Job Overview

position: senior software engineer - technical support

exp: 5- 10 years

location: bangalore

work timings: rotational shift

roles & responsibilities:

• prior experience in working on technical support -l2
• incident management tools (any)
• working knowledge of iot, sql
• escalation management
• troubleshooting web based application.

must have:

• 4+ years of experience in application support.
• web based tools handling skills.
• good communication skills with attitude.
• quickly resolve the issues