Job Overview

description:

inside sales support is an enthusiastic connector between our outside sales team and our customers. the inside sales representative will effectively communicate product features, benefits, and pricing to potential customers. they will understand our products and culture and ensure customer orders are processed accurately. primary objectives are to support our customers' needs to a "best in class" level.

this position will be based in magnolia, tx.

duties/responsibilities:

• support the daily sales operations of a building materials distribution center.
• work with customers and co-workers to build solid relationships based on trust and competence.
• able to handle detailed work quickly and correctly.
• support a fast-paced environment with multiple projects going on simultaneously.
• utilize the dmsi software agility for order entry, purchasing entry, and customer information.
• follow established guidelines, structure, and policies while working with and for others
• maintain customer pricing records.
• accurate order entry
• follow up on all quotes and handle customer service claims promptly.
• other duties as assigned

requirements:

required skills/abilities:

• socially focused "how can i help you?" attitude.
• cooperative, easy-going, and agreeable in getting along with others.
• strong communication skills
• team collaboration
• a persuasive teaching style is used to communicate the company's products and services.

qualifications:

• experienced with microsoft office suite (excel, outlook, word)
• prior inside sales and customer service experience
• minimum of 3 years' experience with inside sales, customer service, and/or marketing disciplines
• industry experience preferred

physical requirements:

• work is conducted in an office/field setting with sedentary to moderate physical effort associated with using a computer, copier, etc.

• ability to walk, sit, or stand for extended periods

• may be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds

sfp culture:

practice and embrace the 8 elements of service of excellence

customer focused

innovative marketer

performance driven

employee empowered

income will be based on experience and range between $50,000 and $65,000 annually

compensation details: 0 yearly salary

pi15a3046cc0a0-3008