Job Overview

are you ready to ignite your career in the vibrant world of hospitality? we are seeking a dynamic and charismatic director of banquet operations to join our prestigious full-service hotel team. if you have a passion for creating unforgettable experiences, a knack for organization, and a contagious positive energy, then this is the opportunity you've been waiting for!

at the boston marriott burlington, we pride ourselves on delivering exceptional service and hosting extraordinary events. with our state-of-the-art facilities, breathtaking venues, and world-class amenities, we are the epitome of luxury and style. join our team and be part of a fast-paced, innovative, and supportive environment that values your talents and nurtures your professional growth.

as our director of banquet operations, you will be the mastermind behind our flawless banquets and events. from intimate weddings and corporate conferences to grand galas, you will orchestrate every detail with precision, ensuring our guests' expectations are not just met but exceeded. you will lead a dedicated team, inspiring them to deliver exceptional service, creating an atmosphere of celebration, and leaving a lasting impression on our esteemed clientele.

key responsibilities:

• collaborate with clients to understand their event requirements, preferences, and desired outcomes, tailoring packages and services to exceed their expectations.
• manage all aspects of banquet operations, including set-up, service, and breakdown, ensuring seamless execution and exceptional guest experiences.
• recruit, train, motivate, and supervise a team of banquet staff, providing ongoing coaching and support to maintain high standards of service excellence.
• oversee menu planning, working closely with our talented culinary team to curate a diverse selection of delectable options that cater to various tastes and dietary needs.
• maintain meticulous attention to detail in event logistics, including equipment, audiovisual needs, decor, and any special requests, ensuring everything runs smoothly from start to finish.
• foster strong relationships with vendors, suppliers, and local partners to enhance our offerings and secure competitive pricing for event-related services.
• uphold strict adherence to health and safety regulations, ensuring all team members follow established protocols and guidelines.

• previous experience as a banquet manager or in a similar role within the hospitality industry is highly preferred.
• strong leadership abilities, with a proven track record of managing and motivating teams to deliver exceptional service.
• excellent organizational skills, with the ability to multitask and prioritize responsibilities in a fast-paced environment.
• exceptional interpersonal and communication skills, enabling you to liaise effectively with clients, colleagues, and external stakeholders.
• a passion for creativity and attention to detail, with a keen eye for design and the ability to bring ideas to life.
• flexibility to work evenings, weekends, and holidays as required by the demands of the banquet schedule.

join our team and unlock the door to endless opportunities for growth, development, and personal satisfaction. we offer a competitive salary, comprehensive benefits package, and an environment where your dedication and commitment will be celebrated.

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