Role - E-Commerce Manager
About the Company - It is a French based luxury decorative hardware and home décor Design Studio serving discerning interiors across the USA and Europe.
Key Responsibilities
Manage and optimize product listings across Shopify, Etsy, 1stDibs, and Amazon
(titles, images, tags, inventory)
Improve UX/UI on Shopify with a mobile-first approach and performance-focused
updates
Ensure daily marketplace activity to boost algorithm ranking and visibility
Conduct SEO audits, A/B testing, and implement CRO strategies for listings
Maintain consistent, brand-aligned product content and visuals
Coordinate creation and upload of optimized product images
Sync inventory and shipping details across all platforms; flag discrepancies
Monitor returns, delivery timelines, and customer communication quality
Track reviews, resolve escalations, and apply customer feedback
Use templates or AI tools (e.g., ChatGPT) for efficient and premium responses
Oversee freelancers and junior support for listing, formatting, and backend updates
Follow through on directives from founders and brand managers
Track key KPIs (AOV, CAC, CR, bounce rates, inventory health) weekly
Generate actionable reports from Shopify, Google Analytics, and marketplaces
Align updates and campaigns with marketing and content teams.
Your Core Responsibilities
Own and scale our Shopify storefront performance: CRO, UX, mobile speed, conversion.
Define and implement ecommerce growth strategy across organic, paid, CRM, and referrals.
Oversee and continuously improve tracking stack: GA4, GTM, Meta Pixel, CAPI.
Drive analytics reporting and dashboards (Zoho, Looker Studio, or similar).
Lead the optimization of product pages, homepage, navigation, and checkout flows.
Manage the Shopify app stack (e.g., AfterSell, Klaviyo, reviews, subscriptions).
Run structured A/B testing, multivariate testing, and usability audits.
Collaborate with our developer (Liquid expert) on theme speed, schema, and SEO markup.
Align content, keywords, and SEO best practices across collections and PDPs.
Maintain feed integrity for Google Merchant Center, Meta Catalog, and email integrations.
Ensure compliance with privacy laws (GDPR/CCPA) and cookie management.
Lead conversion rate optimization: from cart logic to post-purchase flows.
Monitor bounce rate, session time, and product engagement.
Own and improve product catalog: tags, variants, meta fields, SEO titles/descriptions.
Champion agile workflows using Zoho Projects (optionally JIRA).
You'll Be Measured On
Uplift in conversion rate, mobile performance, and SEO rankings
Reduction in cart abandonment and bounce rates
Growth in AOV and repeat purchase rate
Tracking accuracy and data completeness
On-time sprint execution and task delivery
Qualifications & Skills
Proven experience managing Shopify
Strong execution mindset - hands-on, proactive, and highly accountable
Ability to think in systems - you spot inefficiencies and build processes to solve them
Deep understanding of UX, SEO, product presentation, and CRO in an e- commerce context
High sensitivity to brand tone, visual identity, and luxury customer expectations
Strong written communication and content judgment, especially for product storytelling
Comfortable using tools like Google Analytics, Shopify Reports, and AI assistants (e.g., ChatGPT)
Experience managing freelancers or junior team members and working cross- functionally
Independent, organized, and process-driven - able to take ownership and deliver without micromanagement
