job description: web methods support engineer
job title: web methods support engineer
primary skills: technical expertise, innovation, continuous improvement, customer focus, delivery management
location: hyderabad/pune
mode of work: in-person (hyderabad/pune)
experience: 4+ years
notice period: immediate to 15 days
about the job
the web methods support engineer will play a pivotal role in managing and maintaining end to end performance of all the applications, workloads and environments.
know your team ("app support")
at valuemomentum's app supoort, we are a team of passionate engineers who thrive on tackling complex business challenges with innovative solutions while transforming the p&c insurance value chain. we achieve this through strong engineering foundation and continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. our core expertise lies in six key areas: cloud engineering, application engineering, data engineering, core engineering, quality engineering, and domain expertise.
join a team that invests in your growth. our infinity program empowers you to build your career with role-specific skill development leveraging immersive learning platforms. you'll have the opportunity to showcase your talents by contributing to impactful projects.
responsibilities
- analyze monitoring data and performance metrics to identify bottlenecks, anomalies and areas of improvement
- deploying and providing support to application performance management tools, as well as firefighting production problems that are performance related.
- support and enhance the system as required to support the implementation of new business applications and technology
- understanding of integration architecture and coding patterns.
- identify, analyze, and resolve technical issues related to web methods integrations and applications.
- manage current web methods integration environment, through planning and implementing web methods software upgrades and fixes as appropriate.
- knowledge and experience of soap/rest web services, http/https, java/j2ee, xml/xsd's, uml and jms.
- provide guidance and support to users and other teams on web methods platform and its components.
- monitor system health, identify potential problems, and perform routine maintenance tasks
- support existing systems and responsible for production support activities for facilities operations to ensure the security and stability of the environment.
- serve as the primary contact for critical and high server-based outages and communicates the status of the outage which may include after hour support.
- coordinate with various groups and perform troubleshoot on all production problems and provide resolution.
- create and maintain technical documentation for web methods integrations and procedures.
- ensure data integrity and security within web methods integrations.
- collaborate with other teams (e.g., development, infrastructure) to ensure seamless integration and system operation
- provide resolution on the tickets logged by operations in an onshore-offshore model
- documenting any and every new change to ensure there is no process gap
requirements
- 4+ years of hands-on experience in managing either of cloud platforms like azure/aws/gcp
- 4+ years of experience in windows and/or linux operating systems
- strong understanding of web methods architecture and components, proficiency in developing and debugging integration solutions, and familiarity with related technologies like sap adapter, sftp, edi, and mft
- experience with devops/devsecops and full sdlc of integration solutions is also beneficial.
- excellent problem solving and communication skills, along with the ability to work independently, part of a global delivery model.
- should have collaborative skills with other team members.
- should have good customer interaction skills.
- should possess good analytical and problem-solving skills.
- should have good communication skills.
- experience in sql, pl/sql and various database platforms like sql server. oracle
- flexible to work in shifts
about valuemomentum
as the largest standalone it services company focused on insurance, we are uniquely positioned to be the partner of choice for insurance companies looking to transform their business and better serve their customers. our deep understanding of the insurance industry, combined with our expertise in technology solutions, allows us to offer customized and effective strategies that help our clients stay ahead of the competition. at our company, we take pride in our ability to empower insurers and build a safer, more secure future for everyone.
our culture - our fuel
at valuemomentum, we believe in making employees win by nurturing them from within, collaborating and looking out for each other.
- people first- we make employees win.
- nurture leaders- we nurture from within.
- enjoy wins- celebrating wins and creating leaders.
- collaboration- a culture of collaboration and people-centricity.
- diversity- committed to diversity, equity, and inclusion.
- fun- help people have fun at work.
company perks & benefits
- compensation- competitive compensation package comparable to the best in the industry.
- career advancement- career development, coaching and mentoring programs for professional and leadership skill development. comprehensive training and certification programs.
- performance management: goal setting, continuous feedback and year-end appraisal.
- reward & recognition for the extraordinary performers.
- benefits: comprehensive health benefits, wellness, and fitness programs. paid time off and holidays.
