Job Overview

what we expect of you?

• write, update and create instruction manuals, quick start guide, product instructions.
• collect, evaluate, check and complete all information
• possess the knowledge of, and accurately apply, the english language including the meaning of words, rules of composition, and grammar
• align with priorities set by the global team
• develop strong product knowledge and understanding of target audience users and personas
• organize material and complete writing assignments in accordance with set standards regarding order, clarity, style, and terminology to deliver high quality documentation
• apply style guides and authoring checklists to maintain documentation quality
• work with other writers, product managers, service/marketing team to identify gaps in documentation of functionality and complete the required documentation
• publish and maintain templates for written documentation produced by others ensuring a consistent "look and feel."
• work closely with technical authors and assess their work for correct and consistent use of the source language.

skills

• experience in authoring tools such as ms word, oxygen editor, adobe framemaker, adobe indesign
• 2+ years of experience as a technical writer
• ability to write english clearly and concisely using correct grammar, spelling, and punctuation
• proven ability to write conceptual, task-oriented, and reference documentation
• experience with ms office
• excellent written and spoken english
• experience writing to a style guide and to meet authoring requirements
• experience with ms teams to track your work and collaborate with the product teams