support

he/she supports the contract manager to prepare the governance meetings and is involved in the operational discussions like support questions and escalations.

scope

the scope of contracts will be (but not limited to):

- microsoft

- ibm

- oracle

- sap

- adobe

- genesys

domains of responsibility

for the contract he/she manages, the license manager has the following responsibilities :

• in coordination with the chargeback manager :

o manage declarations, inventory / measurements and reservations

o manage license allocations to group company spread globally based on requirements and global agreement

o manage allocation of benefits from global agreement to group company spread globally - come up with transparent allocation models and process documentation, communicate the allocation mechanism , create process for requests handling , handle the allocation requests

• licensing consulting :

o best practice sharing with entities - create public communication channels like sharepoint , webcast , monthly conferencing etc.

o support domain strategy with possible product strategy , product evolution together with the architects

o forecast future needs - based on evolution , based on requirement , based on change in policy

o manage vendor licensing portals - access , license allocation, download and license keys

o manage vendor support portals - companies user access and authorization to create support messages, create installations, downloads software and design the organizational structures on those platforms

o act as spoc for all internal queries related to licensing , declarations, inventory / measurements and allocations

o recognize product/service evolutions and keep track - recognize products covered in the agreement

• support entities to ensure their compliance :

o manage product lifecycle inside the company , identify out of service products and make sure entities follow product lifecycle - communication to entities on lifecycle , ensure domain and entities are updated on the product lifecycle.

o keep track of product specific use rights and communicate any change - ensure to have created communication channel for communicating changes , communicate the change to domain heads and responsible persons in the entities

o handle global audits if initiated by vendors, coordinate and technically consolidate the audit results and finally forward them to the vendor. being the spoc for all audit relevant topics.

o support and handle scope expansion

• in coordination with the contract manager :

o recognize scope expansion opportunities and act accordingly - new entities when want to be part of the agreement ensure the preexisting licenses are covered , new entities follow agreement terms for usage

o recognize savings opportunities - identify savings opportunities in the global agreement , ensure the same is communicated to participating entities , communication to domain heads and responsible persons in the entities

• maintain product catalogues covered in global agreement

• proactive maintenance & renewals management

• vendor portal management

• managing compliance position on flexera tool.

kpi's - deliverables

• products lifecycle documentation and communication :

o software product catalogues and punch out catalogues with pricing

o updated on product and licensing evolution

• software rationalization - value proposition :

o review licensing agreements and contracts and suggest best possible optimization based on experience

o recognize and manage under and over licensing and handle situations

o deliver savings from software licensing consultancy , rationalization

• maintain track of global purchase , allocation of licenses and services

• global reports and management reports

• develop and adopt benefit allocation process

skills

• understand contract main points

• understand complexity of licensing models. be able to answer technical and functional questions about the products covered in the agreement, new products, licensing model changes.

• ability to perform license optimization

• ability to survey / understand licensing evolution and changes.

• sense of leadership and good communication skills to ensure a good relationship with customers and suppliers based on confidence and reliability.

• ability to communicate technical information in a non-technical way to the cesame community

• work in a team, build relationship with other team - share to succeed

• work in an international context - speak & communicate fluently in english.

• be able to discuss with entities, to present dahsboard, explain the process, flexible to "hear" clients.

dimensions

• group company's global contracts

• can work on contracts up to 75 m€

• technical referent on licensing models