Job Overview

job title: manager, sales operations & licensing (microsoft)

department: sales

position type: remote- full-time

location: india

company overview:

henson group is an award-winning azure expert managed service solutions company that sells and deploys microsoft technologies for u.s. and international companies. for over 20 years, microsoft and its partners have recommended the henson group for licensing, consulting, and managed services to corporations large and small. the company also offers competitive pay, medical insurance, paid maternity and parental leave, and generous paid time off.

at henson group, we aim to unleash the potential of people and technology. our company was built around the idea that there is no success without team success. we foster a culture of inclusion and fairness where diverse interests, experiences, and backgrounds are celebrated. we strive to empower and unleash everyone's potential to ensure every employee has a path to success. we're in it together to make life better for each other, our customers, our partners, and our communities.

we are seeking an experienced and dynamic sales operation & licensing specialist to join our team. this role is pivotal in driving our growth strategy by identifying and developing new business opportunities and expanding our presence in the market. the ideal candidate should have a strong track record in sales, particularly in selling microsoft professional and managed services.

specifically, the licensing & sales operations specialist will:

• serve as the dedicated microsoft licensing expert for sales, providing advisory support on all microsoft licensing
• evaluate microsoft 365 licensing, usage, and cost structures to identify optimization opportunities and eliminate unnecessary expenses for client
• ensure optimal license allocation and maximize roi on microsoft licensing investments

sales operations & strategic projects

• managed microsoft partner center referrals ensuring leads are accepted in a timely fashion
• assign leads to the appropriate salesperson in crm as directed by chief revenue officer (cro)
• identify and implement sales process improvements
• track key sales key performance indicators (kpi's) to provide insights & analytics
• develop and implement sales strategies in coordination with marketing team

general responsibilities:

• have outstanding organizational and management skills and an analytical approach to solving customer business issues.
• consistently providing exemplary service to internal and external stakeholders
• develop and implement strategic plans to achieve sales targets and expand our customer base.

qualifications and requirements:

• bachelor's degree or equivalent combination of education, work experience, and certifications
• a minimum of 5+ years' experience directly involved in pricing microsoft licensing for clients - microsoft licensing expert
• ability to communicate, present, and influence all levels of the organization, including executive and c-level.
• understanding of selling solutions and creating value for business clients.
• strong problem-solving, organizational, and interpersonal skills.
• a driven, self-motivated attitude with the ability to work individually and in a team environment.
• forecasting and pipeline management.
• business relationships: confident and able to establish strong relationships with key vendors and partners to support solution selling.
• embrace using crm to track sales information and data.
• proven ability to articulate the distinct aspects of products and services.
• proven ability to position products against competitors.
• demonstrable experience in developing client-focused, differentiated, and achievable solutions.
• excellent listening and presentation skills.
• excellent verbal and written communication skills.

henson group is an equal-opportunity employer committed to diversity, inclusion, and belonging. individuals seeking employment at henson group are considered without regard to any protected category, including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.