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Customer Support Executive (Crypto)
Are you looking for live chat support jobs in Bangalore or BPO jobs in Bangalore within the fast-growing cryptocurrency industry? Fusion CX is hiring Customer Support Executives – Live Chat to support a global cryptocurrency exchange platform. This opportunity is ideal for candidates with experience in chat-based customer support, strong typing speed, and an interest in cryptocurrency, blockchain technology, and digital finance. If you thrive in fast-paced digital environments and enjoy resolving customer issues through chat channels, this role offers strong learning and career growth opportunities.
Job Description:About the Role
As a Customer Support Executive – Live Chat, you will provide real-time assistance to users of a leading cryptocurrency trading platform. You will handle customer inquiries about account access, transactions, security concerns, and platform navigation via live chat channels.
This role requires strong written communication skills, quick problem-solving, and a customer-first mindset. You will support users across multiple geographies while ensuring professional and efficient interactions.
Key Responsibilities
- Provide customer support through live chat platforms, resolving queries related to account access, transactions, and platform usage.
- Deliver clear, accurate, and timely respon
Fusion CX
3 days ago
Senior AML & Compliance Manager (Crypto / Digital Assets)
JOB SUMMARY
As part of our continued commitment to regulatory excellence, we are seeking to onboard a highly experienced Principal Officer (PO) who will serve as the face of compliance for the organization. This individual will lead all regulatory, AML, and governance functions in India while also contributing to our global AML/KYC initiatives.
This is a mission-critical leadership role focused on building, optimizing, and managing a risk-based AML/CTF framework tailored to the virtual asset environment, aligned with both global and jurisdiction-specific regulations.
The Principal Officer will be responsible for ensuring end-to-end compliance with FIU-IND, PMLA, AML/CFT , and VDA regulatory frameworks . The role requires deep regulatory expertise, strong leadership, and the ability to collaborate effectively with regulators, auditors, and senior management.
KEY RESPONSIBILITIES
1. Strategic Development & Execution
- Lead the design, implementation, and continuous enhancement of KYC and KYT frameworks in alignment with FATF recommendations, Travel Rule, and applicable AML/CTF regulations (e.g., VARA, FinCEN, OFAC).
- Act as the internal subject matter expert for all KYC/KYT operations, including workflow design, optimization, vendor/tool selection, and cross-functional integration.
- Develop and maintain comprehensive AML/CFT policies, SOPs, and internal control
Confidential
5 days ago
Senior Fraud Analyst – Crypto & Chargebacks
Guidehouse
13 days ago
Senior Fraud Analyst – Crypto & Chargebacks
Guidehouse
13 days ago
Senior Fraud Analyst – Crypto & Chargebacks
Guidehouse
13 days ago
Senior AML & Compliance Manager (Crypto / Digital Assets)
Confidential
15 days ago
Customer Support Executive (Crypto)
Fusion CX
22 days ago
Customer Support Executive (Crypto)
Fusion CX
22 days ago
Customer Support Executive (Crypto)
Fusion CX
23 days ago
Customer Support Executive (Crypto)
Fusion CX
Yesterday
