Job Overview

description:

we are looking for an enthusiastic and professional centralized scheduling representative to join our growing team. as a centralized scheduling representative, you will be the primary point of contact for our patients and will play a key role in creating a positive experience for them. you will be responsible for greeting patients, routing calls, scheduling appointments, processing consults, registering and scheduling patients.

essential functions:

• professionally greet all patients.
• register all new patients.
• update all established patient demographics.
• accurately enter all insurance information
• schedule patient appointments for consultations, medical procedures, and follow-up visits.
• process all incoming consultation requests-1st and 2nd calls to patients and return paperwork to the requesting physician office.
• indexing of consultation requests and external office records.
• professionally handle patient complaints.
• follow all policies and protocols of the central scheduling manager, clinical manager, and billing director.

if you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the centralized scheduling representative position. we offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

looking for a better work/life balance? our career opportunities have monday-fridays work schedules.

competitive pay & benefits: med/dental/vision, paid personal time, paid holidays, 401k, paid std/ltd/life

pm20

requirements:

• qualified applicant should have at least 1 year experience in customer service environment, medical office preferable.
• excellent oral and written communication skills required.
• knowledge of ge-athenapractice management software beneficial but not required.
• knowledge of microsoft office software beneficial but not required.
• ability to operate a computer and basic office equipment required.
• ability to operate a multi-line telephone system.
• ability to establish and maintain effective working relationships with patients, team-members, and other co-workers.
• must be well organized and detail oriented.

work hours: full time monday-friday 7:30am-4:30pm with occasional overtime

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