Find Your Dream Customer Support Job in India

About the Company

We are looking for an experienced, customer-centric, and operationally strong Customer Support Manager to lead customer support operations across the Blockmaze ecosystem. This role will be responsible for managing the support team, improving customer experience, handling escalations, and ensuring seamless support for users, merchants, partners, and institutional clients across our blockchain, payments, tokenization, and digital asset platforms. The ideal candidate should have experience in fintech, crypto, payments, forex, banking, or technology-driven customer support environments.

About the Role

We are looking for an experienced, customer-centric, and operationally strong Customer Support Manager to lead customer support operations across the Blockmaze ecosystem.

Responsibilities

Team Leadership & Management

• Lead, mentor, and manage the customer support team across multiple shifts and regions.
• Set team KPIs, SLAs, productivity metrics, and quality standards.
• Conduct regular team reviews, performance evaluations, and coaching sessions.
• Hire, train, and develop customer support associates and team leads.

Customer Experience & Operations

• Oversee all customer interactions across email, live chat, ticketing systems, and CRM platforms.
• Ensure timely resolution of cust

Hiring: Executive Support Associate (Non-Voice & Backend Process)

Location: Jaipur (Mansarovar)

Client: Noon Dalton

Process: Star Mountain Capital

We are hiring dynamic and detail-oriented professionals for a Non-Voice & Backend Process role. If you have strong communication skills and experience in executive support functions, this is a great opportunity to grow with a reputed organization.

Job Responsibilities:

• Managing executive scheduling and calendar coordination
• Handling travel management and bookings
• Expense management and reporting
• CRM task management and administrative support
• Coordinating cross-time zone communication
• Managing airline and hotel preferences with booking accuracy
• Ensuring smooth execution of daily support operations

Eligibility Criteria:

• Graduate / Undergraduate both can apply
• Excellent verbal and written communication skills
• Minimum 6 months of experience in:
• Travel Management
• Expense Management
• Calendar Management ( Mandatory )

Interested candidates can share their updated CV or connect for more details ashu.v@jmdtechnologiesinc.com

Customer Support Executive!

Location: Noida, Sector 65 (Work from Office)

Full-time: Upto 3LPA

Experience: Freshers / 0–1 year

Immediate Joiners Preferred

About Ishkaara

Ishkaara is one of India’s fastest-growing accessories brands — bold, trend-driven, and loved by 

Gen Z & Millennials. From statement jewellery to everyday pieces, our collections are designed to 

make an impression. As we continue to grow rapidly across digital platforms, we’re looking for a 

dedicated Customer Support Executive to ensure a smooth and positive experience for our customers.

About the Role

We are looking for a friendly, responsible, and customer-focused Customer Support Executive who can 

handle customer queries efficiently and maintain a positive brand experience. You will be the first 

point of contact for customers and help resolve their concerns related to orders, products, and 

services.

Key Responsibilities

• Handle customer queries via calls, WhatsApp, social media, and email.

• Assist customers with order status, product details, returns, exchanges, and refunds.

• Resolve customer complaints in a professional and timely manner.

• Coordinate with the operations and warehouse teams for order-related issues.

• Maintain record

Location: Hyderabad (Work from Office)

Experience: 2+ Years

Employment Type: Full-Time

Shesha Ayurveda is looking for a Customer Support Executive to handle customer calls, live chat, WhatsApp, email, and social media queries . The ideal candidate should have excellent communication skills, empathy, and a customer-first mindset while ensuring timely issue resolution and a seamless customer experience.

• Handle inbound and outbound customer calls professionally.
• Respond promptly to customer queries via Live Chat, WhatsApp, Email, and Social Media .
• Resolve customer concerns related to orders, products, deliveries, returns, refunds, exchanges, and payments .
• Guide customers in selecting the right products based on their needs.
• Maintain high standards of customer satisfaction and response time .
• Coordinate with Logistics, Warehouse, Marketing, and Operations teams to resolve customer issues.
• Record customer interactions accurately in the CRM or support platform.
• Follow up on pending customer requests until resolution.
• Escalate complex issues to the appropriate teams when required.
• Meet daily productivity, quality, and customer satisfaction (CSAT) targets.

Shesha Ayurveda

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