Find Your Dream Profession Job in India

KGS

Established in 2008, KPMG Global Services (KGS) India is a strategic global delivery organization

that works with over 50 KPMG firms to provide a progressive, scalable and customized approach to business requirements.

The KGS India journey has been one of consistent growth, with a current employee count of c.22,000, operating from eight locations in India - Bengaluru, Gurugram, Hyderabad, Mumbai, Kochi, Noida, Kolkata and Pune. KGS provides a range of Advisory, Tax and Audit support services to KPMG firms around the world, offering opportunity everywhere with us to make your mark.

Reflecting a sharp focus on our people, as part of KPMG in India, we are rated among the top 10 Best Companies in India for women and as Champions of Inclusion by Avtar and Seramount. We are also rated as a Gold Employer for our LGBTQ+ inclusive practices and policies by India Workplace Equality Index (IWEI). In addition, we have been ranked as the employer for women and best companies for policies on Diversity and Inclusion, by ASSOCHAM (The Associated Chambers of Commerce & Industry of India).

KGS has been recognized for the 'Most Impactful Women Empowerment Initiative (Corporate for the and Most Impactful Skill Development Programme Initiative of the year during the India Social Impact Awards 2024. We are also a LEED and ISO 14001:2015 (Environmental Management System (EMS committed to making a positive impact on people and the planet.

Role Responsibilities:

• Solution Architecture & Design Leadership for Engage to Staff (ETS)
• Lead the design and architecture of SAP Professional Services in Public Cloud to meet the business needs of a regulated, quality-focused service Industry.
• Architect process flows that leverage SAP Best Practices for discrete Professional services
• Provide specific guidance around variant configuration for customizable products and ensure smooth integration across various modules of Professional Service processes.
• Support decision-making for configuration vs. extensibility, always aiming for minimal deviation from standard.
• Identify deltas between standard SAP and business needs, recommending suitable process adaptations or extensibility options.
• Build strong relationships with business process owners and IT leadership by clearly articulating how the SAP Professional services on Public Cloud solution will support their goals.
• Present options and recommendations in fit-to-standard discussions to gain buy-in and reduce friction.
• Aligning closely with onshore functional consultants and technical leads to ensure continuity in solution delivery.
• Begin laying the groundwork for upcoming test cycles, data migration, and cutover planning by aligning on key milestones.
• Coach and mentor junior team members to strengthen internal SAP Professional services Public Cloud capability.

Technical Abilities:

• Revenue Recognition Expertise
• Strong understanding of revenue recognition principles in professional services.
• Ability to configure and validate revenue recognition rules aligned with project milestones and billing cycles.
• Project Creation and Processing
• Knowledge of end-to-end project lifecycle: creation, planning, execution, and closure.
• Familiarity with project structures (WBS elements, networks) and integration with financial processes.
• Cost Rates and Revenue Management
• Ability to define and maintain cost rates for resources and services.
• Understanding of revenue calculation methods and profitability analysis for projects.
• Staffing and Resource Planning
• Experience in resource management, staffing assignments, and capacity planning.
• Knowledge of tools and apps for workforce scheduling and utilization tracking.
• Billing Process and Adjustments
• Expertise in preparing billing documents, including Billing Document Requests (BDR), preliminary billing documents, and final invoices.
• Ability to handle billing adjustments such as write-offs, postponements, and credit/debit memos.
• Pricing and Condition Records
• Knowledge of pricing procedures, condition types, and maintenance of condition records.
• Ability to configure pricing logic for professional services scenarios.
• Output Determination and App Knowledge
• Understanding of output determination for invoices and related documents.
• Familiarity with various SAP Fiori apps or equivalent tools involved in project billing, revenue recognition, and resource management.

Requirements:

• Proven experience as an SAP S4 HANA Solution Architect with a focus on Public Cloud implementations and SAP Professional Services on Public cloud.
• Strong knowledge of SAP Public cloud end-to-end implementation processes, including knowledge of Professional services value chains like Opportunity Management, resource management, revenue and billing etc.
• Managed a team of onshore and offshore resources both from an individual engagement and overall practice perspective.
• Excellent communication skills, with the ability to work with both technical and non-technical stakeholders.
• Strong problem-solving and troubleshooting skills, with a keen ability to deliver solutions in a timely and effective manner.
• Ability to work in a fast-paced, client-facing environment.

Good to have Certifications

• Certification in SAP S/4HANA Public Cloud

Experience & Background

• B-Tech/BCA/MCA/MBA
• Have strong analytical and logical skills
• 5 to 12 years of experience

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

About Resolve:

Resolve is leading the shift to autonomous enterprise operations.

Our Agentic Automation and Orchestration Platform enables IT, HR, and Operations teams to resolve requests and incidents autonomously across hybrid environments.

By unifying Knowledge, Automation, and Assist agents, we eliminate repetitive tickets, reduce alert noise, and deliver touchless resolution at scale.

Enterprises use Resolve to cut ticket volume by up to 90%, accelerate MTTR from hours to minutes, and reduce ITSM spend by as much as 40%.

With 5,000+ prebuilt automations and deep integrations across the IT ecosystem, teams scale without adding headcount.

Resolve is proud to be named a Visionary in the 2025 Gartner Magic Quadrant for Service Orchestration and Automation Platforms.

About the Role:

As a Professional Services Consultant, your overall mission is to drive customer success through the successful delivery of product implementations. You will partner with customers to translate business requirements into practical solutions, guide deployment activities, and help deliver a strong employee experience through effective use of the Resolve platform.

The Professional Services Consultant role is responsible for the design, configuration, testing, and support of our solutions, including third party integrations and related implementation components. This role works closely with customers and internal teams to ensure solutions are delivered accurately, efficiently, and in alignment with project scope and best practices.

Responsibilities:

•Experience gathering requirements, supporting UAT, and driving implementation delivery

•Lead customers through the setup, configuration, and implementation of the platform with third party applications

•Configure REST based APIs

•Setup and implement SSO and related authentication components

•Contribute to improvements in implementation procedures, standards, and documentation

•Partner with customers and Customer Success teams to enhance the overall employee experience

•Partner with product and engineering teams by sharing implementation feedback and field discovered needs

•Conduct product demonstrations and support proof of concept delivery

Qualifications & Experience:

•Experience in customer facing roles across enterprise pre sales or delivery

•Hands on experience with enterprise ITSM platforms such as ServiceNow, Ivanti, Jira, and similar tools

•3 to 5 years of experience in a technical consulting or customer success role strongly preferred

•Ability to rapidly embrace and learn new AI/ML/NLP technologies

•ITSM or HR domain knowledge and familiarity with industry best practices

•Familiarity with agentic AI and its practical applications

•A solid foundational understanding of cloud applications, ITSM, ITIL, and CMDB concepts

•Experience in one or more scripting languages, including Python, Perl, Unix shell, or Windows shell

•Exceptional ability to communicate and foster positive business relationships

•Strong problem solving and critical thinking skills in customer delivery environments

•Ability to manage multiple projects while maintaining focus on solution quality and customer success

•Experience representing the brand effectively and reinforcing value through the customer experience

•Strong stakeholder management and cross functional collaboration skills

•Excellent project management skills with a strong focus on customer delivery

•Ability to document clearly and deliver effective customer facing communication and knowledge transfer

Eximietas Design... !

We are Hiring: Senior Design Verification Professionals.

Experience:

• 4 to 20+ Years

Locations:

• India:

Bengaluru, Hyderabad, Pune & Ahmedabad.

USA Eligibility:

USA: San Jose (Bay Area) / Austin

U.S. Permanent Residents (Green Card holders) only

Job Description:

# Lead SoC Design Verification efforts for complex projects, ensuring

successful execution of verification plans.

# Develop and implement comprehensive verification strategies, including

test plans, testbenches, and coverage analysis, for both high-speed and low-

speed peripherals (e.g., I2C, SPI, UART, GPIO, QSPI) as well as high-

speed protocols (e.g., PCIe, Ethernet, CXL, MIPI, DDR, HBM).

# Conduct Gate-level simulations and power-aware verification using tools

like Xprop and UPF.

# Collaborate closely with cross-functional teams, including architects,

designers, and pre/post-silicon verification teams, to ensure alignment

and seamless integration of verification efforts.

# Analyze and implement System Verilog assertions and functional

coverage (code, toggle, functional) to ensure thorough verification of design

functionality.

# Prov

Title: Senior Project Manager, Professional Services

Location: India, Remote

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

Invested Relationships

Fiscal Prudence

Candid Conversations

ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit .

As Senior Project Manager on the Egnyte Professional Services team, you would be responsible for planning and overseeing multiple customer projects to ensure that they are completed in a timely fashion and within budget and scope. You will plan and designa

We are looking for a dynamic and result-oriented HR & Marketing Professional to join our team and support our growing operations across India.

Key Responsibilities:

HR & Recruitment:

• Manage end-to-end recruitment process
• Identify manpower requirements across departments (Sales, Marketing, Design, Operations)
• Source, screen, and shortlist candidates
• Coordinate interviews and onboarding process
• Build a strong freelance and full-time workforce network

Marketing & Branding:

• Identify and plan marketing strategies for business growth
• Handle branding initiatives for company projects and services
• Manage digital promotion activities (social media, online platforms, ad campaigns)
• Coordinate with designers and content teams for promotional materials
• Support lead generation and business development activities

Candidate Requirements:

• Minimum 1 year of experience in HR recruitment and/or marketing
• Experience in  infrastructure projects, construction, branding, or digital promotion preferred
• Strong communication, writing and coordination skills
• Ability to work independently and take initiative.
• Knowledge of job portals, social media marketing, and branding strategies
• Salary Range:
• ₹2.4 LPA – ₹4.8 LPA (based on exper

Organization : Siemens Limited: Smart Infrastructure – SI EA O AIS THA

Mode of employment: Full time only

Functional Area: EHS.

What are my responsibilities?

• Support the Factory Management in maintaining an effective EHS Management System with processes for the effective planning, organization, control, monitoring, review , and maintenance of the preventive and corrective measures
• Ensure implementation of Siemens EHS KPIs reporting system ( EHS dashboards , incident investigations , Quentic, etc.) with focus on monitoring and continual improvement Implementation & monitoring of IMS (Integrated Management System) according to International Standards ( ISO 14001 , ISO 45001 and ISO 50001). Drive the EHS implementation
• Knowledge of 14489 Audit Standards
• Organize & conduct monthly Safety round & meeting with Factory manager .
• Selection, evaluation & performance monitoring of Contractors working in factories including a system of penalties & incentives .
• Identify training needs , plan and organize training programmes on EHS at different levels.
• Plan and conduct EHS assessment of the factory & take corrective actions promp

KGS

Established in 2008, KPMG Global Services (KGS) India is a strategic global delivery organization

that works with over 50 KPMG firms to provide a progressive, scalable and customized approach to business requirements.

The KGS India journey has been one of consistent growth, with a current employee count of c.22,000, operating from eight locations in India — Bengaluru, Gurugram, Hyderabad, Mumbai, Kochi, Noida, Kolkata and Pune. KGS provides a range of Advisory, Tax and Audit support services to KPMG firms around the world, offering opportunity everywhere with us to make your mark.

Reflecting a sharp focus on our people, as part of KPMG in India, we are rated among the top 10 Best Companies in India for women and as Champions of Inclusion by Avtar and Seramount. We are also rated as a Gold Employer for our LGBTQ+ inclusive practices and policies by India Workplace Equality Index (IWEI). In addition, we have been ranked as the #1 employer for women and best companies for policies on Diversity and Inclusion, by ASSOCHAM (The Associated Chambers of Commerce & Industry of India).

KGS has been recognized for the ‘Most Impactful Women Empowerment Initiative (Corporate for the and Most Impactful Skill Development Programme Initiative of the year during the India Social Impact Awards 2024. We are also a LEED and ISO 14001:2015 (Environmental Management System (EMS)) committed to making a positive impact on people and the pl

Hi All,

Greetings' from Eximietas Design ....!

We are Hiring Senior SOC Design Verification Engineer.

Experience: 4 to 20+ Years.

Locations:

• India: Bengaluru, Hyderabad, Pune & Ahmedabad.
• San Jose (Bay Area), USA
• Austin, USA
• Eligibility (USA): U.S. Permanent Residents (Green Card holders).

Job Description:

We are seeking an experienced and highly skilled Senior SOC Design Verification Engineer with a strong background in PCIE (Peripheral Component Interconnect Express) to join our team. As a key member of our team, you will play a pivotal role in ensuring the robustness and correctness of our cutting-edge System on Chip (SoC) designs. You will work on complex verification challenges, collaborate with cross-functional teams, and contribute to the delivery of high-quality, innovative semiconductor solutions.

Key Responsibilities:

• Develop and implement verification plans for complex SoC designs, with a focus on PCIE subsystems .
• Create and maintain advanced testbenches using SystemVerilog and UVM (Universal Verification Methodology) .
• Write and execute test cases to verify functional and performance requirements, particularly for PCIE protocols .
• Debug and resolve func

We’re Hiring – DFT Professional's | 4–20+ Years Experience

Greetings from Eximietas Design !

We are looking for experienced Design for Test (DFT) professionals to join our growing VLSI team. If you are passionate about advanced silicon testing and SoC design , this is a great opportunity to work on complex IP, Subsystem, and SoC level projects.

Locations:

• India:

Bengaluru, Hyderabad, Pune & Ahmedabad.

USA Eligibility:

• USA: San Jose (Bay Area) / Austin
• U.S. Permanent Residents (Green Card holders) only

Experience: 4 – 20+ Years

Company: Eximietas Design

Role Overview

You will be responsible for the end-to-end DFT flow , from RTL to final pattern delivery , across complex IP, subsystem, and SoC designs.

Core Responsibilities

• Own the complete DFT implementation flow from RTL to pattern sign-off
• Define and implement scan architectures including EDT and OCC
• Perform block-level ATPG , DRC analysis, and coverage optimization
<

We are looking for talented and dynamic architects (early career professional and interns) to join our studio , working on interesting projects in and around Delhi. You will have thorough experience in the role of an architect, working on projects from planning to completion. You will be a good communicator who is able to guide and work as part of an architectural team, directly interfacing with clients, contractors and vendors.

The role offers excellent opportunities for career progression and carries a high level of responsibility.

Experience & Skills you'll learn:

• Professional experience is not necessary but is a bonus
• Excellent design and presentation skills;
• Experience working on projects across all work stages
• Proven creative problem-solving skills
• Ability to prioritise and multitask in a fast-moving environment
• Working to budgets and deadlines
• Proactive, passionate and enthusiastic individuals with good attention to detail
• Revit (essential), Rhino, AutoCAD, Adobe Photoshop & Indesign & Office suites

Who can apply:

Students who are seeking internships

Architects who are fresh out of college

Revit knowledge is a must for applicants

Eximietas Hiring Senior Design Verification Engineers/Leads

Experience: 4 to 20+ Years.

Locations:

• India: Bengaluru, Hyderabad, Pune & Ahmedabad.
• San Jose (Bay Area), USA
• Austin, USA
• Eligibility (USA): U.S. Permanent Residents (Green Card holders).

Job Description:

• Lead SoC Design Verification efforts for complex projects, ensuring successful execution of verification plans.
• Develop and implement comprehensive verification strategies , including test plans, testbenches, and coverage analysis, for both high-speed and low-speed peripherals (e.g., I2C, SPI, UART, GPIO, QSPI) as well as high-speed protocols (e.g., PCIe, Ethernet, CXL, MIPI, DDR, HBM ).
• Conduct Gate-level simulations and power-aware verification using tools like Xprop and UPF .
• Collaborate closely with cross-functional teams, including architects, designers , and pre/post-silicon verification teams , to ensure alignment and seamless integration of verification efforts.
• Analyze and implement System Verilog assertions and functional coverage (code, toggle, functional) to ensure thorough verification of design functionality.
• Provide mentorship and technical guidance to

Position: Operations Specialist

Location: Mumbai, Marol

Salary: Up to 5.5 LPA

Roles & Responsibilities:

• Support end-to-end program execution including scheduling, tracking, reporting, and learner communication.
• Gather, document, and share detailed product requirements with relevant teams.
• Coordinate with internal teams, faculty, and external partners to meet timelines and ensure accurate content delivery.
• Design and manage training programs for new product features, updates, and launches.
• Plan and execute User Acceptance Testing (UAT), monitor performance insights, and recommend improvements.
• Act as the first point of contact for learners/stakeholders to resolve queries.
• Prepare weekly/status reports and maintain detailed project documentation.

Key Skills / Requirements:

• Strong coordination and communication skills.
• Experience in operations, program management, or training coordination.
• Comfortable working with cross-functional teams and external partners.
• Basic reporting, documentation, and process improvement skills.

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

#LI-Hybrid

Job Description

The main responsibilities of the role are as follows:

• Being able to analyse and benchmark customer’s data-set to drive insights for ongoing operations

• Experience on end user computing common issues and proper ways to solve it for enterprises

• Maintain healthy operations of customer’s Nexthink instance, in terms of product upgrades and healthy consoles

• Analyse customer needs, goals, strategic plans and constraints in order to advice the best possible use of Nexthink

• Provide actionable insights to customers and automation opportunities

• Be part of customer’s internal processes

• Support customers’ initiatives on Nexthink areas of operations

• Ability to build content based on customers’ requirements

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

About Turing:

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

Role overview:

We are looking for professionals across professional, technical, and business domains (5+ years experience) to create real-world, profession-based prompts and tasks. The role involves creating high quality prompts and documents to evaluate model responses on day-to-day work in professional services, technology, and business environments.

Key Responsibilities:

• Create realistic, first-person prompts based on actual job workflows
• Design tasks that reflect real-world professional and technical scenarios
• Select and use relevant public data/documents as input files
• Ensure prompts are clear, specific, and aligned to the occupation
• Review tasks for accuracy, completeness, and

WHO ARE WE?

Foresiet is a rapidly growing organization revolutionizing cybersecurity with cutting-edge solutions, including predictive dark web monitoring, digital risk protection, and generative AI-powered threat contextualization. We empower global organizations to navigate the ever-evolving cyber threat landscape with confidence.

Foresiet provide an AI-powered platform protecting the digital transformation journey of customers across the various sector. Foresiet provides an integrated platform with plug-and-play options to predict cyber-attacks that are not even detected by the Traditional approach. The solution include threat intelligence, External attack surface Management, Dark web Monitoring, Brand Protection and Takedown, Cyber security Rating, Third-party Assessment.

Key Milestones:

2025: Leader in Technology and Innovation

2024: Best Cybersecurity Solution Provider of the year award

2023: Technology Based startup of the year Award

2022: Innovative Cybersecurity of the year

2021: Most promising startup of the year

Role Summary:

We are seeking dynamic Cyber Security Sales Professionals to expand our footprint in India and international markets. The ideal candidate is a driven individual with a deep understanding of cybersecurity solutions and a passion for driving sales in this critical sector.

Foresiet

2 days ago