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Location: In-office @ Hebbal, Bengaluru Employment Type: Full-Time Department: Clinical Operations Reports To: Manager, Virtual Medical Assistance Company: Lenity Health About Us: We are a mission-driven healthcare organization dedicated to cr...

Location: In-office @ Hebbal, Bengaluru Employment Type: Full-Time Department: Clinical Operations Reports To: Manager, Virtual Medical Assistance Company: Lenity Health About Us: We are a mission-driven healthcare organization dedicated to cr...

CT HR PADMA - 8608995522 (Whats App) Position: Medical Coder Job Description: Medical Coding is the process of conversion of text information related to healthcare services into numeric Diagnosis (Medical Problems) and Procedure (Treatments) Codes us...

CT HR PADMA - 8608995522 (Whats App) Position: Medical Coder Job Description: Medical Coding is the process of conversion of text information related to healthcare services into numeric Diagnosis (Medical Problems) and Procedure (Treatments) Codes us...

Location: BengaluruEmployment Type: Full-TimeDepartment: Clinical OperationsReports To: Manager, Virtual Medical AssistanceCompany: Lenity Health About Us: We are a mission-driven healthcare organization dedicated to creating exceptional experiences for all stakeholders across the U.S. healthcare ecosystem. Our goal is to deliver a superior, high-touch experience for both patients and providers through an integrated engagement and care coordination platform. As a venture-backed and rapidly emerging startup with roots in both the United States and India, Lenity Health brings together over 50 years of combined experience in U.S. healthcare across clinical operations, value-based care, and health technology. We operate at the intersection of healthcare, people, and technology - helping healthcare organizations redesign their workforce for the era of GenAI. By combining human expertise with intelligent automation, we enable physician practices and healthcare systems to improve efficiency, elevate care quality, and scale sustainably. Supported by prominent investors, we are building the future of healthcare operations with a focus on precision, empathy, and measurable impact. Responsibilities The Virtual Medical Assistant (VMA) will provide remote clinical and administrative support to physician practices and care teams across the United States. This role is designed for high-performing, detail-oriented professionals who thrive in structured, performance-driven environments and are committed to delivering excellence in healthcare operations. Manage electronic health record (EHR) documentation, including chart preparation, encounter updates, and data entry with high accuracyProvide medical scribing and transcription support (live or asynchronous)Process e-prescriptions under provider supervision and ensure timely documentationReview, organize, and flag laboratory results for provider actionSupport prior authorizations, referrals, and care coordination workflowsManage telephone encounters and patient communication tasks in alignment with practice protocolsAssist with Chronic Care Management (CCM) and preventive care outreach activitiesSupport quality gap closure initiatives and value-based care documentation requirementsMaintain strict adherence to HIPAA, data security, and patient confidentiality standardsMeet defined daily productivity benchmarks and turnaround time targetsMaintain individual productivity tracking sheets and ensure accurate reportingParticipate in ongoing quality audits and maintain consistent audit scores above established thresholdsFollow standardized operating procedures (SOPs) and continuously improve workflow efficiencyProactively identify bottlenecks, escalate issues, and recommend process improvementsDemonstrate accountability, ownership, and reliability in all assigned tasksCollaborate effectively with providers, care coordinators, and internal team members across time zones Preferred QualificationsBachelor's degree in Healthcare (BDS, BAMS, Medicine), Nursing or Life Sciences1-3 years of experience supporting U.S. healthcare practices (medical assistant, scribe, billing specialist, care coordinator, or similar role)Working knowledge of U.S. healthcare terminology, documentation standards, and workflowsExperience working with EHR systems such as eClinicalWorks, Athenahealth, Epic, or similar platformsStrong written and verbal English communication skillsStrong willingness to explore and adopt new technologiesHigh-speed internet connection and professional remote work environment