are you ready to take on a dynamic role that combines managerial expertise, administrative finesse, and exceptional customer service skills? look no further! we are seeking a dedicated and talented individual to fill the pivotal position of practice manager at our complete care office.
summary of duties: are you a dynamic individual with a passion for healthcare administration and a knack for leading high-performing teams? we are seeking a talented practice manager to take the reins and ensure the seamless operation of our complete care office. this role combines managerial prowess, administrative finesse, and top-notch customer service to drive success from the front desk!
key responsibilities:
- front desk management: warmly greeting and assisting patients, visitors, and staff, coordinating smooth patient check-in and check-out processes, and assisting with scheduling.
- staff supervision: oversee training and productivity of the front desk, conducting regular performance evaluations with constructive feedback, and cultivating a positive and collaborative work environment.
- patient relations: address patient concerns regarding billing, insurance and legal inquiries while providing the highest levels of customer service and maintaining patient compliance.
- office efficiency and compliance: guaranteeing office is properly stocked with necessary equipment and ensuring to implement and optimize efficient office workflows and processes.
- reporting: hosting weekly meetings to review data with the staff to help identify/discuss strategies for improvements for patient care, enrollments, etc.
qualifications and skills:
- strong organizational and multitasking abilities.
- excellent interpersonal and communication skills.
- proficiency in office software and electronic health record (ehr) systems, eclinicalworks preferred but not required.
- leadership and supervisory skills.
- consistent professional conduct and meticulous attention to detail.
- excellent verbal and written communication skills.
hours:
- monday: 8:00am-11:00am, 3:00pm-6:00pm
- tuesday: 12:30pm-7:00pm
- wednesday: 8:00am-11:00am, 3:00pm-6:00pm
- thursday: 12:30pm-7:00pm
- friday: 7:00am-1:00pm
if you're ready to be an integral part of a thriving healthcare environment, apply now and bring your passion for excellence to complete care! your journey to a rewarding career starts here.
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