Job Overview

Title:

Telephone Service Representative

Description:

minnesota residents - minnesota residents only, all others need not apply.

full time & part time work from home opportunites available

new partners teleservices is a minnesota based call center that does non-profit and political fundraising for several clients across the country. this position is a permanent, work from home position for minnesota area residents only.

responsibilities

  • place large amounts of outbound calls from our database
  • follow communication "scripts" while engaging donors
  • professional and courteous phone etiquette

skills

  • strong phone and verbal communication skills along with active listening
  • demonstrating skill in negotiation through listening and persuading
  • customer focus and adaptability to different personality types
  • ability to multi-task, set priorities and manage time effectively
  • familiarity with crm systems and practices is a plus

requirements:

  • high speed internet (must be hard wired, no wi-fi or satellite)
  • pc or laptop with windows 10 or 11 (macs & chromebooks are not supported)
  • minimum of 8gb ram available
  • wired usb headset with built-in microphone
  • dedicated workspace free from distraction or outside noise
  • ability to speak in a normal conversational manner for 5-8 hours per day.
  • ability to sit at a computer terminal for 2-4 hours at a time.
  • ability to do light typing repetitively.

new partners teleservices offers:

  • full-time and part-time day and afternoon shifts available
  • work 15, 20, 25, or 40 hours per week
  • paid training
  • paid breaks
  • paid time off
  • 401k
  • health and dental insurance (full time employment only)
  • weekly attendance bonus - $1 for each hour worked
  • performance bonuses
  • increase of $.50/hour after 45 days of employment



compensation details: 13-13 hourly wage



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Salary:

$48690-$73329 Annual

Company:

New Partners Teleservices LLC

Location:

Eveleth, Minnesota, United States

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