ansr is hiring for one of its client.
about visy:
visy is a family-owned australian business and a global pioneer in sustainable packaging, recycling and logistics. they operate across 150 sites globally, including operations in asia, europe, and the usa, supported by a dedicated workforce of over 7,000 employees. it is australia and new zealand's largest manufacturer of food and beverage packaging, made from household recycling. as australia's largest recycler, it processes 40% of australian households recycling. visy also supports customers with logistics, packaging supplies, point of sale displays and more. at visy india, their technology hub in hyderabad, they are expanding their technical capabilities to support their global business.
primary responsibilities:
the senior sales & distribution functional analyst is accountable for:
- the effective delivery of professional solutions based upon requirements gathered from the end customer
- collaborating with internal resources and external vendors to provide solutions that will maintain or enhance the clients' erp systems
- participate in project planning and implementation phases
- maintaining documentation pertaining to functional solutions written in a professional manner
- give end users assistance and training on sap s&d features. documenting final solutions at a level that the client can comprehend and become comfortable with
- troubleshoot and resolve daily support issues and requests efficiently, minimizing the number of tickets.
- assisting management where possible to maintain the highest level of customer satisfaction and morale within the incumbent's team
- stay updated on new features and best practices in sap.
experience & qualifications:
mandatory (critical for the role):
- bachelor's or master's degree in computer science, business administration, finance, or a related field.
- firsthand sap sales and distribution support and development solutions within specified sla's
- knowledge/awareness of commercial & it business best practice
- multiple projects/activities management
- ability to articulate and provide specialist advice in a complex environment
- effective testing/quality control management
- working knowledge of change control processes and impacts
skills (technical, business, leadership):
- strong expertise, having worked in the sap sales & distribution module for at least 4 years
- understanding of relevant modules-strong knowledge of sap sales and distribution system development and architecture with the capability to identify, research and evaluate best-fit solutions
- research and analytical skills-demonstrated ability in business analysis inclusive of, but not limited to, process analysis, requirements gathering, scoping and documentation of technical effort
- business process review and re-engineering-ability to identify and develop new approaches, drive changes and produce creative solutions
- internal consulting and advisory ability to understand customer needs and requirements, identify opportunities for efficiencies and communicate these as appropriate
- effective communication-excellent verbal and written communications skills and ability to articulate and convey information concisely
- technology awareness-good understanding of systems development and ability to identify, research and evaluate "new" technologies
- project management-good knowledge of project management methodology in the setting of tasks, timelines, resource/effort allocation, budget management, etc.
- expertise in identifying automation possibilities and transforming processes from start to finish
- knowledge of edi/idoc interfaces
- familiarity with abap programming concepts
