Job Overview

role senior product manager - it infrastructure

location: noida/chennai

job description:

as the senior product manager, you will be responsible for driving the strategy, development, and delivery of our it products. you will work closely with cross-functional teams to ensure that our solutions meet customer needs while aligning with business goals. this is an exciting opportunity for a highly motivated and technically skilled professional to influence product outcomes and lead a team that strives to innovate and deliver value.

key responsibilities:

product strategy & vision

• develop and execute a comprehensive product strategy, defining product vision, goals, and roadmap for our it services - cloud, data centers, digital workplace solutions, managed network services.

• align product objectives with business goals, ensuring that our solutions address market demands and customer pain points.

• co-create and own the product vision, collaborating with key stakeholders across business, engineering, experience, and delivery teams.

product development & technical leadership

• collaborate with engineering, design, marketing, and other teams to define product requirements and ensure timely delivery of high-quality it solutions.

• utilize your deep understanding of data centers, cloud technologies, digital workplace solutions, and managed network services to guide product development and ensure best practices are followed.

• oversee the technical development lifecycle and ensure that products are scalable, secure, and perform optimally.

stakeholder management

• build and maintain strong relationships with internal stakeholders, including executives, product teams, and sales teams.

• act as the primary point of contact for product updates, gathering feedback, and ensuring alignment with business objectives.

market research & customer engagement

• conduct market research, competitive analysis, and user research to inform product direction.

• engage directly with customers and internal teams to ensure that products meet the evolving needs of the market.

• advocate for customer-centric solutions that provide maximum value to end-users.

product launch & go-to-market strategy

• plan and execute successful product launches, collaborating with sales and marketing teams to drive adoption and revenue.

• develop go-to-market strategies, create marketing materials, and support sales teams in driving product adoption.

performance analysis & continuous improvement

• define key performance indicators (kpis) to measure the success of products and track their performance.

• analyze product performance data, gather customer feedback, and iterate on product features to continuously improve user experience.

• drive innovation and foster continuous learning within the product team to meet business and customer needs effectively.

project management & execution

• lead the end-to-end product development process, ensuring that projects are delivered on time and within budget.

• utilize tools like powerpoint, excel, and project management software to manage timelines, resources, and milestones.

• coordinate with cross-functional teams to ensure smooth project execution, removing obstacles as necessary.

requirements, experience, education and skills

• experience: 12+ years in a senior product management role, with a strong background in it services (cloud, data centers, digital workplace solutions, managed network services).experience in it infrastructure and services, including cloud technologies, data centers, networking, and digital transformation.
• shared services exposure: having experience in shared services/ platform-based services will be an added advantage
• project management: strong project management skills, with a track record of successfully launching and delivering it products.
• leadership: strong leadership skills, with the ability to guide and inspire cross-functional teams to achieve product goals and business objectives.
• strategic thinking: experience in developing and executing product strategies that drive business growth and customer satisfaction.
• communication skills: excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels of the organization.
• analytical abilities: ability to analyze data, measure kpis, and apply insights to improve product performance and drive business results.
• education: bachelor's degree in a relevant field (e.g., computer science, business, engineering). mba or relevant certifications are a plus.