Find Your Dream Email Job in India

Role Description

As a Customer Experience Agent, you will manage customer queries exclusively through email and chat - there is no voice component to this role. You will support e-commerce customers with their orders, accounts, and related concerns, working a night shift aligned to US business hours. This is a remote, work-from-home contract position.

What You'll Do

• Handle customer queries via email and live chat, delivering clear, accurate, and empathetic responses
• Assist customers with order status, tracking, returns, exchanges, refunds, and account-related issues
• Investigate and resolve complaints by identifying root causes and following through to resolution
• Maintain response quality and accuracy in line with client SLAs and tone-of-voice guidelines
• Log and document all interactions accurately in the internal support tool
• Manage a queue of emails and chats efficiently, prioritising appropriately during high-volume periods
• Stay current on client policies, product updates, and process changes to ensure accurate support
• Flag recurring issues or patterns to the team lead to help improve processes and reduce ticket volume.

Qualifications

• 1-3 years of experience in a customer service or customer-facing support role
• Excellent written English - clear, professional, grammatically accurate, and appropriately to

Job Description:

We are looking for candidates who have Minimum 1 year of experience in Email or Chat (customer support )within a financial services background/BFSI with Good English communication skills.

Requirements:.

• Qualification: Any Degree (UG & PG) can apply.
• 1 Year Mandatory Experience in Email or Chat or Non Voice Process (With proper offer, relieving and pay slips - Documents should be proper)
• 5 Days working / 2 Days Rotational Week Off
• Rotational shifts (Which will include night shift as well).
• Salary: Up to 5 LPA
• Job Location: Perungalathur, Shriram Gate Way. (Within Boundary Limits)
• 2-way Cab will be provided.
• Immediate Joiners Preferred ( Who can join with us within May, 2026).

Additional Details:

• Familiarity with FCA (Financial Conduct Authority) is added advantage.
• Experience in UK financial services will be an added advantage
• 7 Days Accomodation for Out Station candidates.

Work Location: Shriram Gate Way, Perungalathur/Chennai.

Interview Mode : Virtual Interview

Interested candidates give a Call or Text " Perungalathur" to below mentioned contact number

HR SUNDARI : 90438

Job Description:

We are looking for candidates who have Minimum 1 year of experience in Email or Chat (customer support ) with Good English communication skills.

Requirements:.

• Qualification: Any Degree (UG & PG) can apply.
• 1 Year Mandatory Experience in Email or Chat or Non Voice Process (With proper offer, relieving and pay slips - Documents should be proper)
• 5 Days working / 2 Days Rotational Week Off
• Rotational shifts (Which will include night shift as well).
• Salary: Up to 4 LPA
• Job Location : Ambit IT Park, Ambattur / Chennai . (Within Boundary Limits)
• 2-way Cab will be provided.
• Immediate Joiners Preferred ( Who can join with us within June, 2026).

Work Location: Ambit IT Park, Ambattur / Chennai.

Interview Mode : Walk-in Interview

Interested candidates give a Call or Text " Email Support" to below mentioned contact number

HR SUNDARI : 9043818863

Syncopated Marketing is a growing email and SMS marketing agency. We work with D2C ecommerce brands across the US, Canada, and Europe, primarily on Klaviyo and Omnisend.

We currently work with 20+ brands across a wide spread of categories: supplements, peptides, healthcare, perfumes, balms, clothing, art, and outdoor gear. Several of our clients do over USD 1M in annual revenue.

We're a 12-person in-office team in Bhopal today. We're looking for a senior email marketer to own a portfolio of client accounts end-to-end: strategy, flows, campaigns, creative direction, and reporting.

Location: Bhopal, MP (100% in-office)

Experience: 4+ years in email marketing, with hands-on Klaviyo experience and a proven track record working with D2C ecommerce brands

Ultrahuman is looking for a master journey builder who can transform raw engagement metrics into premium, high-converting lifecycle experiences across email, push, and in-app flows.

If you are a growth-minded marketer obsessed with using marketing to drive revenue impact, apply to this role and accept the challenge to own, scale, and revolutionize our multi-channel communication engine from day one.

Role: Senior Customer Lifecycle Marketing Manager

Location: Bengaluru (Hybrid)

About Ultrahuman

Ultrahuman is on a mission to help people understand and optimize their health through cutting-edge wearable technology and personalized insights. With products like the Ultrahuman Ring AIR, Blood Vision, and Ultrahuman Home, were redefining how people track and improve their health.

Were looking for a data-driven and creative Customer Lifecycle Marketing Manager (Email marketing) to build, optimize, and scale our lifecycle communication strategy—across email, push notifications, and in-app journeys—to engage, retain, and delight our users.

What You’ll Do

· Own the lifecycle marketing strategy: Build and optimize multi-channel communication flows (email, push, in-app messages) for acquisition, onboarding, retention, upsell, and reactivation.

· Design and automate user journeys: Map user behaviors and