Job Overview

description:

evening and weekend receptionist needed!

competition automotive group seeks a front desk sales receptionist with excellent customer service skills and a winning attitude. we believe in providing ongoing training and rewarding outstanding effort!

the schedule includes: monday through friday from 5pm - 8pm; and sundays from 11am - 5pm. there is a possibility to cover additional shifts as well, as needed.

how you'll contribute:

• greet and welcome all customers coming into the dealership with a friendly attitude and uncover their needs.
• answer phones, direct consumers to the proper department, and follow up promptly.
• handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• communicate with callers in a professional, friendly, and efficient manner, striving to minimize the length of time customers spend on hold.
• assist the managers with various clerical duties as needed.

requirements:

who we are looking for:

• experience as a receptionist or in customer service is strongly preferred.
• experience with microsoft office and google is a plus.
• ability to communicate customers' interests, needs, and requests to management and sales personnel.

compensation details: 18-18 hourly wage

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