Job Overview

shop foreman - jaguar land rover north dade

us-fl-north miami

job id:
type: full-time
# of openings: 1
category: skilled labor-trades
main campus

overview

the shop foreman functions as a supportive role to the service manager/director and assists in all facets of the service department. incumbent plays a key role directing the work activities of the service staff.

responsibilities

• directs and assists subordinate service and support staff in all phases of their jobs. conducts periodic checks on job statuses ensuring work is completed as per repair order.
• knowledge of all tools and equipment required to diagnose, troubleshoot, repair and service vehicles.
• ensure all certified pre owned vehicle certifications are properly inspected and documented to meet or exceed audit criteria.
• ensure technician cause, correction and mileage out are recorded properly on repair order by performing frequent inspections.
• ensure proper usage of mpi and all other required software.
• maintain a fixed right the first time average equal to or above national average.
• assist aasm's, tfm's or tac line with any repairs or information required.
• reports any circumstances that would compromise the department to the service manager/director.
• assists in the discipline and performance review of staff.
• maintains the "recheck log" and various required reporting.
• assume responsibility for any vehicle that has returned due to a failed repair attempt; which includes overseeing the repair and quality control check of the vehicle.
• train and work with all technicians in the service repair center.
• maintains the shop (up-to-date) on computer and diagnostic equipment updates and performs software upgrades. keeps all shop equipment calibrated every 6 months.
• monitors shop capacity and advises service manager/director of constraints.
• manages inventory and obtains competitive bids on tools, equipment and sublet repairs and supplies.
• ensures that all required safety policies, practices and procedures, training and sop's are followed by staff.
• conducts quality control checks on completed jobs.
• ensures proper vehicle protection equipment is utilized during maintenance or repairs, i.e.; fender covers and cloths.
• manages technicians and is available for guidance.
• ensures proper repair order flow to satisfy warranty, dealership and business office requirements.
• ensures shop is neat, clean and organized at all times.

supervisory responsibilities:

• directly supervises technician apprentices, technicians and technician team leads within the service department(s).
• indirectly supervises employees within the service department.

qualifications

• high school diploma or general education degree (ged) required.
• minimum 3 years of shop foreman experience with jaguar/land rover.
• ability to maintain required state and county technical qualifications such as a.s.e. and/or county permits.
• strong automotive knowledge.
• outstanding leadership skills which focus on treating employees with respect.
• strong management skills and time management skills.
• strong quantitative skills.
• valid driver license and clean driving record.
• comfortable with ambiguity in a dynamic, changing environment.
• unwavering commitment to ethical business practices.
• understands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, osha & right-to-know, etc.

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