why join taxrise?
at taxrise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.
join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.
about the role
the people operations representative is a highly detail-oriented and compliance-focused professional responsible for delivering exceptional support across core hr functions. this role plays a critical part in employee lifecycle management, operational hr execution, and ensuring the accurate administration of employee data, time off, leave programs, and benefits.
this position also serves as the primary contact for benefits administration for a workforce of 300+ employees. the ideal candidate will have experience with benefits enrollment and compliance, integrating and troubleshooting hris and benefit systems such as paylocity and bswift, and working directly with brokers and vendors. this individual contributes to the continuous improvement of hr systems, ensures compliance with federal and california-specific employment regulations, and supports broader people operations initiatives aligned with company goals.
we're all about that in-person vibe-this role is 100% on-site! if you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. if not, we kindly ask you to hold off on applying. thanks for understanding and happy job hunting!
how you'll be rewarded
at taxrise, inc., we believe in rewarding hard work and dedication! we offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals.
base salary: $30 - $32 hourly
what you'll do
employee relations & support
act as the first point of contact for employees with hr-related questions
triage and escalate complex employee issues to the hr business partner or cpo
assist in low-risk investigations and maintain confidentiality in all matters
onboarding & offboarding
conduct new hire orientation and ensure completion of compliance documents
coordinate system access, equipment, and onboarding logistics with it and facilities
support offboarding processes including exit interviews, termination paperwork, and asset return
hris & employee data management
assist with updating employee information in the hris system
support data audits to ensure accuracy and integrity
generate reports and support hr data requests
track employee leaves and update statuses as needed
time off & leave of absence administration
manage pto requests and ensure accurate records
process leaves of absence (fmla, cfra, pdl), including documentation and return-to-work coordination
ensure legal compliance with leave policies
compliance & documentation
maintain accurate and audit-ready personnel files
track and follow up on compliance trainings
support audit and regulatory data requests
stay current with employment laws and company policies
performance & compensation support
monitor probationary periods and upcoming review dates
support performance review administration and documentation
prepare and distribute letters for compensation changes (merit, promotions)
engagement & communication
assist in organizing employee engagement activities, surveys, and communications
support dei initiatives and recognition programs
hr program coordination
maintain the annual hr calendar for key processes
support implementation of hr policy rollouts and benefit changes
liaise with benefit vendors to resolve employee-level issues
help review existing hr processes to identify opportunities for improvement, streamlining, and automation
assist with ad-hoc quarterly or annual projects aimed at building and aligning people operations with company business objectives
benefits administration
serve as the main contact for employee benefits (medical, dental, vision, life, disability, 401(k
coordinate open enrollment, new hire benefits, and qualifying life events
work with brokers and carriers to resolve coverage issues and ensure accurate administration
reconcile monthly invoices and coordinate with finance for timely payments
track benefit eligibility and maintain accurate enrollment data in hris
oversee cobra and fsa processes in collaboration with third-party vendors
provide employee education on benefits, coverage options, and claims
distribute required notices (spds, sbcs, irs forms) and maintain compliance
system integrations & technical support
support integration of new carrier connections in paylocity and bswift
troubleshoot integration issues across platforms and escalate to vendors as needed
collaborate with vendors to resolve system-related errors and enhancements
assist with payroll or hris system changes, including configuration, testing, and go-live validation
compliance & reporting
stay informed on changes in state and federal laws affecting benefits and employment
own filings such as eeo-1, aca, and ca pay data report
conduct routine audits of benefit and employment data
maintain organized, audit-ready documentation for internal and external reviews
what you'll need to have
3 to 5 years of experience in benefits administration and hr operations, preferably within a mid-size company (250-500 employees)
hands-on experience with paylocity or similar systems (e.g., adp workforce now, paycor), including integrated benefits platforms such as bswift
familiarity with leading or supporting system migrations and end-to-end benefits platform implementations
solid knowledge of california wage and hour laws, including weighted overtime, final pay, and meal/rest period compliance
proficient in identifying and resolving hris or benefits discrepancies; able to collaborate with vendors to optimize systems
working knowledge of core benefits programs: 401(k), open enrollment, cobra, and carrier coordination
detail-oriented and analytical, with a proactive approach to spotting discrepancies and resolving compliance issues
strong communicator with sound judgment and discretion when handling sensitive employee matters
highly organized, self-directed, and deadline-driven in a dynamic, fast-paced environment
what's nice to have
intermediate to advanced excel skills (e.g., pivot tables, vlookups)
experience working in multi-state environments, especially high-growth or rapidly scaling organizations
prior experience with aca reporting, 401(k) audits, and benefit carrier coordination
we understand potential comes in many forms. even if you don't check every box, we encourage you to apply - we consider all qualified candidates.
what we offer
we believe in taking care of our team so they can take care of our clients. here's what you can expect as part of the taxrise family:
medical, dental, and vision insurance (starting after 60 days)
paid time off (vacation, sick days, company holidays)
wellness days to recharge when you need it most
401(k) retirement plan with company match
professional development program to support your growth
access to our on-site gym and gaming lounge
catered team lunches every friday
fun and energizing quarterly company outings
about us
at taxrise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. we believe in the power of lifting others up, and that's the driving force behind everything we do.
when you join us, you're not just becoming part of a company; you're joining a movement. we're a team that thrives on celebrating successes and making a genuine impact on people's lives.
we're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.
if you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, taxrise is the place to be. join us and be part of a team that's reshaping the future of tax resolution.
our commitment
at taxrise, we're proud to be an equal opportunity employer. we know that a world-class culture stems from the diversity and talent of our team. we provide equal employment opportunities (eeo) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.
taxrise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. if you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
