Job Overview

position: sap basis consultant role

location: bangalore or hyderabad

role: permanent role

about client: a global consulting and engineering firm dedicated to the energy and utilities sector, offering innovative, outcome-driven solutions across power, gas, water, and renewables. with a presence in multiple countries, they specialize in strategy, operations, digital transformation, and sustainable resource optimization to enhance client performance and efficiency.

key responsibilities:

support engagements:

regular interaction and effective collaboration with onshore customer calls and service review meetings

ensure high availability, reliability, and security of the network as per agreed service terms and conditions.

team management.

overall responsible for managing the sap basis function/health checks/batch jobs/incidents/service

requests/patching and upgrades/roles creations etc for the multiple account.

incidents analysis, problem management and resolution within sla

propose and participate in initiatives for overall performance estate based on vendor and industry best practices management of the

work closely with technology vendors and service partners responsible for service desk, desktop support.

should have experience in application support environment (delivering incidents/service request/change request/impact assessment)

should have good analytical and problem-solving skills in both support and projects.

liaise with business users (field users / back office) to understand the requirements and deliver to the requirement by self-developing, coordinating with the other technical team.

delivering impact assessment/solutions for change requests raised by business users.

manage, coordinate and report application major incidents (p1 & p2)

build end to end documentation and catalogue for supported applications and known errors.

hand out and give knowledge transfer sessions to the team.

business engagement - engaging with business proactive to build trust and relationship for better stakeholder management.

demonstrate proactive approach rather than fix on fail

support with business development activities like impact assessment, poc, effort estimation, project planning and approach definition.

project engagements

deliver the customer projects w.r.t. system upgrades in sap crm, ecc sap btp etc.

essential experience

over-all experience with 8 - 10 years in sap basis\security.

well versed with sap tools like maintenance planner, dependency analyser, solman, atc checks etc.

experience in both ecc & s/4 hana.

sap experience includes sap installations & maintenance

experience with sap database like oracle, microsoft etc.

expertise in unix, windows based os and oracle database

should be able to manage the team of 5 - 10

well versed with project management

should have good communication skills

proactive in identifying issues and coming out with solution

experience in running the upgrade projects in sap ecc, crm etc.

desired experience

implementation and application support project experience.

skill sets required

sap basis (ecc\s4 hana)

should have the real life project experience with the system upgrade i.e. sap ecc and sap crm ehp upgrades

should have the basis experience in managing the sap btp platform

experience in running the sap cvi conversion projects to move to s4 hana will be an added advantage

should have good analytical and problem-solving skills in both support and projects.

effective/clear verbal and oral communication skills in english.

analytical/problem solving skills.

education level / qualifications

degree level education/be

sap certification - ecc or s/4 hana

itil

additional information

we are looking for a motivated individual who is aspirational for growth. in this role the consultant is expected to manage the sap basis function for bau support and work on project delivery in parallel. the consultant should work as a technical lead and manage couple of account project teams in parallel. the consultant should be willing to actively support with business development activities to support team to grow the sap s/4 hana customer base.

this role provides all the necessary ingredients for a motivated individual to grow in their career and move to the next level of leadership role.