Job Overview

Title:

Technical Support Analyst

Description:

job description:


  • basic knowledge and understanding of integrated cross platform production job scheduling environment
  • basic knowledge of batch processing within a ibm mainframe environment running z/os 1.9 or newer version operating system.
  • basic knowledge of tso/ispf, vsam, sequential, and gdg datasets
  • basic knowledge and understanding of job control language (jcl) command syntax and structure
  • ability to learn ibm utilities i.e. idcams, iebgener, iebcopy, etc.
  • ability to obtain skills required to schedule large volumes of production job in an efficient manner.
  • ability obtain skills required to support integrated cross-platform qa, dev, and production job scheduling.
  • ability to obtain basic skills required to interpret and read flow charts and other technical documents.
  • ability to obtain skills required to resolve scheduling and production problems on the mainframe, windows, and unix platform.
  • ability to maintain effective working relationships with peers and clients
  • ability to obtain skills required related to batch processing within a distributed window, unix/oracle environment
  • working knowledge of ms office products
  • ability to learn new skills and adjust to changing job requirements.
  • flexibility - which may require working evenings and/or weekends as needed.
  • operations center professional - very customer focused.
  • assist with updates to procedural documentation when required, maintain systems and update written procedures as applications are introduced and/or enhanced.
  • immediate joiners preferred.

Salary:

$888793-$1305133 Annual

Company:

HCLTech

Location:

Not Specified, Not Specified, India