job summary:
- we are seeking a detail-oriented technical writer 5-10 years exp to create clear, concise, and user-friendly documentation for our products and services.
- you will work closely with engineers, product managers, and designers to develop manuals, online help guides, api documentation, and other technical content that enhances the user experience.
key responsibilities:
- research and analyze complex technical concepts and translate them into easy-to-understand documentation.
- develop and maintain user manuals, technical guides, api documentation, faqs, and troubleshooting guides.
- collaborate with product managers, developers, and subject matter experts to gather information.
- ensure documentation is consistent with branding, formatting, and style guidelines.
- continuously update and improve existing documentation based on user feedback and product updates.
- create visuals, diagrams, and screenshots to supplement written instructions.
- work with development teams to document software release notes and version updates.
- manage documentation repositories and ensure version control.
- write content for both technical and non-technical audiences.
qualifications & skills:
- proven experience as a technical writer or in a similar role.
- strong writing, editing, and communication skills.
- ability to break down complex technical topics into simple, user-friendly language.
- experience with documentation tools
- familiarity with apis, software development processes, and engineering concepts is a plus.
- basic knowledge of html, css, or xml is a bonus.
- strong attention to detail and organizational skills.
- ability to work independently and collaboratively in a fast-paced environment.
preferred qualifications:
experience with agile development methodologies.
knowledge of cloud technologies, devops.
familiarity with github, jira, or other collaboration tools.
