Job Overview

responsibilities

• bachelor's degree in english, technical communications, business, computer science, or a related field or equivalent experience relevant to a functional area.
• 15+ years of documentation development, or related experience.
• good writing, analytical, and research skills
• exposure to telecom domain will be an advantage
• strong communication skills
• strong technical aptitude and the ability to work with technical teams
• ability to administer own computer and vms
• working knowledge of computer applications, current technology trends
• understanding of cloud concepts and technologies
• in-depth knowledge of dita-based documentation using xml authoring tools (oxygen, sdl, jarvis, docbuilder, html, and xml authoring systems, etc.)

expectations

• candidates should be prepared to work intensively with engineers, support, product management and other associated teams to ensure documentation deliverables are of highest quality and available on committed timelines.
• you will be part of a geographically distributed team responsible for the technical documentation of products in our portfolio.
• team members are expected to work independently, requiring discipline and excellent time management skills as well as the technical acumen to collaborate with our teams in us and canada.
• team members are required to visit office some days on a weekly basis in accordance with our business unit needs.