Find Your Dream Support Job in India

We are seeking a dynamic Technical / Business Analyst to join the Edrevel AI team - an AI-powered Learning Experience Platform (LXP) revolutionizing education, workforce development, and compliance training. The ideal candidate will bridge the gap between clients, technology, and business goals, helping define, design, and deliver AI-driven learning solutions that transform how organizations engage with learners.

This role requires creativity, analytical strength, and the ability to communicate Edrevel's value proposition in a compelling way to diverse stakeholders.

• Collaborate with clients, end users, and stakeholders to gather business requirements and translate them into clear product and technical specifications.
• Leverage Edrevel's AI and analytics capabilities (AI Course Creator, SkillsPro engine, and learning insights dashboards) to design tailored solutions for customers.
• Conduct discovery and solution workshops with clients to identify opportunities for innovation and digital transformation within their L&D or compliance ecosystems.
• Work closely with product, design, and engineering teams to ensure business objectives are aligned with platform capabilities.
• Develop client proposals, solution briefs, and presentations that demonstrate the impact of Edrevel's AI-powered features.
• Analyze platform usage data and generate insights to help clients maximize engagement, performance, and ROI.
• Serve as a trusted advisor to customers - understanding their needs, mapping them to Edrevel's modules, and presenting creative configurations.
• Contribute to continuous product improvement by identifying emerging client needs and proposing new AI-driven functionalities.

• Bachelor's degree in Business, Computer Science, Data Analytics, or a related field
• 3-6 years of experience as a Business Analyst, Product Consultant, or Customer Success Specialist in SaaS, EdTech, or AI-driven solutions.
• Strong verbal and written communications skills and the ability to build rapport with customers.
• Strong understanding of AI, data analytics, and digital learning technologies.
• Proven experience engaging with end users and executive stakeholders to gather feedback and deliver tailored business solutions.
• Exceptional presentation and storytelling skills - able to articulate complex AI features in clear, outcome-driven terms.
• Ability to think strategically and act tactically, crafting innovative solutions under tight timelines.
• Familiarity with tools like Jira, Figma, or similar analytics/visualization platforms is a plus.

• Opportunity to work at the forefront of AI-powered education and workforce development.
• Collaborative and innovative environment focused on impact and continuous learning.
• Competitive compensation, flexible work structure, and opportunities for growth in a rapidly expanding global market.

Role Summary

We are looking for a Cloud Support Engineer with strong GCP cloud expertise and backend debugging experience to support and troubleshoot infrastructure provisioning workflows. This role focuses on GCP IAM, security and access management, and analyzing Python-based provisioning and automation workflows used in UI-driven infrastructure platforms.

Key Responsibilities

• Support security and access management for cloud-based applications, infrastructure, and services, primarily on GCP

• Manage, configure, and maintain GCP IAM policies, roles, and permissions in line with security and compliance requirements

• Debug and analyze Python-based provisioning workflows and automation pipelines to identify issues and root causes

• Support and enhance automation of workflows to improve efficiency and reduce manual intervention

• Monitor system health and performance; identify, troubleshoot, and resolve availability or reliability issues

• Collaborate closely with frontend, backend, and cloud engineering teams to resolve technical problems

• Maintain documentation for support processes, IAM configurations, provisioning flows, and troubleshooting guides

• Participate in continuous improvement initiatives related to automation, security, and reliability

• Communicate effectively with stakeholders and work collaboratively across teams

Tech Stack

• Cloud: Google Cloud Platform (GCP)

• Security & IAM: GCP IAM, service accounts, roles and permissions

• Backend: Python (for debugging workflows and automation)

• APIs & Automation: REST APIs, provisioning workflows

• Databases: SQL (basic understanding)

• Tools: Monitoring and logging tools (Stackdriver / Cloud Logging)

Required Skills

• Strong hands-on experience with GCP, especially IAM and security concepts

• Experience supporting cloud infrastructure provisioning workflows

• Proficiency in Python for debugging backend workflows and automation scripts

• Solid understanding of cloud security, access control, and compliance best practices

• Experience troubleshooting distributed systems and automation pipelines

• Familiarity with REST APIs and backend services

• Good documentation and communication skills

• Ability to collaborate across engineering and

We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be

responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo

EDI.

Essential Functions

Design, develop, customize, integrate, test, implement, administer and support the complete

Cleo suite to meet the rapidly growing company need

Create, test, and maintain EDI maps

Troubleshoot data issues, mapping, and business processes

Identify, design, implement, and test EDI processes related to Cleo EDI

Coordinate with internal and external customers to meet requirements

Write or update program documentation, operations documentation, and user guides

Create test cases and assist EDI developers & business to thoroughly test new development

work including repeating the test cycle until all test results are satisfactory

Gather and document detailed requirements for business needs and collaborate with others

to determine moderately complex functional and/or solution designs

Demonstrate a detailed understanding and execution of the software development lifecycle

Identify interdependencies in programs

Identify more advanced test scenarios and adequately test customizations and

configurations

Demonstrate quality and effectiveness in work documentation and organization

Responsible for planning small/medium-sized projects or tasks

Make substantial contributions to determining the feasibility of goals/objectives

Provide reliable solutions to a variety of problems using sound problem-solving techniques

including the ability to find the root cause and corrective action for given problems

Demonstrate proficient use and knowledge of established standards and procedures

Consistently demonstrate quality and effectiveness in work documentation and organization

Understand change is important and adapt well

Professionally approach situations in which conflict is present

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

Company - OneUp Networks

Role - Windows Server Support Engineer

Salary - Upto 7 LPA

Shift 1 - North American, 10.30 PM to 8 AM (5 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (3 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Company Description

OneUp Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (IaaS), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Windows Server & Hosting Support Engineer to join our cloud hosting operations team. The ideal candidate will manage, support, and troubleshoot Windows-based environments used for QuickBooks (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting environment.

Key Responsibilities

Windows Server & Infrastructure

• Manage, maintain, and troubleshoot Windows Server (2016/2019/2022) environments.
• Configure and support Active Directory, DNS, DHCP, Group Policies, and user/session management.
• Administer and optimize Remote Desktop Services (RDS) multi-user environments.
• Perform server hardening, updates, and ongoing system performance monitoring.
• Manage file permissions, shares, profiles, and storage allocations.

Hosting Support (QB/TR/Application Hosting)

• Provide application hosting support for QuickBooks Desktop and Thomson Reuters software in a multi-tenant environment.
• Install, configure, update, and troubleshoot hosted applications.
• Handle user access issues, session problems, printing issues, mapping drives, and performance complaints.
• Coordinate with application vendors when needed for escalated issues.

Client Support

• Serve as a primary technical contact for hosting clients (L1/L2).
• Troubleshoot remote user connectivity issues including RDP/SSL/VPN.
• Provide timely and professional communication across email, tickets, and calls.
• Assist with user onboarding, environment setup, and migration tasks.

Cloud Hosting & Operations

• Monitor system health, uptime, CPU/RAM usage, and resource allocation.
• Assist in provisioning new servers, scaling resources, and maintaining high availability.
• Participate in backup verification, disaster recovery testing, and security compliance routines.
• Document environment changes, SOPs, and troubleshooting guides.

Benefits

• Remote First Job
• Learn from Industry best and grow your career in Cloud and Windows Server Environment
• Talk to US Business Owners and Managers and upskill your business acumen.
• Competitive salary commensurate with experience post internship.
• Work with latest tools and technologies related to Windows Server, VDI, Cybersecurity, Backups, Network/Server Monitoring.
• Flexible work environment with opportunities for professional development and growth.
• Laptop Support, Internet Reimbursements after initial Reimbursement period.

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

About Marriott:

Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality. Marriott International, Inc. is a leading American multinational company that operates a vast array of lodging brands, including hotels and residential properties. It consists of over 30 well-known brands and nearly 8,900 properties situated in 141 countries and territories.

Role Title : Production Support Engineer – Mobile (iOS)

Position Summary:

Reports to the Mobile Production Support Manager and operates as a key member of the Mobile Engineering team for Marriott Bonvoy apps. Responsible for ensuring the stability, performance, and reliability of iOS mobile applications in production. This hands-on role requires deep technical expertise in iOS development and strong problem-solving skills to diagnose and resolve complex issues across the mobile stack and integrated backend systems. Collaborates closely with mobile engineers, centralized support teams, and platform teams to investigate, troubleshoot, and resolve production issues. Responsibilities span monitoring, analysis, debugging, and implementing fixes to maintain a seamless experience for millions of users worldwide.

Job Responsibilities:

• TECHNICAL LEADERSHIP
• IT GOVERNANCE
• SERVICE PROVIDER MANAGEMENT
• MANAGEMENT COMPETENCIES

Skills and Experience:

Dear Candidates,

Greeting from LTIMindtree..

We are having urgent job opportunity for the below skill.

Experience: 3-10 Years

Location: All LTIM Location

Skill set: JDE SnD

Job Description:

Provide application support for JD Edwards Sales Distribution modules

Handle incident management problem resolution and change requests

Support core processes such as

Sales Order Management

Inventory Management

Shipping Delivery

Pricing and Discounts

Billing and Invoicing

Troubleshoot issues and ensure timely resolution within SLA

Perform configuration changes and minor enhancements in JDE

Collaborate with technical teams for customizations and integrations

Maintain documentation for all support activities

Conduct root cause analysis for recurring issues and propose preventive measures

Support integration points with Finance Procurement and Manufacturing modules

Participate in testing and deployment for fixes and enhancements

Oracle Certification would be big plus

Good communication and client handling skills

Ready to work in Shift and SLA based environment

Team player

Mandatory Skills : JDE SND

Interested candidates can revert with the updated resume on pooja.katalppa@ltimindt

About the company

Lexitas is a high growth company. The Company is built on a belief that having strong personal relationships with our clients, and providing reliable, accurate and professional services, is the driving force of our success.

Lexitas offers an array of services including local and national court reporting, medical record retrieval, process service, registered agent services and legal talent outsourcing. Our reach is truly national as well as international.

Lexitas is a MNC Company that has set up a subsidiary in Chennai, India – Lexitas India Pvt. Ltd. This Indian company will be the Lexitas Global Capability Center, helping build a world class IT development team, and over time serve as a Shared Services hub for several of the corporate functions.

For More Information -

This is a Full-Time Job located in Chennai, India.

Summary:

The Support Administrator provides support for the day-to-day management of the Lexitas IT user facing Infrastructure systems (workstations, printers, networks, servers, data storage, communications, and related areas). Works within IT Operations for support of user systems and applications in central administrative and officesupport activities for the entire company.Responsibility includes both on-prem and cloud Infrastructure. The Support Administrator is a member of the administrative support team and is responsible for training

Job Summary:

We’re looking for a Site Reliability Engineer (SRE)/ Application Support Engineer with 2-5 years of experience with strong technical and analytical skills to ensure the reliability, scalability, and performance of our core applications.

This role focuses on improving the stability and efficiency of distributed systems built on Java and microservices architecture , driving operational excellence through monitoring, automation, and incident management .

You’ll be part of the team that keeps our business-critical systems healthy — investigating production issues, implementing preventive measures, and collaborating with engineering teams to improve observability and resiliency.

Key Responsibilities:

Application Reliability & Performance

• Monitor and maintain the health, performance, and reliability of production applications.
• Define, measure, and track SLIs/SLOs for key services, driving improvements proactively.
• Identify performance bottlenecks, memory leaks, and slow transactions in Java-based microservices.
• Partner with development teams to design and deploy resilient, fault-tolerant systems.
• Mentor developers and operations engineers on observability and debugging techniques.

Incident Management & Troubleshooting

• Actively participa

Job Summary:

We’re looking for a Site Reliability Engineer (SRE)/ Application Support Engineer with 2-5 years of experience with strong technical and analytical skills to ensure the reliability, scalability, and performance of our core applications.

This role focuses on improving the stability and efficiency of distributed systems built on Java and microservices architecture , driving operational excellence through monitoring, automation, and incident management .

You’ll be part of the team that keeps our business-critical systems healthy — investigating production issues, implementing preventive measures, and collaborating with engineering teams to improve observability and resiliency.

Key Responsibilities:

Application Reliability & Performance

• Monitor and maintain the health, performance, and reliability of production applications.
• Define, measure, and track SLIs/SLOs for key services, driving improvements proactively.
• Identify performance bottlenecks, memory leaks, and slow transactions in Java-based microservices.
• Partner with development teams to design and deploy resilient, fault-tolerant systems.
• Mentor developers and operations engineers on observability and debugging techniques.

Incident Management & Troubleshooting

• Actively participa

Platform Delivery Support Engineer – CIAM / IAM

Experience Level

7-10 years

Role Overview

We are seeking a Platform Delivery Support Engineer with strong experience in Customer Identity and Access Management (CIAM) to support the installation, maintenance, and operational stability of enterprise identity platforms. This role will focus on cloud infrastructure, security compliance, and day-to-day platform support, ensuring secure and reliable identity services across the organization.

The ideal candidate is hands-on, security-focused, and comfortable working in cloud environments while collaborating with engineering, security, and operations teams.

Key Responsibilities

• Support the installation, configuration, and maintenance of CIAM / IAM platforms
• Manage and support identity infrastructure in AWS cloud environments
• Ensure compliance with security and regulatory standards such as PCI DSS and PKI DSS
• Support authentication, authorization, and single sign-on (SSO) services
• Manage incidents, service requests, and changes using ServiceNow
• Work within Change Management processes to ensure stable and compliant deployments
• Use JIRA to track work items, incidents, enhancements, and delivery tasks
• Monitor platform health and perform proactive trouble

Role Overview

Tekion Corp is seeking a highly proactive, smart, and detail-oriented Executive Assistant to support a Vice President in a fast-paced, high-growth environment. This role requires exceptional judgment, advanced calendar management skills, and the ability to anticipate needs before they arise. The ideal candidate is polished, sharp, and thrives in managing complexity with confidence and discretion.

Key Responsibilities

• Provide high-level administrative support to the Vice President, acting as a trusted partner and gatekeeper
• Own complex calendar management , including scheduling across multiple time zones, prioritizing conflicting requests, and proactively anticipating changes
• Manage meeting logistics end-to-end (agenda prep, materials, follow-ups, action items)
• Screen and prioritize emails, messages, and requests with sound judgment
• Coordinate domestic and international travel, including itineraries and expense management
• Liaise with internal teams, senior leaders, and external stakeholders with professionalism and clarity
• Prepare presentations, reports, and briefing materials as needed
• Handle sensitive and confidential information with the highest level of discretion
• Continuously look for ways to improve efficiency, organization, and executive effectiveness

Required Qualifications

• 3+ years of experience supportin

SAP Pre-Sales Operations Support Specialist_Contract to Hire or Subcon or Permanent_Greater Noida

Job Title: SAP Pre-Sales Operations Support Specialist

Job Type: Contract to Hire or Subcon or Permanent

Location: Greater Noida

Experience: 10+ years

Job Description:

Responsibilities:

- Assist the sales team with pre-sales technical knowledge and presentations.

- Understand customer requirements and provide sales support.

- Conduct product demonstrations, both online and face-to-face.

- Prepare and present product proposals and RFIs (Request for Information).

- Generate new sales opportunities by identifying potential clients and understanding their needs.

- Respond to technical and functional product queries during the sales process.

- Work closely with the sales team and other departments to ensure coordination and smooth execution of sales processes.

- Train the sales team on the technical aspects of the product or service.

- Stay up-to-date with product developments and updates.

- Participate in trade shows, conferences, and other marketing events to promote the company’s solutions.

Qualifications:

- Bachelor’s degree in Business, Marketing, Information Technology, or a related field.

- Proven experience in a pre-sales or sales support role.

- Strong

The ideal candidate will be responsible for performing accounting and administrative duties. You will support our business growth and accounting department by processing invoices, transactions, expenses as well as updating our accounting database. This position will give you the opportunity to grow your accounting knowledge and experience.

1. Customer Support Executive

Key Details:

• Salary: 32,000 CTC
• Location: Jaipur, Rajasthan
• Working Days: 5.5 Days (Rotational Shifts & Offs)
• Openings: 20 Positions

Candidate Requirements:

• Education: Undergraduate or Any Graduate.
• Experience: Minimum 6 months of BPO experience specifically within a Hospitality background (Mandatory).
• Skills: Excellent verbal and written communication skills are mandatory.
• Versant Level: Must clear C1 US Voice Versant .
• Preferred Background: Experience with brands like MakeMyTrip, Airbnb, or Hilton (TP process) is highly preferred.

Position: Support Engineer - Lead

Experience: 6 – 10 Years (Windows Admin, L1 & L2 Support)

Shift: Night Shift (Mandatory)

Location: Pune

Job Overview:

We are looking for an experienced Support Engineer - Lead with strong Windows Administration expertise, L1 & L2 support experience, and excellent client communication skills. The ideal candidate will be responsible for leading support operations, ensuring timely issue resolution, and maintaining seamless client communication.

Key Responsibilities:

• Perform advanced troubleshooting
• Manage and resolve L1 & L2 technical support issues
• Ensure timely incident resolution and system uptime
• Handle escalations and guide the team on technical challenges
• Communicate effectively with global clients, providing status updates and solutions
• Collaborate with internal teams to improve support processes
• Maintain documentation, SOPs, and reports

Requirements:

• 6-10 years of experience in Windows Administration and IT Support
• Strong background in L1 & L2 support operations
• Hands-on experience in tools like intercom to provide customer support will be plus
• Proven team lead experience ,

JOB DESCRIPTION

1. Responsible for strategizing and executing delivery plans for providing best-in-class IT Application support to improve the efficiency of business processes.
2. Overseeing the selection, deployment, operations and maintenance of enterprise grade business applications.
3. Review the business requirement of the user departments, apply technical feasibility basis dependency on the system, business benefits along with the product and the application team and come out with the best possible business solution within agreed timelines and at the best cost

KEY RESPONSIBILITIES OF THE ROLE

• Oversee the team members' allocation and mapping to respective user departments and corresponding applications.
• Decide on the allocation of the team members’ basis their experience and skill sets.
• Engage with the user department and application team for critical changes or business solutions to aid the team member in documenting the requirement.
• Create and circulate the escalation matrix of the team to the user department and application team to enable them to reach out at times of need and intervention
• Oversee that Line of Business Applications and Enterprise Applications (integration stack, others) support business goals and meet user requirements
• Oversee that applications' development, deployment and support align with business strategies, maximizing

About the Company :

Relay Human Cloud is a young & dynamic company that helps some of the top US-based companies to expand their team internationally. Relay is a truly global company having its operations in US, India, Honduras, and Mexico (We are also adding a few more countries soon). Our core focus is to enable companies to connect with the best international talent. Relay helps its clients in majorly following areas: Accounting & Finance, Administration, Operations, Space Planning, Leasing, Data Science, Data Search, Machine Learning and Artificial Intelligence etc. Relay India operates from Ahmedabad and Vadodara offices. The principals and founders of Relay Human Cloud have been focused on delivering high-quality operations in cutting-edge companies for their entire careers

Job Summary:

We are seeking an accomplished Accountant (Foreign Accounting Preferred) with at least a years of experience to join our team in Vadodara. In addition to maintaining the accounts payable and receivable, this person will also be responsible for carrying out related duties. The customers, vendors, and cross-functional teams will also need to be promptly communicated with and coordinated with.

Responsibilities :

• To close books of accounts
• Assist with processing of Accounts Payable
• Assist with preparation and follow up on Accounts Receivable
• Responsible for Journal Entry Pr

Serious about earning more and building an international career? We are hiring.

At Epiv Solution & Service LLP, we are expanding our US operations and hiring people who want real growth and opportunity.

🎧 Customer Support Executives

Freshers welcome. Experience is a plus.

📍 Vastrapur, Ahmedabad

🕗 US Shift | 8:00 PM to 5:00 AM

📅 5 days working

💰 Earn up to ₹30,000 + Incentives

• Attendance Bonus
• Referral Bonus

🌍 Exposure & Growth

• Live US campaigns
• Direct international market experience
• Stable long term processes
• Supportive environment with a clear path forward

What matters most here is simple.

Clear English, willingness to learn, and the attitude to show up and improve every day.

Why build your career with us

• Stable company with 4+ years serving international clients
• Structured process and compliant operations
• Coaching, not micromanagement
• A team that respects effort and performance
• Real opportunities to grow as we scale

Immediate joiners preferred.

📧 hr@epivsolution.com

📞 +91 96649 55363

If you are ready f

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Are you a passionate engineer who thrives on solving real-world engineering challenges ? Do you enjoy diving deep into complex systems, debugging intricate issues, and helping top-tier developers build secure, high-quality software?

This is not a traditional support role as our Technical Support Engineers are problem solvers, trusted advisors, and technical experts . You’ll work directly with some of the world’s best engineering teams, helping them resolve sophisticated issues in their development environments using your programming and systems knowledge.

What You’ll Do

As a Sr. Applications Engineer , you’ll be a key member of our Technical Support team, acting as a trusted advisor to our strategic customers. You’ll use your programming skills to analyze, debug, and resolve complex issues - not just answer tickets, Work closely

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Are you a passionate engineer who thrives on solving real-world engineering challenges ? Do you enjoy diving deep into complex systems, debugging intricate issues, and helping top-tier developers build secure, high-quality software?

This is not a traditional support role as our Technical Support Engineers are problem solvers, trusted advisors, and technical experts . You’ll work directly with some of the world’s best engineering teams, helping them resolve sophisticated issues in their development environments using your programming and systems knowledge.

What You’ll Do

As a Sr. Applications Engineer , you’ll be a key member of our Technical Support team, acting as a trusted advisor to our strategic customers. You’ll use your programming skills to analyze, debug, and resolve complex issues - not just answer tickets, Work closely

About the job

We at Accolade Electronics are on the lookout for a highly motivated and experienced Technical Support Engineer to join our Technical Support team.

Job Description

• The candidate is expected to have Excellent problem-solving, strong communication and interpersonal skills, high motivation, the ability to learn quickly, and must be a self-starter
• Excellent problem-solving and communication skills
• Ability to work both independently and collaboratively
• Ability to go to Empanelment testing at different state & work collaboratively with State Backends
• Ability to work with cross-functional teams to achieve the required
• Talk customers through a series of actions, either via phone, email, or chat, until they’ve solved a technical query & provide prompt and accurate feedback
• Basic knowledge of Telematics, CAN, Vehicle Wiring
• Technical knowledge as well as market study required on the Telematics in the Automobile field and Automotive applications
• Co-ordinate with customer QA Team & Sensorise for any Network SIM Validity activation-related issues
• Coordinate with Dealers and the customer Sales team for Vehicle availability Ignition status etc.
• Support to field team guide them & Monitoring Team Efficiency
• Ask customers (Internal & external) targeted questions to quickly understand t

Job Purpose:

dnata is world’s trusted aviation partner. Our award-winning aviation services are the cornerstone of airport, passenger, and travel operations across the world. As part of the Emirates Group, dnata is a leading global air and travel services provider. Established in 1959, we offer a wide range of quality and safe ground handling, cargo, travel, catering, and retail services in 35 countries across 6 continents, contributing to a memorable travel experience in the air and on the ground. If it’s part of the journey, it’s part of the portfolio.

As a Customer Service Agent , you will have the important role of being the voice of our major airline clients, providing our client’s valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.

Qualification:

• Freshers: Minimum of 12+ years of education in Travel, Tourism, Aviation, or a recognized Aviation certification course (preferred).
• Experienced candidates: Prior work experience specifically in Travel, Tourism, or Aviation companies is preferred.
• Language skills: Fluency in both spoken and written English.
• Interperson

About Wisdom AI

Wisdom AI is the generative AI data analyst for the enterprise. We help organizations turn their data warehouses into conversational interfaces. Our users expect high-precision answers from our AI, and our Technical Support team ensures that the infrastructure, data connections, and prompt logic supporting those answers are flawless.

The Role

As a Technical Support Engineer , you are the first responder for our most important customers. You won’t just be answering "how-to" questions; you will be debugging complex data schemas, investigating API integrations, and translating customer business logic into technical configurations.

You will live in Slack and Pylon , providing real-time, white-glove support that feels like an extension of the customer’s own team.

Key Responsibilities

• Slack-First Support: Manage real-time customer interactions via dedicated Slack channels using Pylon . You will be responsible for triaging issues, maintaining fast response times, and ensuring no "ping" goes unanswered.
• Technical Troubleshooting: Deep-dive into the Wisdom AI platform to resolve issues related to:
• Data Connectivity: Troubleshooting Snowflake/BigQuery permissions and connection strings.
• Advanced Data Modeling: Helping customers refine their "Context

🚀 Hiring: Floor Support Engineer

📍 Location: Hyderabad (Diva Branch)

We are looking for a proactive and technically strong Floor Support Engineer to manage and support end-user IT infrastructure at the client location. If you have hands-on experience in desktop support, infrastructure troubleshooting, and user coordination, we’d love to connect with you!

🔧 Key Responsibilities:

• Provide end-user support for IT infrastructure, applications, and network-related issues
• Ensure smooth functioning of IT systems at the client office
• Install, configure, and troubleshoot Microsoft O365 & Outlook
• Provide support for Microsoft Windows (Windows 10/11) and user-level application support
• OS installation and configuration (Windows 11)
• Diagnose and resolve hardware, software, and network connectivity issues
• Local & network printer installation and configuration
• Internet & LAN configuration and troubleshooting
• Perform software updates, patch installation, and troubleshooting
• Coordinate with OEMs/vendors to resolve system & software issues
• Manage and close tickets using ticketing tools within defined SLAs
• Assist in project planning by defining scope, objectives, timelines, and deliverables
• Act as a point of contact between project teams and stakeholders

Job Title: IT Support Specialist

Job Responsibilities:

• Monitor, maintain, and optimize computer systems, applications, and network environments to ensure high availability and performance.
• Proactively identify, prioritize, escalate, and resolve critical and high-impact support tickets.
• Perform advanced troubleshooting, root cause analysis, and implement permanent fixes.
• Coordinate with internal teams and vendors to resolve complex technical issues.
• Provide timely, high-quality technical support and guidance to end users.
• Document incidents, solutions, and standard operating procedures (SOPs) to improve team efficiency.
• Ensure adherence to IT support policies, SLAs, and best practices.
• Continuously update technical knowledge to stay aligned with evolving systems and tools.

Required Skills:

• Solid understanding of object-oriented programming concepts (preferably Python).
• Strong proficiency in Linux commands and SQL/NoSQL queries.
• Hands-on experience with Linux services and web servers (e.G., Nginx, Apache).
• Proven experience troubleshooting complex issues on Linux and Windows operating systems.
• Good working knowledge of Ubuntu OS administration.
• Strong analytical, communication, and customer-handling skills.
• Minimum 3+ years of hands-on experience with Microsoft Azu

Job Title: IT Support Specialist

Job Responsibilities:

• Monitor, maintain, and optimize computer systems, applications, and network environments to ensure high availability and performance.
• Proactively identify, prioritize, escalate, and resolve critical and high-impact support tickets.
• Perform advanced troubleshooting, root cause analysis, and implement permanent fixes.
• Coordinate with internal teams and vendors to resolve complex technical issues.
• Provide timely, high-quality technical support and guidance to end users.
• Document incidents, solutions, and standard operating procedures (SOPs) to improve team efficiency.
• Ensure adherence to IT support policies, SLAs, and best practices.
• Continuously update technical knowledge to stay aligned with evolving systems and tools.

Required Skills:

• Solid understanding of object-oriented programming concepts (preferably Python).
• Strong proficiency in Linux commands and SQL/NoSQL queries.
• Hands-on experience with Linux services and web servers (e.G., Nginx, Apache).
• Proven experience troubleshooting complex issues on Linux and Windows operating systems.
• Good working knowledge of Ubuntu OS administration.
• Strong analytical, communication, and customer-handling skills.
• Minimum 3+ years of hands-on experience with Microsoft Azu

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals.

As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and overall be their partner in success.

Location : Remote

What you will do

• Ensure consistent, high-quality customer support across email, chat, and voice channels by maintaining support standards and guidelines
• Act as an escalation point for complex customer issues and ensure timely resolution
• Monitor team performance, KPIs, SLAs, CSAT, and quality metrics
• Develop, document and improve support processes, workflows, and knowledge base.
• Collaborate with Product, Engineering, and other internal teams to resolve issues and share customer feedback
• Should be able to work as an IC to handle support tickets and calls

What are you like:

• 8 years of experience in customer support within a B2B SaaS company
• Excellent written and verbal English communication skills (mandatory)
• 3+ years of experience managing or leading a customer support team
• Hands-on experience handling customer support via emails, chats, and calls
• Strong

🚨 Urgent Hiring | Customer Support Executive – International Voice | Jaipur 🚨

Hi Everyone 👋

We are currently hiring Customer Support Executives for an International Voice Process for one of our reputed global clients.

📍 Location: Jaipur

💼 Role: Customer Support Executive – Voice

⏳ Experience: Minimum 6 months International BPO – Voice

🗣️ Skills: Good English Communication

🕒 Shift: Rotational / Night Shifts

⚡ Joining: Immediate Joiners Preferred

✅ Eligibility:

✔️ International Voice Experience Mandatory

✔️ Comfortable with Night Shifts

✔️ Graduate / Undergraduate Eligible

❌ Freshers Not Eligible

📩 Interested candidates, please share your updated CV at:

📧 himanshi.grover@pineqlab.com

📌 Referrals are most welcome 🙌

Kindly share this post in your network.

⚠️ Limited openings | Fast interviews | Quick onboarding

Job Title - IT Manager – Infrastructure, Operations & Client Solutions

Location - HSR Layout, Bangalore (Also need to be flexible for Center visits).

Work Mode: Onsite | 6 Days Working

Interview Mode - Face to Face only (Apply if you are in Bangalore and can attend the face-to-face interview).

About the Role:

We are looking for an experienced IT Manager to lead end-to-end IT infrastructure, operations, and client IT solutions across multiple coworking sites . This role is a blend of technical leadership, project execution, client support, and vendor management , ensuring high availability, security, and SLA-driven service delivery.

Key Responsibilities:

1. IT Infrastructure & Operations:

• Manage and maintain IT infrastructure across multiple coworking locations.
• Oversee LAN/WAN/Wi-Fi networks , servers, firewalls, switches, and routers.
• Manage CCTV systems, access control, biometric devices , and other facility IT systems.
• Ensure smooth functioning of end-user computing (laptops, desktops, printers).
• Monitor system performance, uptime, and availability across sites.
• Troubleshoot incidents and ensure quick resolution within defined SLAs .
• Manage backups, disaster recovery (DR), and business conti

Job Title: IT Support Specialist

Job Responsibilities:

• Monitor, maintain, and optimize computer systems, applications, and network environments to ensure high availability and performance.
• Proactively identify, prioritize, escalate, and resolve critical and high-impact support tickets.
• Perform advanced troubleshooting, root cause analysis, and implement permanent fixes.
• Coordinate with internal teams and vendors to resolve complex technical issues.
• Provide timely, high-quality technical support and guidance to end users.
• Document incidents, solutions, and standard operating procedures (SOPs) to improve team efficiency.
• Ensure adherence to IT support policies, SLAs, and best practices.
• Continuously update technical knowledge to stay aligned with evolving systems and tools.

Required Skills:

• Solid understanding of object-oriented programming concepts (preferably Python).
• Strong proficiency in Linux commands and SQL/NoSQL queries.
• Hands-on experience with Linux services and web servers (e.G., Nginx, Apache).
• Proven experience troubleshooting complex issues on Linux and Windows operating systems.
• Good working knowledge of Ubuntu OS administration.
• Strong analytical, communication, and customer-handling skills.
• Minimum 3+ years of hands-on experience with Microsoft Azu

About the function:

Results and Market Development (RMD) represent the circulation arm of the organisation. The RMD department also focuses on generating sales and increasing readership for BCCL publications. The function begins from mail room packing and dispatch right up to delivering the newspaper to the reader. It is responsible for enabling more and better audience aggregation and for driving newer revenue streams from reader engagement. This is done by reaching out to different segments and expanding the horizons onto new ventures.

Role Overview:

The incumbent will serve as a strategic support resource responsible for ensuring seamless administrative coordination, SAP IO and system management, insightful business analysis, and professional-grade presentations.

Key Responsibilities:

1. Business Support (20%)

• Calendar and meeting coordination, including agenda preparation, minutes, and follow-ups.
• Managing email correspondence, travel plans, and logistical arrangements.
• Handling confidential documents and executive-level coordination with internal and external stakeholders.
• Acting as a gatekeeper to streamline information flow.

2. SAP & IO Management (20%)

• Responsible for initiating and managing Internal Orders (IOs) in SAP in coordination with finance, procurement, and vendor management teams.
• Ensure ti

Channel Support Manager

• Manage day-to-day operations for channel partners over calls and emails, including account opening, modification, DRF settlement, banking, issue resolution, and escalations
• Act as the primary point of contact for channel partners, providing timely and effective communication on updates, changes, and support issues.
• Track and analyze key performance metrics related to channel operations; identify trends and areas for improvement.

About the function:

Results and Market Development (RMD) represent the circulation arm of the organisation. The RMD department also focuses on generating sales and increasing readership for BCCL publications. The function begins from mail room packing and dispatch right up to delivering the newspaper to the reader. It is responsible for enabling more and better audience aggregation and for driving newer revenue streams from reader engagement. This is done by reaching out to different segments and expanding the horizons onto new ventures.

Role Overview:

The incumbent will serve as a strategic support resource responsible for ensuring seamless administrative coordination, SAP IO and system management, insightful business analysis, and professional-grade presentations.

Key Responsibilities:

1. Business Support (20%)

• Calendar and meeting coordination, including agenda preparation, minutes, and follow-ups.
• Managing email correspondence, travel plans, and logistical arrangements.
• Handling confidential documents and executive-level coordination with internal and external stakeholders.
• Acting as a gatekeeper to streamline information flow.

2. SAP & IO Management (20%)

• Responsible for initiating and managing Internal Orders (IOs) in SAP in coordination with finance, procurement, and vendor management teams.
• Ensure ti

We currently have openings for Process Excellence & Customer Support Manager positions at our Thane location.

A.TREDS Limited (a group company of Axis Bank) is a national level online platform which facilitates financing of Receivables of Micro, Small and Medium Enterprises (MSME) from buyers through financiers. TREDS is in the business of opening accounts, uploading, accepting, discounting and settlement of Invoices and Bills of Exchange by way of Factoring and Reverse Factoring and provide such other services as permitted by the RBI from time-to-time.

Invoicemart is an online receivable discounting platform for facilitating the short-term financial transactions in a smooth and efficient manner among the financers, buyers and sellers.

To know more about the organization please visit our website

Position Overview:

We are seeking a strategic and tech-savvy professional to lead digital transformation and automation initiatives across onboarding, transaction, and settlement processes. The role involves identifying process improvement opportunities, implementing innovative solutions, and collaborating with cross-functional teams to enhance operational efficiency and customer experience.

The ideal candidate will have experience in leading transformation projects within the BFSI or fintech space, strong technical understanding of digital tools and platforms, and the abi

Job Role: L3 Technical Support

Shift Timings: 7:30 PM IST

Work Location: Hyderabad-Onsite

Job Description:

The Technical Support will be responsible for leading the team of Technical Support Analysts, providing high-quality support to our customers in USA, London and other locations globally, resolving their issues efficiently, and ensuring a positive customer experience. This role requires excellent leadership skills, communication skills, advanced problem-solving abilities, and a customer-centric approach.

Key Responsibilities:

- mentor a team of technical customer support analysts, providing guidance and support

- Handle escalated customer inquiries and issues, ensuring timely and effective resolution

- Analyze customer feedback and support metrics to identify areas for improvement

- Develop and implement customer support policies and procedures

- Collaborate with other departments to address customer needs and improve service delivery

- Maintain accurate records of customer interactions and issue resolutions in the CRM system

- Provide training and development opportunities for the technical customer support team

- Respond to escalated customer inquiries via phone, email, and chat in a timely and professional manner

- Diagnose and troubleshoot technical issues reported by customers

- Provide technical support and assistance to

Why this role exists

We organise reliable farm labour for horticulture (starting with Nashik’s grape belt). Farmers get timely, skilled crews; workers get dignified, transparent jobs. We need a Marathi-fluent support executive with hands-on agriculture exposure to be the trusted voice between farmers, mukkadams (labour supervisors) and our field teams.

What you’ll do

• Farmer & Labour Helpline (Marathi-first): Handle inbound/outbound calls and WhatsApp for grape operations like pruning, shot tying, thinning, dipping, etc.
• Booking orchestration: Convert validated requests into confirmed work orders; coordinate crew allocation with Field Ops; share reporting/SOPs.
• Issue triage: Escalate absenteeism, quality disputes, transport delays, or accommodation issues to District/Field Ops; close the loop fast.
• CRM hygiene: Log every interaction; tag crop, acreage, village/cluster, pruning/harvest window; maintain farmer and labour profiles.
• Farmer education: Explain packages of practices, task windows, and labour readiness in clear Marathi aligned to the local horticulture calendar.
• Season readiness: Run reminder cadences before pruning/harvest windows; nudge deposits and documentation.

Must-have (non-negotiable)

• Fluent Marathi


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