position title: peer support specialist - emergency services
job location: bennington, vt
education level high school
salary range: $20.94 - $23.56 hourly
job shift: any
job category: non-credentialed position
description:
major responsibilities:
- direct client support services:
- provide direct peer support using active listening, motivational interviewing, and strength-based conversations.
- assist clients during crisis admissions and discharges, including completing required forms, interviews, inventories, and orientation.
- help individuals navigate outpatient intakes and support follow-up with community providers.
- conduct and facilitate daily client engagement activities such as check-ins and peer-led groups.
- support meal preparation and maintain a welcoming environment at battelle house.
- assist clients with medication understanding and prescription pickups.
- provide outreach to community members in need of services.
2.0 2.0 clinical and crisis support
- provide peer support during mobile crisis calls and co-responses.
- support client safety and emotional de-escalation during crises.
- triage, screen, and route incoming crisis calls; escalate to clinicians when needed.
- assist with bed calls, referrals, and prior authorizations for psychiatric hospitalizations.
3.0 3.0 clinical operations and medication support
- take and record vital signs upon client admission and discharge.
- assist nursing staff with delegated medication administration and tracking.
- support documentation related to medication-related activities
4.0 peer group facilitation & resource navigation
- lead or co-lead peer support groups promoting recovery and community.
- assist clients with accessing internal and external resources.
- promote autonomy, self-direction, and healing.
5.0 client identification, outreach, and advocacy
- advocate for client rights across settings, including hospitals, meetings, and community interactions.
- conduct outreach to individuals who could benefit from ucs services.
- foster family and natural support connections where clinically appropriate.
6.0 record keeping & documentation
- complete all documentation accurately and timely, supporting quality care and billing.
- maintain professional and confidential records.
7.0 agency participation
- collaborate across departments and participate in agency-wide initiatives.
- uphold ucs values of equity, compassion, and person-centered care.
qualifications: educational requirements: - high school diploma or equivalent required.
- lived experience with mental health, trauma, or related challenges.
- certification in intentional peer support (ips) within one year of hire and maintained throughout employment.
licenses/certifications required: - valid driver's license and reliable transportation.
- certification in intentional peer support (ips) within one year of hire.
preferred qualifications: - experience facilitating support groups or working in a peer-led environment.
- knowledge of mental health systems, neurodiversity, psychiatric survivorship, and recovery frameworks.
key knowledge, skills, and abilities: - experience providing peer support.
- familiarity with trauma-informed care and crisis intervention.
- strong communication, interpersonal, and de-escalation skills.
- organizational skills and experience with electronic records.
- ability to maintain emotional composure under stress.
- understanding of hipaa, professional boundaries, and ethical standards.
- commitment to recovery-oriented, person-driven service models.
pi40c04d3028a9-6722
