Job Overview

are you ready to take charge and keep our returns department running like a well-oiled machine? at the wellsville group, our aurora, ohio location is seeking a returns lead to oversee daily operations, ensure top-notch quality, and foster a positive team environment in our fast-paced warehouse.

if you're organized, team-oriented, and thrive on delivering results, this is your opportunity to shine in a role that's both challenging and rewarding!

hours: tuesday through saturday 8:30am - 5pm

what you'll do

• oversee daily operations of the returns department, ensuring smooth and efficient processes.

• manage same day return check-in processing with accuracy and speed.

• act as the liaison with 3rd party delivery, addressing returned inventory issues promptly.

• supervise the put-away of returned products and support tech repair processes.

• conduct quality control audits on wrapping, tagging, and inventory movement.

• assist with evening customer pick-ups, ensuring a seamless customer experience.

• serve as a keyholder, responsible for opening and closing the facility.

• maintain a clean, orderly, and safe work environment for products, tools, and equipment.

• verify product accuracy, inspecting for parts, hardware, damages, loss, or defects.

• support the transfer of clearance products to outlets.

• process recyclable materials (dunnage) per company procedures and guidelines.

• foster a professional, team-oriented work environment through positive conduct and leadership.

• adhere to all company processes, safety rules, and osha regulations.

• take on additional duties as needed to support the team.

who you are

• you have a high school diploma or ged and 2+ years of warehouse experience in receiving and assembling (preferred).

• you're skilled in operating standing lifts/tow motors and have a clean driving record.

• you're a master of time management, organization, and attention to detail.

• you're self-motivated, team-minded, and communicate effectively with colleagues and external partners.

• you follow directions well and take pride in maintaining a professional work environment.

• you're physically capable of handling furniture up to 100+ lbs and standing/walking for extended periods.

• you're comfortable reading and writing to complete tasks accurately.

  
  

why the wellsville group?

at the wellsville group, we believe in creating a workplace that's engaging, supportive, and growth-focused-and our team agrees! you'll have the chance to lead, make an impact, and grow with a company that values your contributions. join us and be part of a culture that celebrates teamwork and excellence.

compensation details: 17-18 yearly salary

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