Job Overview

Title:

Event Operations Manager (Part-Time)

Description:

job responsibilities:
  • event manager will proactively take charge of their tasks and possess the ability to maintain a meticulous attention to detail even in high-pressure situations.
  • experience managing day of operations of events including corporate, social, private, convention, four walls, weddings, special events, trade shows, and other functions that may arise.
  • visit and court potential clients to increase awareness and exposure to the available spaces.
  • work in conjunction with the event sales manager to organize and maintain the scheduling and maintenance of available function space.
  • fiscal responsibility to exceed quarterly sales results from the prior year while managing labor, supply, and rental costs.
  • interview, hire, train, resolve problems and provide open communication, and recommend discipline and/or termination when appropriate while maintaining confidentiality in regards to employee concerns.
  • responsible for meeting with clients and internal departments to ascertain event needs, including room set-ups, housekeeping, security, and av as well as any other requests they may have.
  • meets with designated food & beverage and marketing staff to review: room availability, menu planning, pricing, set-up structure, staffing, and all other related requirements.
  • assists with the development of menus, packages, marketing plans, and promotions as needed.
  • direct supervision of all event functions while working independently with minimal supervision.
  • responsible for front-of-house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function breakdown, closing out a check using micros pos, ensuring equitable dissemination of gratuity, and proficient with money handling.
  • responsible for front-of-house staffing, linen, equipment maintenance, and inventory for all functions.
  • station assignments covering large areas with long walking distances, diverse clientele, noise, and high volume.
  • responsible for conducting post-event room inspections and updating files to close out events.
  • knowledge of computer systems and programs including microsoft excel, word, cater ease, and c-vent
  • promotes outstanding internal and external guest relations and honesty and trust among the team.
  • performs all other duties as assigned.
job requirements:
  • four (4) years of food & beverage experience in banquet, and entertainment operations, proven success in execution, and two (2) years prior supervisory experience.
  • ability to bend, reach, pull, push, kneel, squat, grasp as needed, and work in a fast-paced environment.
  • must have excellent written, verbal, organizational, administrative, and communication skills.
  • must be able to work a flexible schedule while standing for a full 8-hour shift or longer according to the needs of the business including evenings, weekends, and holidays. must be able to lift up to 40 lbs.

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Salary:

$67481-$98614 Annual

Company:

Delaware Park Casino & Racing

Location:

Wilmington, Delaware, United States

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