Find Your Dream Quality Analyst Job in India

Job Title: Quality Analyst

Location: Bahadurgarh, Haryana

Qualification: B.Sc. in Chemistry (or Chemical Science related field)

Experience: Fresher (0-1 year)

Job Summary:

We are looking for a highly motivated and detail-oriented Quality Analyst to join our Quality Control team. The candidate will be trained to perform quality testing and analysis on raw materials, in-process, and finished footwear adhesive products. The ideal candidate should have a strong academic foundation in chemistry and a keen interest in building a career in the chemical manufacturing industry.

Roles & Responsibilities:

• Assist in conducting basic chemical and physical tests under supervision.
• Support the quality team in routine checks and sample preparation.
• Learn to operate laboratory testing instruments (such as pH meter, viscometer, etc.).
• Help maintain and update laboratory test records and documentation.
• Participate in maintaining quality standards and regulatory compliance across production processes.
• Follow company safety procedures and lab protocols.
• Assist senior analysts in investigating product complaints and quality issues.
• Participate in training sessions to understand product specifications and QA methods.

Skills & Attributes:

• Basic knowledge of chemical analysis and laboratory techniques.
• Good observation and learning abilities.
• Strong attention to detail and accuracy in work.
• Good communication skills and teamwork attitude.
• Basic computer knowledge (MS Office, data entry).
• Eager to learn and grow in the quality and chemical domain.

Educational Qualification:

• B.Sc. in Chemistry or related field (e.g. Industrial Chemistry, Polymer Chemistry, etc.)

What We Offer:

• Hands-on training from experienced professionals.
• Career growth opportunities in the quality and chemical manufacturing department.
• Competitive stipend/salary as per industry standard.
• Safe, friendly, and learning-oriented work environment.

How to Apply:

Interested candidates may send their updated resume at with the subject line: "Application for Quality Analyst - Fresher".

Quality Analyst

Position Summary:

We are looking for Quality Analyst (Manual) with 2 plus years of industry experience to work alongside our growing team of quality analysts and product developers. The QA will be responsible for ensuring the product meets the established standards of quality including reliability, usability and performance.

Desired Candidate Profile:

• Manual testing - test cases, test execution, reporting bugs
• Document, and track, case histories, issues, and actionable steps taken, and implementation and post implementation support
• Preparing test cases for module, integration and system testing
• Design and develop tools for test management, execution and reporting to enhance the overall software testing process
• Strong process knowledge in quality assurance
• Should have good track record of identifying and resolving quality issues
• The key responsibilities of this person will be to test the product for functional, look and feel of the GUI and performance
• To keep in close loop of developers to report/troubleshoot issues

Required Skills and Qualifications:

• 2-4 years of experience in testing web and windows-based applications
• Hands on experience in performance testing is a must have
• Creating test cases, test sets, test executions for web and window

Data Quality Engineer

Experience: 5+ Years

Location: Hyderabad/Gurgoan/Noida

Notice Period: 0-30 days

Work Mode: Hybrid

Key Responsibilities

• Design and execute ETL test plans and cases including automated scripts
• Validate data transformations and loading processes utilizing automation where possible
• Identify and document data discrepancies and errors automating error detection
• Perform data quality profiling and analysis employing automated data quality checks
• Write and execute SQL queries for data validation and automate data validation processes
• Test database stored procedures and functions creating automated test suites
• Document test results and create detailed reports automating report generation
• Track and manage defects using bug tracking tools and automate defect reporting
• Collaborate with developers and analysts to resolve data issues and contribute to automated testing frameworks
• Ensure data compliance with business rules and standards implementing automated compliance checks

Key Requirements

• 5years of experience in data quality and ETL testing
• Strong understanding of ETL concepts data warehousing principles and database systems
• Proficiency in SQL and experience with relational da

We are seeking a skilled Quality Analyst with a strong background in manual and automation testing, particularly within the gaming, slot, or back-office industries. The ideal candidate should have expertise in tools like Postman, Jmeter, and Playright, with a minimum of 1 years of experience in manual testing and automation testing.

Responsibilities:

• Conduct manual testing of gaming, slot, and back-office applications to ensure high-quality product releases.
• Develop and execute test cases, test plans, and test strategies based on project requirements.
• Collaborate closely with developers, product managers, and other stakeholders to understand requirements and ensure comprehensive test coverage.
• Design, develop, and maintain automated test scripts using Postman, Jmeter, Playright, or similar tools.
• Perform regression testing, load testing, and performance testing as necessary.
• Identify, analyze, and report issues found during testing, and work with the development team to resolve them.
• Participate in Agile/Scrum meetings, providing insights into testing progress and quality metrics.

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field, or equivalent work experience.
• Minimum of 1 years of experience in manual testing of software applications.
• At least 1 year of experience in automation testing, sp

The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer interactions in a call center. This role involves analyzing calls, providing feedback to agents, identifying trends, and collaborating with teams to enhance overall customer satisfaction and operational efficiency.

KEY RESPONSIBILITIES:

Call Monitoring and Evaluation

• Monitor live or recorded calls to evaluate agent performance against quality standards.
• Assess agent adherence to scripts, protocols, and company policies.
• Evaluate the accuracy, professionalism, empathy, and resolution provided during calls.

Feedback and Coaching

• Provide constructive feedback to agents based on quality assessments.
• Collaborate with team leaders and trainers to address performance gaps and training needs.
• Conduct one-on-one coaching sessions to help agents improve their skills.

Reporting and Analysis

• Prepare detailed reports on quality metrics, trends, and areas of improvement.
• Track agent performance over time and provide actionable insights to management.
• Identify recurring issues and recommend process improvements.

Compliance and Standards

• Ensure that all customer interactions comply with company policies, industry standards, and

Role Purpose:

To establish and maintain the gold standard for sales conversations at NxtWave, and to serve as the core human intelligence driving the development of our next-generation AI-powered call auditing platform.

About the Role:

We are looking for sharp, analytical, and detail-oriented individuals to form the founding team of our new Sales Quality division. With over 4,000 sales calls happening daily, ensuring consistent quality is paramount to our success. In this role, you will start by manually auditing sales calls to become a deep subject matter expert on what a successful conversation at NxtWave looks like.

But this is not a typical, manual QA job. Your primary mission is to use your insights to help us build a revolutionary AI tool that will automate call auditing in the future. You will contribute to our product team, translating your observations into actionable feedback that will directly train our AI models. Once the tool is live, your role will evolve to supervising the AI, verifying its findings, and analyzing high-level trends to provide strategic insights to sales leadership.

This is a unique opportunity for someone looking to launch a career at the intersection of sales, technology, and artificial intelligence.

Key Responsibilities:

• Manual Call Auditing: Meticulously listen to and audit a significant volume of recorded sales cal

About RoboMQ

RoboMQ is a leading API and data integration company that helps enterprises automate critical business processes to improve operational efficiency and customer experience. Our SaaS product, , is a lightweight IGA solution that automates employee lifecycle management across systems like Active Directory, Azure AD, and Google Directory.

Position : Quality Analyst

Location : Jaipur (Rajasthan)

Type : Full-Time

About the Role

We're looking a motivated and experienced Quality Analyst Automation Engineer to join our growing team. You will work closely with product, engineering, and operations teams to ensure high-quality delivery of new features and integrations for our API and data platforms. This role involves managing requirements, validating features, supporting UAT, and ensuring a smooth product experience.

Key Responsibilities

• Collaborate with cross-functional teams to understand product requirements and translate them into detailed test cases, user stories, specifications, and workflows.
• Design, develop, and maintain automated test scripts and frameworks for web applications and API testing.
• While the primary focus of the role is on automation, you may also need to be involved in manual testing for complex or edge-case scenarios

Role Purpose:

To establish and maintain the gold standard for sales conversations at NxtWave, and to serve as the core human intelligence driving the development of our next-generation AI-powered call auditing platform.

About the Role:

We are looking for sharp, analytical, and detail-oriented individuals to form the founding team of our new Sales Quality division. With over 4,000 sales calls happening daily, ensuring consistent quality is paramount to our success. In this role, you will start by manually auditing sales calls to become a deep subject matter expert on what a successful conversation at NxtWave looks like.

But this is not a typical, manual QA job. Your primary mission is to use your insights to help us build a revolutionary AI tool that will automate call auditing in the future. You will contribute to our product team, translating your observations into actionable feedback that will directly train our AI models. Once the tool is live, your role will evolve to supervising the AI, verifying its findings, and analyzing high-level trends to provide strategic insights to sales leadership.

This is a unique opportunity for someone looking to launch a career at the intersection of sales, technology, and artificial intelligence.

Key Responsibilities:

• Manual Call Auditing: Meticulously listen to and audit a significant volume of recorded sales cal

*Location: Mohali. Looking for the candidates who can work in office.*

Are you passionate about delivering top-quality software experiences? Join our fast-paced and dynamic Agile team as a QA Tester and play a key role in ensuring excellence across our products and services.

Key Responsibilities:

• Perform manual testing for web and mobile applications - ensuring quality, usability, and performance.
• Execute various types of testing: UI, Functionality, Black Box, White Box, Regression, Re-testing, API, Database, Performance, and System Testing.
• Create and maintain clear, comprehensive test plans and test cases.
• Conduct regression testing to ensure new features don’t affect existing functionality.
• Work closely with developers, designers, and product managers to clarify requirements and maintain quality alignment.
• Solid understanding of STLC, Bug Life Cycle, QA methodologies, and tools such as Jira, Postman, JMeter, Mantis, Trello , etc.
• Experience in Agile/Scrum environments and working with open-source tools for automation.
• Strong attention to detail, analytical mindset, and communication skills.

Exp: 1-2yrs

Location: Mohali. Looking for the candidates who can work in office.

Interested candidates can contact at 7723000068 o

Role Purpose:

To lead the execution of sales audit projects and mentor a team of Sales Quality Analysts, ensuring the meticulous application of quality standards and contributing key insights to the development of our AI-powered auditing platform.

About the Role:

We are looking for a highly skilled and detail-oriented Associate Manager - Sales Quality to join our team. This role is a perfect blend of hands-on auditing and emerging leadership. You will be responsible for leading end-to-end audit projects, ensuring the highest standards of accuracy and rigor. Concurrently, you will serve as a team lead, guiding junior analysts, providing them with constructive feedback, and ensuring the team's daily, weekly, and monthly audit targets are met. You will be a key contributor to our strategic goals, leveraging your deep-dive insights to help train and refine our revolutionary AI auditing tool.

Key Responsibilities:

• Project Leadership: Take ownership of end-to-end sales audit projects. This includes developing audit plans, overseeing the execution of call audits, and ensuring timely delivery of high-quality reports.
• Team Guidance & Mentorship: Act as a mentor and direct point of contact for a small team of Sales Quality Analysts. Provide hands-on training, feedback, and support to ensure their professional growth and developme

Role Purpose:

To establish and maintain the gold standard for sales conversations at NxtWave, and to serve as the core human intelligence driving the development of our next-generation AI-powered call auditing platform.

About the Role:

We are looking for sharp, analytical, and detail-oriented individuals to form the founding team of our new Sales Quality division. With over 4,000 sales calls happening daily, ensuring consistent quality is paramount to our success. In this role, you will start by manually auditing sales calls to become a deep subject matter expert on what a successful conversation at NxtWave looks like.

But this is not a typical, manual QA job. Your primary mission is to use your insights to help us build a revolutionary AI tool that will automate call auditing in the future. You will contribute to our product team, translating your observations into actionable feedback that will directly train our AI models. Once the tool is live, your role will evolve to supervising the AI, verifying its findings, and analyzing high-level trends to provide strategic insights to sales leadership.

This is a unique opportunity for someone looking to launch a career at the intersection of sales, technology, and artificial intelligence.

Key Responsibilities:

• Manual Call Auditing: Meticulously listen to and audit a significant volume of recorded sales cal

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.

To know more about Firstsource please visit our website

Job location :Bangalore

Position : Quality Analyst- Mortgage

Division : BPO

Experience : 1-2 years in Document reviewing in US Mortgage Process

Job responsibilities:

• Experience in US Mortgage Process
• Relevant Loss mitigation knowledge
• Experience in Loss mitigation document review
• Experience reviewing income Documents and also Some experience in calculating incomes
• Experience reviewing financial statement, Expenses sheet, credit reports.
• Comfortable working in night shift and WFO.

Eligibility:

Any Graduate

Contact details

Ishika Agrawal

Email- ishika.agrawal@firstsource.com

Quality Analyst – Outbound & Inbound Sales Calls | Chandigarh University

Company Name: Chandigarh University

Location: Gharuan, Mohali (Chandigarh)

Industry: Education / EdTech / University Operations

Department: Sales & Operations (Call Quality)

Role Category: Voice Process – Quality Analysis

Employment Type: Full-time, On-site

Job Description

We are looking for an experienced and detail-oriented Quality Analyst (QA) to join our team at Chandigarh University . The ideal candidate will have hands-on experience in monitoring, evaluating, and improving the quality of outbound and inbound sales calls.

As a Quality Analyst, you will be responsible for auditing call recordings, identifying improvement areas, and ensuring adherence to process guidelines and compliance standards.

Key Responsibilities

• Monitor and evaluate the quality of outbound and inbound sales calls .
• Conduct call audits to assess communication, product knowledge, and process adherence.
• Provide constructive feedback to sales agents for performance improvement.
• Identify training needs based on audit findings and collaborate with the training t

Job Title: Quality Analyst

Location: Bahadurgarh, Haryana

Qualification: B.Sc. in Chemistry (or Chemical Science related field)

Experience: Fresher (0-1 year)

Job Summary:

We are looking for a highly motivated and detail-oriented Quality Analyst to join our Quality Control team. The candidate will be trained to perform quality testing and analysis on raw materials, in-process, and finished footwear adhesive products. The ideal candidate should have a strong academic foundation in chemistry and a keen interest in building a career in the chemical manufacturing industry.

Roles & Responsibilities:

• Assist in conducting basic chemical and physical tests under supervision.
• Support the quality team in routine checks and sample preparation.
• Learn to operate laboratory testing instruments (such as pH meter, viscometer, etc.).
• Help maintain and update laboratory test records and documentation.
• Participate in maintaining quality standards and regulatory compliance across production processes.
• Follow company safety procedures and lab protocols.
• Assist senior analysts in investigating product complaints and quality issues.
• Participate in training sessions to understand product specifications and QA methods.

Skills & Attributes:

• Basic knowledge of

Role Overview:

We are looking for a detail-oriented Quality Analyst (QA) to evaluate and enhance the performance of associates handling US Voice Process . The role involves driving quality improvements, ensuring compliance with process standards, and delivering actionable insights to the operations team.

Key Responsibilities:

• Conduct regular call audits and evaluate customer interactions for accuracy, compliance, and soft skills.
• Provide structured feedback and coaching to agents for performance improvement.
• Track and report quality scores, RCA, and trends to operations leadership.
• Collaborate with TLs, Trainers, and Operations to drive process excellence.
• Calibrate with internal and client QA teams to maintain scoring consistency.
• Identify training needs and contribute to refresher programs.
• Ensure adherence to client SLAs, internal policies, and data protection norms.

Desired Skills & Competencies:

• Minimum 2 years experience as a Quality Analyst / Process Auditor in a US Voice Process .
• In-depth understanding of call evaluation parameters and calibration methods .
• Strong analytical and problem-solving abilities.
• Excellent verbal, written, and presentation skills.
• Knowledge of QA tools, Excel dashboards, and reporting.

Education:

Selections HR Services Private Limited

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