Job Overview

description:

at joyce university, we believe in transforming lives through education-and that transformation begins with a dedicated team of professionals who support students at every step of their journey.

we're looking for a detail-driven, tech-savvy, and service-oriented transcript specialist to join our student records office. if you're passionate about accuracy, thrive in a fast-paced environment, and love helping students reach their goals, we want to meet you.

location: draper, utah (remote considered for highly qualified candidates)

what you'll love about working here:

• flexible, self-directed pto
• paid holidays
• 401(k) with employer match
• medical, dental, and vision insurance
• fully paid short-term disability
• long-term disability and life insurance
• professional development opportunities
• continuing education assistance

what you'll do:
as our transcript specialist, you'll play a vital role in ensuring that every student's academic history is evaluated thoroughly and accurately. you'll help transfer students receive the credit they've earned, support degree completion processes, and keep things running smoothly behind the scenes. your strong communication skills and keen eye for detail will help students and staff navigate complex policies with confidence.

in this role, you will:

• evaluate and analyze incoming university transcripts for accreditation and academic equivalency
  
• use course catalogs, syllabi, and descriptions to assess credit eligibility
  
• award and record transfer credits in the student information system (sis)
  
• clearly communicate transcript evaluations and credit decisions to students and staff
  
• process transcript requests and education verifications (incoming and outgoing)
  
• maintain digital student records and ensure all documents are accurately scanned and uploaded
  
• provide expert guidance on transfer credit policies and procedures
  
• uphold compliance with ferpa and protect sensitive student information
  
• contribute to degree completion efforts and help students stay on track
  
• support day-to-day operations and assist with other administrative tasks as needed
  

requirements:

what you bring to the table:

required education: associate's degree

preferred education: bachelor's degree

experience:

• 2-3 years in transcript evaluation, student records, or a related academic support role
• familiarity with transcript processes, grading systems, and course equivalency practices
• proficiency in student records software and microsoft office suite (word, excel, outlook)
• excellent written and verbal communication skills
• a positive, solution-focused attitude and a commitment to providing exceptional customer service
• strong organizational skills and the ability to manage multiple tasks with accuracy and efficiency
• integrity and discretion in handling confidential information

why joyce university?

at joyce, we're committed to creating a welcoming, inclusive environment where students and staff alike can thrive. join a mission-driven team that values collaboration, growth, and innovation-and help us shape the future of healthcare and higher education.

ready to join us?

if you're a detail-oriented professional who's excited about supporting student success, apply now to become part of the joyce university team.

compensation details: 21-24 hourly wage

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