Job Overview

dppis seeking acitrix vdi architectfor a fully remote opportunity with our client in south carolina. due to the nature of this assignment, candidates must be us citizens.

work arrangement:

• fully remote but must be available to work 8am - 5pm eastern time.
• w2 position; 12 months with possibility of extension
• us citizenship required

position description:

• the mid-senior levelcitrix vdi architectwill be responsible for providing level-2 and level-3 technical support for citrix/xenapps server environment.
• the citrix vdi architect will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.
• the types of projects the subject matter expert will focus on include expertise in the design and development of a cui vdi environment, windows systems and images, technical and engineering support, and one-on-one training for identified system administrators.
• review user requirements and provide direction in the identification of problem and potential resolution.
• provide analytical support in the conceptualization, development and implementation of complex, multiple inter-linked systems.
• define system objectives and prepare system design specifications to meet user requirements and satisfy interface problems.
• the goal is to develop a fully supported service operating under change management guidelines, providing a consistent solution that meets security goals and usability requirements with minimal service disruptions.

responsibilities:

• providing level-2 and level-3 technical support for citrix / xenapps server environment.
• monitoring of vdi platform with various client tools (netscaler, controlup).
• vdi end-user sessions.
• vdi stack.
• level-2 management and technical support.
• ensuring virtual sessions are working as intended.
• handling it-vdi related requests or inquiries received by client helpdesk.
• ensuring all citrix platform server systems under management have updated software patches.
• xendesktop broker including vdi monitoring and alerting support of the citrix /vmware applications which are responsible for delivery of the virtualized desktop or applications.
• ensure high levels of client satisfaction for the products/solutions which are supported.
• addresses all technical questions around vdi and citrix.
• participate in client meetings to update team members.
• ability to be the technical subject matter expert within the environment.
• deploy and support core microsoft services, ad, adfs, dns & dhcp, wsus and group policy.

required education and experience:

• bachelor's degree in computer science or a related field, plus 5 or more years of professional experience supporting a large-scale enterprise windows environment and experience in citrix vdi.

qualifications:

• advanced system testing tool knowledge and experience.
• strong technical experience with the following technologies:
  • citrix xen desktop
  • citrix xen server
  • microsoft windows infrastructure
• ability to work well within a team environment.
• experience with workflow analysis.
• technical collaboration for client problem solving.
• ability to apply best practices to ensure maximum amount of production.
• ability to provide one-on-one training to teammates.

required knowledge, skills, and abilities:

• effective communication skills (written and oral).
• proven experience with citrix/xen apps, vmware administration, microsoft
• windows servers, citrix app layering.
• team member training.
• adaptable, flexible, and self-motivated with strong technical and problem-solving skills.

preferred knowledge, skills, and abilities:

• citrix administration certification.
• ability to effectively communicate with large or small groups of people through written or spoken communication.
• ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues.
• ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.
• must be a self-starter demonstrating the willingness to address / resolve
• ambiguity and conflict within complex vdi environment.
• develop update processes and work with team members to maintain currency in the vdi environment.
• technical expertise is a must.

interested? learn more:
click the apply button or contact our recruiterkinleneyat(url removed)to learn more about this position (#(phone number removed)).

us citizen:this role requires the candidate to be a citizen of the united states.eoe/aa/v/d

dppoffers a range of compensation and benefits packages to our employees and their eligible dependents. call today to learn more about working with dpp.