description:
at gold beach lumber yard, we're proud to be a cornerstone of our community, helping contractors, diyers, and homeowners find the right tools, supplies, and expert advice for every project. we prioritize quality service, reliable inventory, and a helpful, knowledgeable team.
we are currently seeking an assistant manager at our dallas, oregon location who is hands-on, energetic, and passionate about customer service and team development. this person will help lead the store alongside the store manager and ensure that daily operations run smoothly and efficiently.
key responsibilities: leadership & operations - support the store manager in all aspects of store operations and employee supervision
- lead by example with strong customer service and work ethic
- open and close the store as needed, handling cash management, deposits, and store security
- maintain a clean, organized, and safe shopping and working environment
- coordinate with the store manager to implement company policies, promotional events, and sales goals
- step into a leadership role in the absence of the store manager
customer service - greet customers and ensure a positive shopping experience
- handle customer complaints or issues with professionalism and urgency
- provide guidance and knowledge to customers on products, projects, and materials
- train staff to deliver exceptional customer service
inventory & merchandising - assist with inventory management, including receiving shipments, stocking shelves, and cycle counts
- monitor inventory levels and help place reorders as necessary
- ensure merchandise is properly displayed, clean, and priced correctly
- organize end caps, promotional displays, and seasonal transitions
team management - help recruit, train, and evaluate new team members
- create and manage employee schedules
- motivate staff to meet sales and service goals
- provide feedback, coaching, and performance support to team members
requirements:
qualifications: - 2+ years of retail experience (hardware or home improvement preferred)
- 1+ years in a leadership or supervisory role
- strong knowledge of tools, hardware, paint, plumbing, electrical, lawn/garden, or building supplies
- excellent communication, interpersonal, and problem-solving skills
- basic math and computer skills; experience with point-of-sale (pos) and inventory systems is a plus
- ability to lift up to 50 lbs and work on your feet for extended periods
- high school diploma or equivalent; additional training or certifications a plus
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