Job Overview

job title: full-time medical receptionist

company overview: expresscare urgent care centers is a well-established and fast-growing urgent care company in maryland, committed to providing high quality healthcare to our community. an ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. join our team as a medical receptionist and help provide a positive experience to our patients!

job responsibilities:

• patient interaction and registration: greet and register patients, update demographics, verify insurance information, and maintain accurate records in the emr
• phone management: answer telephone calls, record messages, and accurately re-direct calls as needed
• payment processing: collect patient payments and manage payment transactions
• administrative tasks: assist with faxes, emails, and office organization
• office upkeep: maintain a clean and professional environment, and maintain a welcoming waiting area

minimum requirements:

• education:

1. high school diploma, or equivalent

• licenses & certifications:

1. medical administrative assistant, preferred

• work experience:

1. minimum of one year of customer service experience, preferably in a medical setting is preferred

• required skills, knowledge, and abilities

1. effective communication and interpersonal skills to interact with patients and coworkers
2. superior customer service skills
3. a high level of professionalism
4. experience with medical office software is a plus
5. reliable transportation and the willingness to comply with the company travel policy
6. ability to work 12+ hour shifts, stand/walk for long periods, and lift 25 lbs.
7. must have scheduling flexibility, including weekends and holidays

pay & benefits:

• competitive hourly pay: $16.50 - $18, plus opportunities for overtime
• full benefits package, including pto, ssl, and 7 premium pay holidays when worked
• health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
• 401(k) plan with company match after one year
• exciting opportunities for growth within the organization

if you're ready to grow in a supportive, team-oriented environment, apply today and start your journey with expresscare urgent care centers!