Find Your Dream Customer Support Job in India

Company Introduction

Nibana Solutions Private Limited was founded in April 2011 by seasoned professionals with extensive experience in manufacturing and engineering services. With deep insights into the operational challenges faced by global and Indian enterprises, the team at Nibana Solutions identified a persistent blind spot-how software assets, often numbering in the thousands, are being used across multiple locations.

To address this, they built ESEC, an advanced analytics software designed and developed entirely in-house over the past nine years. ESEC was shaped by real-world feedback from senior executives across industries, making it not just a software product-but a solution rooted in actual business needs.

Role: Customer Support Software Engineers

Role Description

We are seeking full-time customer support software engineers to be based in Chennai office (located in Mahindra World City). The role is to provide technical support, configure ESEC to meet organizational needs, understand customer requirements, troubleshoot issues, and ensure system integration for customers. Additionally, the role involves maintaining system performance and to work closely with technical teams of different customers to optimize software assets.

Qualifications

• Expertise in Product Lifecycle Management systems and business software tools
• Experience in providing Technical Support and resolving technical issues efficiently
• Working knowledge in Computer-Aided Design (CAD) software and related technologies
• Familiarity with cloud-based applications and enterprise technologies
• Good communication and organizational skills both written and verbal are a must
• Bachelor's degree in computer science, Engineering, or a related field

Programming experience with C# or Python

Understanding of data dictionaries, lists, and other data structures in C# or Python

Experience

1 to 3+ years' experience

We are hiring for Customer Service Executive position at Teleperformance.

Work Location - Malad East, Mumbai

Hiring Boundary -

Mira Road Till Churchgate

Thane Till CST

Vashi Till CST

Shift - Rotational Shift Including night shifts (No fixed shifts)

Job Type - Full-time (On-site)

5 working days and 2 rotational week-off

Designation - Customer Service Executive

Process - UK Non-Voice Process

Roles and Responsibilities -

Handle customer queries regarding the service via chat and mail.

Provide accurate information and guidance to the customers.

Qualification - Graduate {Mandatory} with atleast 6 months of experience in BPO

GRADUATE FRESHERS with good english communication can also apply.

Need immediate joiners .

JOB SUMMARY

• Manage inbound customer calls by addressing reported queries and responding to previously raised requests.
• Execute all responsibilities with a high level of professionalism, courtesy, and efficiency.

KEY DUTIES / RESPONSIBILITIES

• Handle inbound calls to ensure timely resolution of queries from bank customers related to commercial/corporate banking application usage/issues.
• Provide product education, troubleshooting, and platform support across all assigned services.
• Leverage available resources to resolve issues accurately and deliver high-quality service.
• Ensure end-to-end follow-up by documenting actions taken and outlining next steps for each interaction.
• Maintain strict adherence to data security, privacy, and confidentiality standards.
• Demonstrate professional conduct and comply with all safety and security policies.
• Successfully complete the Digital Conversion Professional training program and all mandatory ongoing learning.
• Collaborate effectively with team members to achieve organizational goals.

WORK EXPERIENCE

• Minimum 2 year of hands-on experience in commercial/corporate banking, treasury management, or digital banking platforms.
• Proven experience in customer interactions including support calls.

Scope of the role:

Our Client is actively seeking a highly skilled customer service representative to join the team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach.

This dynamic position also necessitates having experience in sales, as the opportunity may arise to

promote company products and services. The most successful customer service representative will

have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, the representative will be integral in reinforcing our reputation for exceptional customer service

Main Responsibility and Activities:

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Build expert, dynamic knowledge of the company’s products and services
• Conduct research with available resources to satisfy customer inquiries
• Engage with customers in an inviting, friendly, and professional manner to deliver exceptional
• experiences and nurture lasting relationships
• Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders,
• status, complaints, returns, and warranties
• Meet customer-service department sales targets, generating leads when oppor

Hi Dear,

Please find the below job description,

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Position : International Voice Process

Experience : 0.6 Months 4 years

Job Location : Chennai

Job Responsibilities:

• Reviewing new orders for accuracy and completeness
• New order processing on a web-based system
• Customer enquiry clarifications
• Maintain service levels and high levels of accuracy
• Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking

Salary: 20-25k

Type: Remote/On-Site

Company Description

NEODRIFT® is a premier destination for innovative car and bike accessories, offering a wide range of high-quality products such as art leather seat covers, car neck cushions, back support cushions, and durable car organizers. Designed to cater to vehicles from top brands like Tata, Hyundai, Maruti, and Mahindra, NEODRIFT® blends functionality and style. Our collection includes luxurious seat cushions, microfiber cloths, and water-resistant products crafted for durability and optimal protection. We are committed to enhancing our customers' driving experience through premium accessories available at

Role Description

This is a full-time hybrid role for a Customer Support Executive. The role is based in Narela, with the option for some work-from-home flexibility. Daily responsibilities include managing customer interactions, addressing inquiries, resolving complaints, and providing technical support. The Customer Support Executive will ensure timely responses to online and offline customer queries, maintain high levels of customer satisfaction, and collaborate with cross-functional teams to enhance the customer service experience.

Qualifications

• Expertise in Customer Support, Customer Satisfaction, and Customer Service
• Proficiency in managing Online Support and resolving customer inquir

We are seeking a highly motivated and experienced 3D Printer Technical Application cum Support Engineer to join our dynamic team at ARK Infosolutions. The ideal candidate will have a strong background in additive manufacturing , hands-on experience with Formlabs SLA printers and/or Intech Additive Metal 3D Printers , and the ability to handle both pre-sales and post-sales technical support functions.

Key Responsibilities:

1. Technical Application Support

• Demonstrate 3D printers (Formlabs & Intech) to potential clients with detailed technical knowledge.
• Conduct application studies, sample part printing, and benchmarking for customer requirements.
• Collaborate with sales and application teams to provide suitable 3D printing solutions.
• Assist clients in material selection and process parameters for various applications.

2. Installation & Training

• Install and configure Formlabs (SLA) and Intech (Metal 3D) printers at client sites.
• Conduct comprehensive training for end-users on hardware, software (PreForm, Magics, etc.), and post-processing.
• Ensure seamless onboarding for new customers.

3. Post-Sales Technical Support

• Provide timely technical assistance for troubleshooting hardware/software issues.
• Perform routine maintenance, calibration, and se

Job Title: Service Engineer / Customer Support – Battery Field

Location: Tiruvallur, Kakkalur

Experience: 5+ Years

Salary: 5LPA

Job Summary:

We are looking for an experienced Service / Customer Support Engineer with 5+ years of hands-on experience in lithium battery / EV battery field. The candidate will be responsible for handling field service, customer support, troubleshooting, and ensuring customer satisfaction.

Key Responsibilities:

Field Service & Support

• Handle installation, commissioning, and servicing of battery packs
• Attend customer complaints and resolve issues at site
• Perform troubleshooting of battery, BMS, and charger-related issues

Customer Support

• Provide technical support to customers
• Maintain strong customer relationships
• Ensure timely closure of service tickets

Technical Diagnosis

• Analyze battery faults and root cause
• Coordinate with R&D / production for issue resolution
• Maintain service reports and documentation

Maintenance & Monitoring

• Conduct periodic maintenance and health checks
• Monitor battery performance and safety

Coordination

• Coordinate with internal teams (Production, Quality, Design)
• Support installation and testing activities

Requirements:

PLEASE FOLLOW OUR PAGE

Job Description:

We are looking for skilled and experienced Customer Support Executives to join our team for US Voice Process projects. The role involves handling customer interactions for healthcare claims and travel ticketing support.

Key Responsibilities:

· Handle inbound/outbound calls for US-based customers

· Assist with healthcare claims processing and related queries

· Manage travel bookings, cancellations, and modifications using Sabre tool

· Provide accurate and timely resolutions while maintaining high customer satisfaction

· Maintain proper documentation of customer interactions

Requirements:

· Excellent English communication skills (spoken & written)

· Prior experience in same field Voice Process

· Experience working with healthcare companies, specifically in claims processing

· Hands-on experience with Sabre (Saber) tool for ticket booking (for travel project)

· Ability to work in night shifts (US time zones)

Technical Requirements (Work From Home):

· Laptop with Windows 11

· Minimum 16GB RAM

· Additional monitor for efficient multitasking

· Stable internet connection with LAN Cable must

Shift:

Night Shift (US Time Zone)

Work Mode:

Rem

About KeyValue

KeyValue is a product development start-up, building highly scalable web and enterprise class software with a team of engineers specialised in Core Product Development.

In our belief, every man is truly the owner of his/her work, his craft and can do the best when each sailor sailing on our ship can see the horizon that we all are sailing towards. For us, the best talents are the open-minded, ever-learning and all-embracing ones. We create, live and code on the cloud.

About CoFee

CoFee is an innovative fee collection platform designed to simplify and streamline the payment process for educational institutions and organizations. Our mission is to help our clients reduce administrative burdens and deliver an efficient, user-friendly fee management experience. As we expand, were looking for passionate individuals who can help us build meaningful relationships with our growing customer base.

We are seeking a Customer Relationship Executive who embodies empathy, excellent communication, and a strong desire to help customers succeed. Whether you are a recent graduate or new to this field, this role offers an exciting opportunity to develop your career in customer relationship management while working with a fast-growing tech product.

What you will do:

• Serve as the first point of contact for customer queries and product g

Designation Business Coordinator / Sr. Business Coordinator

About Enrich Beauty

Founded in 1997 in Mumbai, Enrich Beauty has grown from a 270 sq ft salon in Mulund to one of India's leading unisex salon chains - with 100+ locations across Mumbai, Pune, Ahmedabad, Bengaluru, Surat, and Vadodara. Trusted by lakhs of customers every month, Enrich is more than a salon brand, it's a complete beauty ecosystem. Beyond its salons, Enrich runs the Enrich Academy - an internationally accredited beauty training institute (CIDESCO, CIBTAC & ARTH certified). At Enrich, we believe great experiences begin with great people. Join us and be part of a brand redefining beauty in India.

About the Role

We're looking for a driven and customer-first individual to join the Enrich Beauty team as a Business Coordinator. You'll be the voice of our brand - managing a high volume of inbound and outbound calls, coordinating appointments, resolving customer queries, and presenting the right products and offers to the right customers.

Key Responsibilities

Call Handling

• Manage a high volume of inbound and outbound calls professionally and efficiently

• Maintain accurate call logs, notes, and CRM entries after every interaction

Customer Query Resolution

• Listen actively to understand customer concerns and provide pr

Dear Candidate,

Greetings from Teleperformance!

Thank you for your interest in the Customer Care Support Executive role for our Mumbai – Malad location. We are pleased to inform you that we currently have openings for this position. Please review the role requirements before applying.

✨ Role Requirements:

• Industry: Candidates must have prior customer service / customer care experience in the BPO sector .
• Shift: Pure night shifts (24/7 rotational environment).
• CTC Offered: ₹3.5 LPA to 4 LPA (maximum).
• Notice Period: Immediate Joiners only
• Location: Only Mumbai‑based candidates are eligible.
• Exception: Out‑of‑Mumbai applicants may apply only with strong BPO customer support experience.

If you meet the above criteria, please share your updated resume along with the following details to vemu.raj@teleperformancedibs.com:

Required Details

• Full Name
• Contact Number
• Qualification
• Current Organisation
• Current Designation
• Email ID
• Notice Period
• Total Experience
• Relevant Experience
• Current CTC
• Exp

About the Company

ZingHR is a leading AI-enabled, cloud-based Human Capital Management (HCM) platform that helps enterprises manage their complete employee lifecycle — from hire to retire. With a strong presence across India and global markets, ZingHR empowers organizations with scalable HR automation, payroll, compliance, performance management, and workforce analytics solutions.

About the Role

Customer Support Executive – HRMS

Experience: 2 Years

Location: Pune

Employment Type: Full-Time

Responsibilities

• Provide functional support to clients on HRMS application
• Resolve user queries via calls, emails, and ticketing systems
• Assist clients with system navigation and issue resolution
• Coordinate with internal teams for escalations
• Ensure SLA adherence and client satisfaction

Qualifications

• Candidates with experience in HRMS domain (Customer Support / Functional Support)
• OR MBA in HR (with relevant internship / 1–2 years’ experience preferred)

Required Skills

• Good communication skills
• Basic understanding of HR processes (Payroll, Attendance, Leave, PMS)
• Client handling experience
• Problem-solving mindset

Preferred Skills

• Go

Job Title: Customer Support Executive (Voice Process)

Domain: E-Commerce

Location: Marathahalli, Bangalore

Eligibility criteria:

• Graduates can apply.
• Good communication Skills ( Fluent in English, Hindi )
• 1 Year's Experience In E-commerce .
• Looking For immediate Joiners

Language Requirement:

. Good English, Hindi Communication.

Salary:

. 22,400 Take Home / 28,000 CTC

Work Schedule:

. 6days working, 1 rotational week-off

. 8hrs work & 1hr break (9hrs shift)

Interested candidates kindly drop your resume to

ankita.patro@teleperformancedibs.com / 7349067139

Regards,

Ankita Patro

Who We Are Hiring

We are on the lookout for graduates for Customer Support role- who are enthusiastic and have a passion for customer excellence and International voice process exposure. If your'e looking to grow with a global leader, this is your chance to start strong!

Customer Support

Job Locations: Pune/Bangalore

Work Mode: Work from Office

Shifts: 24x7 rotational (Including Night Shifts)

Experience: 0-5 years

Qualification: Full-time Graduates

Job Title: Customer Support Executive International Voice Process

Work Mode: Work from Office (5 Days)

Job Summary:

We are looking for customer-focused individuals with 0 to 5 years of international voice processing experience to join our International Voice Support team. As a Customer Support Executive, you will be the first point of contact for global customers, assisting them with queries, troubleshooting issues, and ensuring a seamless service experience.

Key Responsibilities:

• Handle inbound and outbound calls from international customers.
• Resolve product or service-related queries and complaints in a timely and professional manner.
• Provide accura

Customer Support Executive (Email/Chat)

Job Location: Jaipur

Salary: 3.24 LPA + 36,000 Performance based Incentives

Key Responsibilities:

• Handle customer queries via email and chat in a professional manner

• Provide accurate information and timely resolution to customers

• Maintain quality and productivity standards

• Ensure customer satisfaction and adherence to process guidelines

Eligibility Criteria:

• Undergraduate with minimum 6 months experience or Graduate (Fresher/Experienced)

• Good written and verbal communication skills

• Basic computer knowledge

Compensation:

• Monthly CTC: 30,000 (including performance-linked incentives)

• Annual CTC: 3.24 LPA + 36,000 Performance based Incentives

Work Details:

• 5 days working

• Rotational shifts (including night shifts if required)

• Rotational week offs

Contact Details:

• Call/WhatsApp: 9315354665

• Email: sakshi.sharma29@teleperformancedibs.com

Company Description

Magnifico Resins is a leading manufacturer of premium-quality, 100% non-toxic Monocoat Oil, Designer Epoxy Resins.

With a strong focus on innovation, sustainability, and product excellence, we cater to industries like interior design, furniture, construction, and resin art. As a growing D2C & B2B brand, we are committed to delivering high-performance solutions and exceptional customer experiences.

Role Overview

We are looking for a Customer Support Executive who is passionate about delivering excellent customer experience, problem-solving, and client satisfaction.

You will be the first point of contact for customers, ensuring smooth communication, quick resolution, and a positive brand experience.

Key Responsibilities

• Handle customer inquiries via calls, WhatsApp, email, and online platforms
• Provide end-to-end customer support and ensure high customer satisfaction
• Assist customers with product queries, order updates, and issue resolution
• Deliver technical support and basic troubleshooting guidance related to products
• Maintain strong client relationships and follow-up on customer concerns
• Coordinate with internal teams (sales, dispatch, operations) for quick resolutions
• Maintain records of customer interactions, feedback, and complaints
• Ensure timely response and professional communication at all touchpoints
  

  Magnifico Resins

  

  2 days ago