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For an international project in Chennai, we are urgently looking for a IT Business Analyst with solid understanding of Data Quality, Data Governance, Master Data and Metadata concepts.
We are looking for a motivated contractor. Candidates need to be fluent in English.
Tasks and responsibilities:
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All European Careers
Today
JOB DESCRIPTION EMIRATES
JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10)
Work with leadership roles to determine Contact Centre reporting strategy and governance (requirements,
KPIs, definitions, standards, cadence, commentary, and distribution framework).
Design and continuously improve MI products, including new dashboards, reports, automations, and
standardisation that add value to the operations. Ensure quarterly reviews and rationalisation of existing
reports to confirm they remain fit for purpose.
Deliver analytical insights and recommendations (trend analysis, performance commentary) for daily,
weekly, and monthly reports, ensuring outputs produced by the MI team meet agreed standards and
timelines.
Oversee data quality and integrity controls and governance standards and conduct periodic audits to
ensure databases and information resources are accurate, secure, and accessible.
Analyse and interpret all Contact Centre metrics and revenue data using Excel, Structured Query
Language (SQL), Python, MicroStrategy, Workforce Management (WFM) / Workforce Engagement
Management (WEM), Power BI and other MI databases/systems.
Proactively engage with internal and external stakeholders (e.g., EDA, IT suppliers etc.,) to ensure that all
IT projects and system enhancements are implemented successfully and aligned with the management
te
dnata Travel Group
3 days ago
We at Pine Labs are looking for those who share our core belief - “Every Day is Game day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services.
Role Purpose:
In this role, you will be instrumental in advancing our mission by driving sales and revenue through customer retention and acquisition. You will be expected to devise strategies to build deeper connections with existing customers, enable new customer acquisition and optimize conversion funnel.
Responsibilities we entrust you with:
Pine Labs
4 days ago
For an international project in Chennai, we are urgently looking for a IT Business Analyst with solid understanding of Data Quality, Data Governance, Master Data and Metadata concepts.
We are looking for a motivated contractor. Candidates need to be fluent in English.
Tasks and responsibilities:
Profile
All European Careers
2 days ago
All European Careers
2 days ago
All European Careers
2 days ago
All European Careers
2 days ago
dnata Travel Group
22 days ago
dnata Travel Group
22 days ago
dnata Travel Group
23 days ago
Pine Labs
24 days ago
Pine Labs
24 days ago
Pine Labs
24 days ago
Joyalukkas
30+ days ago
Joyalukkas
30+ days ago
Joyalukkas
Yesterday