Job Overview

tcs hiring for data analytics and insights specialist - ignio aiops

experience: 6 to 8 years only

job location: thane / hyderabad / pune

job title: data analytics and insights specialist - ignio aiops

key responsibilities:

• leverage ignio aiops platform to extract, model, and visualize operational data insights.

• analyze it operations data (logs, metrics, events, topology) to uncover trends, anomalies, and root causes.

• build dashboards and reporting solutions to provide real-time and historical insights to it leadership.

• collaborate with it, devops, and infrastructure teams to improve observability, reliability, and performance using data.

• translate raw data into actionable insights and recommendations for process improvements and incident reduction.

• integrate ignio aiops with other tools (e.g., servicenow, splunk, appdynamics, etc.) to consolidate analytics.

• support ai/ml model performance by monitoring outputs and retraining needs within ignio.

• design kpis to measure operational efficiency and aiops outcomes.

• identify automation opportunities and feed data-driven use cases into the aiops roadmap.

required skills & experience:

• 6-8 years of experience in data analytics or operations insights, ideally within an it or devops environment.

• hands-on experience with ignio aiops platform (strongly preferred).

• strong understanding of it infrastructure, application monitoring, and incident management.

• proficient in sql, python, or r for data manipulation and analysis.

• experience with bi tools (e.g., power bi, tableau, or grafana).

• familiarity with itsm tools and cmdb integration.

• ability to interpret complex datasets and communicate findings clearly to technical and non-technical stakeholders.

• knowledge of ai/ml principles and their application in it operations is a plus.

• ignio aiops certification or training.

• experience with cloud platforms (aws, azure, or gcp) and hybrid it environments.

• knowledge of industry standards such as itil, devops, and sre.

kind regards,

priyankha m