description:
pinnacle services is seeking a cfss consultation coordinator to work with the minnesota health care programs (mhcp) provider that supports people receiving cfss. pinnacle services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. we work with a variety of lead agencies and our consumers are located primarily in the metro area. we are seeking someone who enjoys a variety from day to day and having a diverse array of clients. this role would be a great fit for someone who has strong independent skills while managing their caseloads, someone who works well on a team, enjoys consulting and collaborating with others, then returning to their independent tasks would succeed in this role.
a consultation services provider is accountable for the following:
- provides education to help people make informed decisions about how to meet their needs using cfss.
- helps people write their service delivery plan, if desired.
- reviews service delivery plans.
- offers guidance about whether cfss service delivery plans are complete and only contain covered services.
- provides ongoing support as needed.
all consultation services providers are responsible to:
- educate the person served about cfss.
- educate the person served about the agency model and budget model.
- help the person served write their cfss service delivery plan, to the extent the person served desires.
- review the cfss service delivery plan and submit it to the lead agency for approval.
- offer guidance to the person served on whether the cfss service delivery plan is complete and only contains covered services.
- provide the person served with a list of cfss provider agencies (if the person chooses the agency model) or fms providers (if the person is purchasing goods and services and/or chooses the budget model).
- respond to questions from the person served throughout the year.
- help the person served change their service delivery plan, model and/or providers, if applicable (refer to cfss manual - pca/cfss service changes overview).
- complete a semi-annual review if the person served does not have a case manager/care coordinator and their spouse or parent (if a minor) serves as their worker.
- help dhs with surveys and data collection, at dhs' request.
- document complaints they receive and provide them to dhs upon request.
- review their complaint policy annually.
- have policies and procedures to meet the needs of culturally diverse people receiving services.
- share information from dhs (e.g., policy clarifications or changes) with the people they serve when requested by dhs.
- comply with all the specific requirements listed below, as applicable.
company perks:
- training program - up to 30 days, once training has been completed and an approval by the direct supervisor is given, then the position moves to fully remote.
- health insurance
- dental insurance
- vision insurance
- life insurance
- short term disability
- voluntary life insurance
- flexible spending account
- paid time off
- 7 holidays
- 401k - eligible to contribute the 1st quarter after 6 months of employment
- animal friendly corporate office
- professional growth opportunities
- employee recognition programs
- flexible schedules
- team atmosphere
- mssa membership & paid ceus
- licensing supervision
- flex-time available after the first 90 days.
requirements:
all employees working directly with persons served must:
- be age 18 or older.
- successfully pass a background study.
- meet the education requirements listed in the lead employee education section or meet the education substitution described in the following section:
have a bachelor's degree or higher in one of the following fields:
- occupational therapist
- occupational therapy assistant
- physical therapist
- physical therapy assistant
- psychologist
- social worker
- speech-language pathologist or audiologist
- professional recreation staff
- professional dietitian
- psychology
- sociology
- counseling
- special education
- rehabilitation counseling
- other human services fields
education substitution:
staff working directly with people but not as the lead employee can substitute one of the following for a bachelor's degree:
- one year of full-time experience providing direct services to people with disabilities or people older than age 65.
- experience coordinating or directing services for people with disabilities or people older than age 65, including self-directed services.
- experience coordinating their own services.
compensation details: 21.25-22.25 hourly wage
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