job description:
we are seeking an experienced d365 business central supervisor consultant to join our dynamic team. the ideal candidate will have 5 to 7 years of proven experience in implementing and supporting microsoft dynamics 365 business central (formerly dynamics nav). this role requires deep functional expertise, technical understanding, excellent communication skills, and a passion for delivering solutions that drive business value.
key responsibilities:
- lead end-to-end implementations of business central, including scoping, requirements gathering, configuration, testing, deployment and support.
- customize and configure the system to meet client-specific business requirements.
- analyze client business processes and recommend best practices to optimize workflows within business central.
- design and document functional specifications for customizations and integrations.
- serve as the primary point of contact for clients ensuring high levels of customer satisfaction.
- conduct workshops, training sessions, user acceptance testing support and demonstrations for stakeholders and end-users.
- work with technical teams to design and implement integrations with third-party systems and applications.
- develop or oversee the creation of reports, dashboards, and other analytics tools (e.g., power bi) within business central.
- provide post-implementation support to address user issues and optimize system performance.
- act as an escalation point for complex issues.
- lead and mentor staff consultants, ensuring project timelines and deliverables are met.
- collaborate with cross-functional teams, including developers, project managers, and client stakeholders, to deliver successful implementations.
- consult with clients on microsoft mid-market technologies by investigating their business needs and discussing new opportunities.
required skills & qualifications:
- 5 to 7 years of hands-on experience implementing and supporting d365 business central or dynamics nav.
- proven track record of leading multiple full-cycle implementations.
- strong knowledge of business central/nav modules such as finance, supply chain, manufacturing, sales, and service management.
- ability to define, create and complete project deliverables with minimal guidance.
- familiar with extensions, al programming, and integration tools (e.g., power automate, apis).
- familiarity with microsoft power platform (e.g., power bi, power apps).
- familiarity with sql server, azure services, and other related technologies.
- excellent problem-solving, analytical, and critical-thinking skills.
- strong written and verbal communication abilities, with experience presenting to executive-level stakeholders.
- ability to manage multiple projects and deliverables in a fast-paced environment as well as completing project tasks as assigned on time and within budget.
- ability to effectively lead and coach project teams.
- education & certifications:
- degree in accounting, computer science or business administration
- microsoft dynamics 365 business central certifications are strongly preferred.
- additional certifications in related microsoft technologies are a plus.
