Find Your Dream Operations Job in India

We are looking for an experienced and commercially driven General Manager – Operations to lead the overall operations and business performance of our QSRs, restaurants, and dark kitchens .

The role will have end-to-end responsibility for operational excellence, revenue growth, cost optimisation, customer experience, people leadership, and profitability across the business.

The ideal candidate will be a strong hospitality operator with a proven track record of managing multi-unit operations and delivering sustainable revenue and EBITDA growth.

Key Responsibilities

1. Operations Leadership

• Oversee end-to-end operations across QSRs, restaurants, and dark kitchens .
• Ensure consistent execution of operational, service, food quality, and brand standards across all locations.
• Drive operational efficiency, productivity, and scalability across the business.
• Conduct regular outlet and kitchen reviews and ensure timely closure of operational gaps.
• Establish and monitor key operational KPIs across locations.

2. Financial Performance

• Drive revenue, gross margin, EBITDA, and overall profitability targets.
• Review outlet-wise financial performance and identify opportunities to improve revenue and margins.
• Monitor and control food costs, labour costs, rent, utilities, wastage, invento

About us:

Intuitive.AI is one of the fastest-growing (INC 5000, CRN) Cloud & SDx solution and services companies supporting enterprise customers on a global scale. Intuitive is an "Engineering Company" delivering measurable value and key business outcomes.

Intuitive Superpowers:

- DataOps & AI/ML

- Cloud Native, AppSecOps, DevSecOps

- Cloud Migration & Transformation

- Cloud FinOps

- Cybersecurity (App/Data/Infra) & GRC

- SDx & Digital Workspace

We are proud to partner with some of the world's leading enterprises and serve 200+ customers across different industry verticals. We have achieved many milestones along the way, including being recognized as a top-10 fast-growth 150 IT company in the Americas by CRN in 2022 and being named one of America's fastest-growing private companies by INC 5000 in 2022. That’s not all! Even CIO Review awarded us as the Most Promising Cloud Migration Company and Artificial Intelligence Solutions Provider in 2022.

About the job:

Title – Sales Operations Manager — CRM, Tools, Enablement & Finance Support

Start date: Immediate

Position Type: Full Time

Experience : 5–7 years | Education: Bachelor's required, MBA preferred

Location : India (Remote-flexible)

Department: Sal

• ms

Team & People Management

• Lead, mentor, and develop team managers, project leads, and offshore delivery teams
• Own workforce planning, resource allocation, and capacity management
• Drive performance improvement, employee engagement, and succession planning

Stakeholder & Client Management

• Act as the primary offshore operations contact for onshore stakeholders and leadership
• Lead governance meetings and present delivery performance, risks, and improvement plans
• Manage escalations end-to-end with timely resolution and clear communication

Quality, Governance & Continuous Improvement

• Build dashboards and reporting mechanisms to track delivery performance
• Drive process standardization, root-cause analysis, and corrective actions
• Identify automation opportunities to improve productivity
• Ensure compliance with organizational, security, and quality standards

Reporting

• Own daily, weekly, and monthly operational reporting on SLA adherence, delivery timelines, quality, utilization, and risks

Required Experience

• 12–16 years of overall experience in IT Operations, Delivery Management, Service Delivery, or Technology Delivery
• 6–8 years in a managerial or delivery leadership role, specifically managing offshore teams reporti

Role Summary

The AGM – Impact Projects will lead the operational execution of corporate-funded CSR programs focused on skill development, vocational training, employability, and livelihood generation. The role involves managing implementation partners, ensuring compliance with CSR and regulatory requirements, monitoring program performance, optimizing resources, and delivering measurable social impact.

Key Responsibilities

• Manage end-to-end implementation of CSR-funded skilling and employment projects.
• Coordinate with NGOs, training partners, employers, and corporate stakeholders.
• Ensure timely achievement of project targets, budgets, and quality standards.
• Monitor training, certification, placement, and retention outcomes.
• Drive compliance with CSR regulations, donor requirements, and audit processes.
• Track project performance through MIS, reporting, and impact measurement.
• Build employer partnerships to strengthen placement and livelihood opportunities.
• Lead and mentor project teams while ensuring effective stakeholder engagement.

Qualifications & Experience

• Graduate/Postgraduate in Management, Social Work, Development Studies, Public Policy, or related fields.
• 8–12 years of experience in program operations or project management within NGOs, CSR, skilling, or development secto

Role: Operations Executive

Department: Soft Services / Technical Services / Manpower Services Operations

Location: Mumbai / Navi Mumbai

Experience: 4–8 years in Facility Management / Manpower Operations

Role Summary

We are hiring a proactive and structured Operations Executive to manage end-to-end operational control across 8 to 15 client sites within an assigned cluster. This is a field-active, accountability-first role responsible for daily manpower deployment verification, attendance accuracy, issue resolution, client communication, payroll input validation, site audits, and MIS reporting. The ideal candidate is not a data-entry person – they are an analytical operations controller who verifies field data, drives closures, manages clients, and ensures that every site is running at full contracted strength with zero service gaps .

Key Responsibilities

• Verify daily attendance across all cluster sites; identify gaps, absenteeism, and replacement requirements.

• Coordinate manpower backfills and temporary replacements to maintain 100% deployment fulfillment.

• Review field site visit reports daily; conduct independent site visits for ground-level verification.

• Act as the primary client interface for operational issues, complaints, and manpower status updates.

• Validate payroll inputs, OT logs, rosters, and leave records before payroll cut-of

mmediate Joiners Preferred

Location - Chennai

Exp - 12+years

Job description :

Overview

The Director of Marketing Operations & Digital is a strategic and operational leader responsible for transforming Marketing into a disciplined, data-driven growth engine. Reporting directly to the CMO, this role will architect and scale the systems, processes, analytics, and digital experiences that power demand generation, revenue acceleration, and measurable enterprise value creation.

This leader will combine operational rigor with digital innovation, building the infrastructure that enables marketing and sales alignment, pipeline visibility, performance accountability, and modern buyer engagement.

Critically, this role will also lead the CBTS AI-first marketing transformation. As BCG research confirms, 96% of CMOs believe AI is driving end-to-end transformation of their function but only about a third have moved beyond the basics. This leader will put CBTS in that top tier: designing, deploying, and scaling AI agents and autonomous workflows that transform marketing from a cost center into a strategic growth engine. This is not a role for someone who uses AI tools. It's for someone who builds with them and who understands that the larger opportunity is not efficiency, it's growth.

AI-First Leadership & Marketing Agent Development

Role Overview

We are looking for a highly analytical and process-driven professional to lead our Finance

Operations for Flights and Hotels LOB. This is a highly cross-functional role sitting at the

intersection of Finance, Technology, Business and Product. The candidate will own the end-to-

end transaction lifecycle from booking to settlement across multiple payment gateways,

suppliers (hotels, airlines, GDS/aggregators), for our Flights and Hotels LOB. The ideal

candidate is someone who can scale a reconciliation engine, automate manual processes, close

books on time, and act as the custodian of financial data across the organisation

Key Responsibilities

● Own end-to-end reconciliation of transactions across payment gateways, banking

partners, suppliers/operators, OTAs, and internal systems.

● Ensure timely reconciliation of refunds, settlements, chargebacks, and payment gateway

costs.

● Identify, investigate, and resolve reconciliation discrepancies in collaboration with cross-

functional teams.

● Ensure unreconciled items are tracked and closed within a given TATand set up a

control mechanism and real time dashboard and MIS on recon health.

● Lead and mentor the reconciliation team, ensuring timely delivery and operational

excellence.

● Act as the primary point of contact for Finance, Product, Engineering, Bank