join our team as the director of car wash operations at beck's!
are you a dynamic leader with a passion for operational excellence and a drive to deliver exceptional customer experiences? beck's is seeking a director of car wash operations to take full ownership of our car wash division across multiple locations. in this critical leadership role, you'll oversee every aspect of daily operations-from profitability and equipment performance to customer satisfaction and team development.
your mission? keep things running clean, smooth, and shiny-literally and figuratively.
what you'll do:
- provide top-level leadership and operational oversight for all car wash locations.
- hire, train, and coach the car wash managers to drive performance and uphold beck's standards.
- lead by example - master and model every role at the wash, from customer service to equipment troubleshooting.
- ensure all washes continually meet car wash brand standards including: cleanliness, employee appearance, employee performance, clean, dry, and shiny cars, customer service
- drive accountability through consistent coaching, communication, and follow-through.
- monitor and manage wash-level profitability, including labor control, inventory, and expense management.
- actively develop employees at all levels to build future leadership and promote career growth.
- champion and reinforce beck's culture, energy, and values at every wash.
- promote and maintain a safe work environment through training, compliance, and daily practices.
- understand and help repair the electrical, plumbing, pneumatic, and mechanical operations of the washes.
- diagnose and troubleshoot equipment issues-both remotely and onsite-to minimize downtime.
- inspect wash performance and equipment functionality on site and via remote cameras.
- ensure proactive maintenance is scheduled and enforced to sustain maximum uptime.
what you're great at:
- 5+ years of relevant experience, preferred
- clean driving record and pre-employment background check
- ability to problem solve and find quick solutions in the face of obstacles
- mechanically savvy to troubleshoot and repair equipment
- excellent communication, teamwork, and interpersonal skills
- strong leadership abilities and excellent work ethic
- key character skills include: honesty, responsibility, humility, inquisitive, people smart, observant
physical & work environment requirements:
- ability to travel regularly between car wash locations and the corporate office.
- must be able to climb, crawl, lift up to 50 lbs., and stand for long periods.
- comfortable working in extreme weather conditions (hot, cold, humid).
- able to work flexible hours-including weekends and extended days-as business demands.
- willing to be hands-on in operational environments, including using all car wash equipment.
why beck's? beck's is a 100% employee-owned business offering fuel, convenience, car wash, and gaming services across north-central illinois. our mission is to provide a remarkably convenient experience every day. we take pride in delivering exceptional service that makes every customer's visit fast and effortless, ensuring an incredible experience.
we're not just about business - we're about building a great place for our employees to thrive. we are committed to employee development and excellent benefits.
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