Job Overview

documentation and training team

position offered: technical writer

experience required: 2-5 years

job description: define target audience, outline manuals, and write documentation that is technically accurate and conforms to the company's writing style guidelines.

• document new features and maintain existing documentation versions, including user guides, faqs, and product technical overviews.

• work closely with product and delivery teams to deliver technical

• documentation with a high focus on clarity, completeness, accuracy, and usability.

• obtain product information from agile meetings, specifications, supplemental material, and discussions with smes

• participate in peer review processes to improve documentation quality.

• contribute to the development and maintenance of existing documentation processes, standards, checklists, and templates.

• suggest screen labels and error messages with a focus on improving the customer experience (ux).

• skilled in writing, editing, reviewing, and scrutinizing a variety of documents.

• coordinate with onsite trainers for the required document deliverables.

skills required

• proven english writing skills

• knowledge of mstp is required. exposure to familiarity with programming languages is not required but will be a plus.

• experience working in an agile/scrum development environment.

• good decision-making and planning skills, strong research skills, high attention to detail, and team player skills.

• self-motivated with positive attitude and analytical skills.

• ability to deliver in a fast-paced environment with changing priorities and tight deadlines.

• experience with jira, confluence, ms office (word, excel, power point), and visio