Find Your Dream Technical Support Job in India

About Cyware

Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs.

Your next opportunity starts here!

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About the Role

We are looking for a motivated and customer-focused Technical Support Engineer with 2 to 3 years of experience in providing technical assistance and troubleshooting. The ideal candidate will have strong problem-solving skills, hands-on experience with Linux systems, and a solid understanding of cyber security concepts. Knowledge of Python or scripting will be considered an advantage.

Key Responsibilities:

• Provide technical support to customers via email, chat, and remote sessions
• Diagnose, troubleshoot, and resolve product or environment-related issues within defined service level agreements
• Handle incident management, escalation cases, and perform root cause analysis
• Collaborate with engineering teams to reproduce a

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We’re Hiring at Movate (Formerly CSS Corp Pvt Ltd)! 🚀

Movate is pleased to invite you to our walk-in recruitment drive for the position of Service Desk Support Engineer/ Technical Support role at our Hyderabad office.

🏢 Walk-in Drive Details

📅 Date: 8th Nov 25

📍 Venue: Movate (Formerly CSS Corp Pvt Ltd)

SOHINI TECH PARK, Trendset Apartments, 1, Nanakramguda Rd,

Service desk Support Engineer | Job Description

Summary :

Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented.

Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to:

• Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios.
• Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both technical and non-technical stakeholders.
• Produce Clear Documentat

Making a difference and driving positive change is what we do every day at Rapid Circle. Our Cloud Pioneers help our clients in their digital transformation. Are you someone who goes for constant, positive change? Then this vacancy is for you!

As a Cloud Pioneer at Rapid Circle, you will work with our customers on different projects. For example, making impact in the healthcare sector, by making research data safely available. But also, awesome projects in the manufacturing or energy market make this job very challenging.

At Rapid Circle we are curious and are constantly improving our expertise to help customers find their way in a rapidly changing world. We share our knowledge and discover new ways to learn.

Rapid Circle is growing rapidly and are therefore looking for the right person for the role. You will be given lots of freedom to develop personally. We also have a lot of in-house knowledge (MVPs) within the Netherlands, Australia, and India. By working closely with your (international) colleagues, you can continue to challenge yourself and create your own growth path. Freedom, entrepreneurship, and development are key at Rapid Circle, so also in the role of a Power Platform Copilot Studio Technical Support.

About the Role

• We are building a dedicated support team for our innovative Copilot Studio platform, and we’re looking for technically proficient, self-driven Support Engi

Job Role: Lead Infrastructure implementation and support

Experience: 9 to 11 years of experience in the role of Software and Hardware Infrastructure implementation and support

Education: BE (IT/Computers), MCA

Work Location: Noida (work from office only)

Travel: Yes, required to onsite locations (PAN India + International)

Roles and Responsibilities

1. Identify Hardware and Software requirements related to Product Implementation.
2. Keep yourself updated with latest trends in Hardware and Software Infrastructure
3. Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture.
4. Design network security as per the requirement of customer.
5. Design and deploy Hardware, Software and Application monitoring tools.
6. Use automation for deployments and system upgrades.
7. Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs.
8. Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications.
9. Assist with knowledge-sharing initiatives as well as product release training and documentation.
10. Participate in design reviews of HLDs and LLDs with Customers.
11. Evaluation of new technology.
12. Creation of customer re

Responsibilities

• Troubleshoot and repair various types of printers, including laser and inkjet models, ensuring all devices operate at peak performance.
• Perform routine maintenance and preventive care on printers to extend their lifespan and enhance reliability.
• Provide technical support to customers via phone, email, or on-site visits, diagnosing issues and providing effective solutions.
• Document service requests and resolutions in our tracking system to maintain accurate records of repairs and customer interactions.
• Collaborate with team members to improve service processes and enhance customer satisfaction.
• Stay updated on the latest printing technologies and product developments to provide informed support to customers.

Required and Preferred Qualifications

Required:

• Experience in printer maintenance and repair.
• Strong understanding of printer technology, including common issues and troubleshooting techniques.
• Ability to work independently and manage time effectively in a remote environment.

Preferred:

• Certification in printer repair or related technical fields.
• Experience with networked printers and basic IT troubleshooting.
• Familiarity with various printer brands and models

Technical Skills and Relevant Technologies

• Proficiency in diagnosing mechanical and electronic

Job description

Company Secretary / SMSF Accountant / Tax Accountant- Client Legal Technical Support

Chandigarh Office

YOU MUST BE IN CHANDIGARH / MOHALI TO APPLY FOR THIS POSITION - 5 AM Start

We are a leading Online SMSF Trust Deed setup and Company Formation (Over 50 - 100 a day) platform.

We set up over 200 online legal documents every day for our 4,000 Australian customer base of Australian Accountants, lawyers and financial planners via our websites such as:

·

·

·

·

·

We are seeking a Company Secretary or an experienced SMSF Accountant or Australian Trained Accountant for Legal Technical Support for our Chandigarh Office where the member will be helping a portfolio of clients on their day to day needs. 

We are about to launch our new online software where all company changes documents will be created online, signed digitally and lodged with Australian Securities and Investment Commission (ASIC Govt. Body responsible) online. Many of clients have expressed an interest in us acting as their registered ASIC agent and lodging various company changes forms for them.

Main features of the job are:

1. Early morning start at 5.00 am IST to 2 PM IST (8 hours of work)

2. Office in Chandigarh - this is NOT a WFH opportunity.

3. Provi

Greetings from Movate technologies formerly known as CSS Corp!

Technical Voice Support Role @Ambattur Movate Ambit IT Park

Please find below Job Description for your reference Job

Title : Technical Voice Process.

• Work Location: Ambattur Chennai ( Ambit IT Park)
• Experience: Minimum 1 Year of Experience Into Technical Support.
• Education Qualification. Any bachelors degree.

Roles and Responsibilities:

1. Assisting US customers via voice calls.

2.Should be capable of handling multiple calls efficiently.

3.Should have hands-on experience in managing high call volumes simultaneously.

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills :

1.Excellent Communication Skills both in Verbal and written communication.

2.Should have basic technical knowledge on, Router, modem , Ip Address, and basics of troubleshooting steps.

Perks and Benefits:

• Both ways pick up and drop cab will be provided at the doorstep.
• If people are relocating from Outstation will get 15days of accommodation from the company side.
<

JD for Microsoft Teams:

Hyd/Banaglore/Pune

Required to work in majorly US shifts(6.30 pm to 6.30 am IST)

1) Must have Office 365 Knowledge.

2) Must have knowledge of Teams Administration.

3) Hands-On expertise with Microsoft Teams

4) Troubleshooting(L2 & L3) experience with Teams Sign in issues, Calling issues and licensing issues.

PSTN Calling , Direct routing , Call quality Dashboard

5) Must have knowledge about Active Directory

6) Optional knowledge about Skype for Business Hybrid.

7) Basic knowledge about SharePoint Online, Skype for Business and Teams will be of added advantage.

8) Basic knowledge about Skype for Business Server 2013 and 2016.

9) Knowledge about Server Roles.

10) Basic knowledge about Azure and Multi Factor Authentication.

11) Must have Good Verbal and written communications skills.

12) Must have very strong troubleshooting/Problem solving skills

Hi,

Good day !

Please find the below job description,

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Position : Engineer L1 - Customer Service Representative

Experience : 1 – 4 years

Job Location : Chennai

Job Responsibilities:

• Reviewing new orders for accuracy and completeness
• New order processing on a web-based system
• Customer enquiry clarifications
• Maintain service levels and high levels of accuracy
• Placing orders with our partners on a web-based order processing system

Knowledge/ Skill Requirement

An Enterprise Wi-Fi Support Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their Wi-Fi networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some skills that are important for an Enterprise Wi-Fi Support Engineer:

Wi-Fi Expertise: The engineer should have strong technical skills and knowledge of Wi-Fi networking systems. They should be familiar with the various standards, protocols, and technologies used in Wi-Fi networking, such as , , WPA3, roaming, captive portal and controller functionalities.

Network design and configuration: The engineer should be able to design and configure Enterprise W-Fi networks that meet the customer's business requirements and align with industry best practices. This may involve conducting site surveys, selecting appropriate equipment, and configuring wireless network equipment, such as access points, controllers, and routers

Security: The engineer should be knowledgeable in Wi-Fi security protocols and best practices. They should be able to configure and manage wireless security features such as authentication, encryption, and access control

Troubleshooting: The engineer should be able to troubleshoot network issues and identify problems with th

Full Time | 100% Work From Home | US Office Hours

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.

RESPONSIBILITIES:

• Provide technical support to internal and external users including customer service teams as well as clients and partners
• Communication and coordination of feedback and inputs to the development team, mostly based in India
• Assist QA lead with QA activities
• Troubleshooting technical issues with minimal support from the development team
• Speaking to internal and external customers to quickly get to the root of their problem
• Propose workarounds to customers when the fix will take time to be released
• Providing timely and accurate customer feedback
• Following up with clients to ensure the problem is resolved
• Supporting the roll-out of new applications
• Providing support in the form of procedural documentation
• Managing multiple cases at one time.
• Testing and evaluating new releases
• Propose new ideas and out-of-the-box solutions for a smooth operational process

REQUIREMENTS:

• Bachelor’s degree in computer science or information technology
• Work during the US hours (9 am to 6 pm central time)
• 3 to 5 Ye

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Hi,

Good day !

Please find the below job description,

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Position : Engineer L1

Experience : 1 – 4 years

Job Location : Chennai

Job Responsibilities:

• Reviewing new orders for accuracy and completeness
• New order processing on a web-based system
• Customer enquiry clarifications
• Maintain service levels and high levels of accuracy
• Placing orders with our partners on a web-based order processing system; Monitoring the status of these o

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

🚀 Walk-In Drive @ Infosys BPM Launch Your Career in Technical Support!

🗓️ Walk-In Dates: 14th & 15th November 2025

📍 Interview Location: Indore Job Locations : Pune, Bangalore

⏰ Time: 10:00 AM to 1:00 PM

🏢 Venue: Infosys Limited SEZ, Scheme No. 151 & 169B,

Village Bada Bangarda and Tigariya Badshah,

Super Corridor, Tehsil Hatod,

Indore, Madhya Pradesh – 453112.

🔔 Mode: 100% Work from Office (WFO)

🖥️ Service Desk Location: Bangalore & Pune Work Mode: Work from Office Shifts: 24x7 rotational (Including Night Shifts) Experience: 1-5 years of Experience (Minimum 1-5 years in IT Service Desk / Tech Support) Your Mission:

• Provide remote support for laptops, desktops, LAN issues, and applications.
• Troubleshoot across platforms Windows, Android, iOS.
• Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.
• Handle registry fixes, patch upgrades, virus/security troubleshooting.
• Collaborate on network issues including VPN, TCP/IP, and OSI models.

Your Toolkit:

• Intermediate knowledge of OS, browsers, and MS Office Suite.
• Experience in a busy ICT Se

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

We are currently hiring for the Technical Support Voice Process role at Ambattur (Ambit IT Park), Chennai location.

🔗 Interested? Reach out directly Or Send your updated resume to below contact

📞 Prithvi: 9444242401 (Call or WhatsApp)

📧 Email: prithiviraj.pudupatturamamurthy@movate.com

Job Title: Technical Support Voice Process:

Work Location: Ambit IT Park, Ambattur, Chennai 600058

Experience: Minimum 1 year in Technical Voice Support

Qualification: Any Bachelors Degree

Notice Period: 0 to 15 days

Roles and Responsibilities:

1.Assist US-based customers over voice calls

2.Handle multiple calls efficiently

3.Resolve technical issues related to networking and devices

4.Should be flexible to work in rotational night shifts

Required & Desired Skills:

1.Excellent communication skills (verbal & written)

2.Basic knowledge of: Routers / Modems, IP Address

3.Basic Troubleshooting techniques

4.Prior experience with handling US voice support calls

We look forward to seeing you join our growing team!

Best regards,

HR Team Movate Technologies

Job purpose:

Support the planning, implementation, and maintenance of the organization’s IT infrastructure, ensuring high availability, security, and efficiency of systems and networks.

Who you are:

• 6-10 years of experience as the senior technical member of IT team, ensuring smooth daily IT operations.
• BE/ B.Tech/ MCA/ Diploma in Computer Science, IT, or related field.
• Manage on-premises & cloud infra (VMware, AWS, Azure) including provisioning, patching, backup, and recovery.
• Administer and secure AD, firewalls, VPNs, endpoint protection, and email systems.
• Drive automation of IT tasks and process improvements.
• Work on operational activities: incident management, service requests, change management, asset inventory.
• Collaborate with DevOps team on 20% of tasks (automation, cloud infra integration, CI/CD support)
• Ensure compliance with ISO 27001, SOC2, and internal IT policies.
• Provide technical mentoring to junior IT engineers.
• Prepare IT documentation, SOPs, and audit reports.

What will excite us:

• Industry certifications preferred: AWS/Azure Associate/Professional, RHCE, CCNA/CCNP, ITIL.
• Infrastructure & Systems: Strong Linux & Windows administration, VMware/ESXi, Active Directory, patching.
• Networking: LAN/WAN, VPN, firewall

We are looking for enthusiastic Tech Support / Help Desk Engineers to join our team in Hyderabad .

📌 Open Positions

• Engineer : 1–5 years experience | 50 openings | CTC: 3 – 6.5 LPA

Service desk Support Engineer | Job Description

Summary :

Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability to identify and resolve tech problems, by following readily available instructions & should possess an ability to dive deep into KBs as well as SOPs and come up with solutions to the issue presented.

Candidates must demonstrate advanced proficiency in both verbal and written English, allowing them to:

• Handle Complexity: Express themselves fluently, spontaneously, and effectively in complex troubleshooting scenarios.
• Adapt Communication: Communicate clearly and persuasively, adapting language to be easily understood by both technical and non-technical stakeholders.
• Produce Clear Documentation: Write clear, well-structured emails, documentation, and case notes on complex technical subjects.

This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the abili

Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote)

Job Title: Oracle Technical Support – SCM

Duration : 6 Months (Contract)

Experience: 7+ Years

Location: Pan India

Mode of work: Remote

Job Description:

Must-Have Skills:

Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules.

Proficiency in SQL / PL/SQL, Oracle Forms, and Oracle Reports.

Experience handling inbound/outbound interfaces, data extraction, and data loading.

Expertise in troubleshooting and resolving production issues across Oracle EBS layers.

Capable of managing issue resolutions and handling custom enhancements independently.

Mandatory Requirement:

Candidates must be able to demonstrate 3-4 real production ticket resolutions in Order Management (OM) and Inventory (INV) modules during the interview.

Technical Stack:

Oracle EBS R12

Oracle Forms & Reports

SQL / PL/SQL

Oracle APEX (preferred)

Tech support experience in SCM modules for 4+ years minimum

Relevant Module Experience Required (Please Mention in Resume):

Order Management (OM)

I

About the Role :

We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You’ll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context.

Key Responsibilities :

• Provide L0 and L1 support for internal and external systems, tools, and platforms.
• Perform first-level debugging through logs, databases, and monitoring dashboards.
• Analyze system and application logs to identify root causes of issues.
• Automate repetitive support tasks using scripts (Bash, Python, Shell, PowerShell).
• Create and maintain support playbooks and runbooks.
• Handle ticket triaging and escalate to engineering or DevOps teams with proper diagnostics.
• Work closely with QA, Infra, and Product teams to validate fixes and assist in deployment support.
• Manage access requests, basic configuration changes, and environment validations.
• Proactively monitor alerts and take preventive actions before issues impact business.

Required Skills :

• 2–5 years in technical support, application support, or system operations roles.
• Strong hands-on knowledge of Linux/Unix and CLI tools.
• Experience with writing and maintaining

1. Job Purpose

The Support Analyst Level 3 provides expert-level support to all global operational Manhattan Active customers and associated add-on applications on a 24x365 basis, ensuring issues are proactively monitored, promptly identified, and efficiently resolved.

2. Key Accountabilities

• Proactively monitor system performance to ensure operational stability and high availability.
• Investigate, troubleshoot, and resolve complex third-line IT issues.
• Document issue resolutions clearly and comprehensively to ensure knowledge sharing and continuous improvement.
• Escalate critical incidents to management and coordinate closely with internal and external teams.
• Involve the vendors (Manhattan) support when required to resolve incidents.
• Support continuous improvement through feedback and identification of preventive measures.

3. Knowledge, Experience & Skills

• a. Education & Qualifications:
• Essential: Bachelor’s Degree in IT, Computer Science, Engineering, or related discipline.
• Desirable: ITIL Certification or similar IT service management certification.
• b. Experience:
• Essential: Minimum 3 years of experience providing third-level support in a 3PL organization.
• Essential: Proven experience with system monitoring, troubleshooting, and incident resolution.
• Essential

Experience required - 0 to 3 years

Job description

• Should have attended regular school/college with 10+2+3 as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates - 10+2+3 years as minimum qualification.
• Good understanding of computer systems, mobile devices and other tech products.
• Ability to diagnose and troubleshoot basic technical issues.
• Fresher or has a work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Ability to provide step-by-step technical help, both written and verbal.
• Experience with solving computer related problems.
• Experience working with company escalation policy.

Role: T echnical Support - Voice/ Blended

Client is: A Fortune 500 Global IT Services & Consulting Company

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Experience required - 0 to 3 years

Job description

• Should have attended regular school/college with 10+2+3 as minimum qualification (regular/fulltime course) in any stream of subject, Diploma graduates - 10+2+3 years as minimum qualification.
• Good understanding of computer systems, mobile devices and other tech products.
• Ability to diagnose and troubleshoot basic technical issues.
• Fresher or has a work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Ability to provide step-by-step technical help, both written and verbal.
• Experience with solving computer related problems.
• Experience working with company escalation policy.

Role: T echnical Support - Voice/ Blended

Client is: A Fortune 500 Global IT Services & Consulting Company

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

• Responsible for the customer support experience with Atlassian
• Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams
• Escalate issues in a timely manner according to Standard Operating Procedures
• Create new knowledge base articles to capture new learning’s for reuse throughout the organization.
• Participate in technical communications within the Technical Support team to share best practices and learn about new technologies
• Focus on an area of technical specialization and attend technical training.
• Ability to work a flexible schedule, including modified work weeks and providing on-call support during days off when required.

Competencies

• Customer Orientation
• Effective communication
• Adaptability
• Team and Collaborative Working
• Learning aptitude

Experience

• 3-5 y

Qualification & Experience

• Must have Bachelor's degree in Computer Science or related field (or equivalent degree and experience)

• 2+ years providing customer-facing technical support (Web based products or e-commerce preferred)

• Candidates with lesser experience will be considered for appropriate roles.

In order to be successful in this role, we need someone who has:

• Must have experience installing, implementing, or maintaining one (or more) of the following:

• LDAP/Active Directory
• SSO (e.g. SAML, SiteMinder)
• Email Infrastructure
• Web Services (consuming or providing) (SOAP, REST)
• Data Extraction Technologies (e.g. JDBC, ODBC)
• Network infrastructure

• Any bi-directional, automated integration between two systems

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with renewed thinking and best-of-breed business solutions.

Our solutions simplify and improve the customer and agent experience. Our complete suite of Contact Center and Workforce Engagement & Optimization solutions helps companies keep agents engaged while providing exceptional customer service experiences. Our flexible, highly scalable applications for interaction management, IVR/self-service, chatbots/AI, workforce optimization and more, are available on-premises or in any hosted, private or public cloud environment.

Make a Difference

Our people define who we are. The curious, driven, creative, fun individuals who are drawn to ALVARIA bring skills sets and cultural differences from around the world. They love innovation, challenges and empowering our customers to engage seamlessly and efficiently — every member of our team is dedicated to creating amazing customer contact experiences - for our customers and our customers’ customers. If you like de

Key Responsibilities:

• Provide Support: Offer day-to-day support to clients, troubleshooting issues related

to Microsoft Business Central ERP including modules like Sales, Purchasing,

Warehouse, Manufacturing and Finance and other application maintenance

• Issue Resolution: Resolve system errors, data discrepancies, and user inquiries

promptly and effectively. Track and document support issues and resolutions.

• System Maintenance: Perform routine system maintenance tasks such as applying

updates, patches, and ensuring smooth system performance.

• User Assistance: Assist users with navigating the system, answering questions, and

providing guidance on best practices.

• Root Cause Analysis: Investigate and resolve root causes of recurring issues and

suggest improvements.

• Collaboration: Work with internal technical teams or third-party vendors to resolve

more complex issues or implement system improvements.

• Testing & Debugging: Conduct basic system testing and help identify issues during

updates, upgrades, or integrations.

• User Training: Provide on-demand training to users on new features or processes and

ensure clients are using Business Central optimally.

• Documentation: Maintain detailed documentation of support cases, solutions, and

confi

Project Title:

NeoDx Point of Care Testing for the Detection of Mycobacterium tuberculosis and Multi-Drug Resistant Mutations in Pulmonary and Extra-Pulmonary Samples

Position Title:

Project Technical Support–III

Collaborative Project Partner

NeoDx Biotech Labs Pvt. Ltd.

Base Location:

The Oxford Medical College Hospital & Research Centre

No. of Positions:

1

Project Type:

Temporary & Project-based (Initially for 1 year, extendable up to 2 years or until completion of the project, whichever is earlier)

Primary Role:

To provide technical support for molecular diagnostic research activities, specifically involving Real-Time PCR–based assays for infectious disease studies. The role includes conducting laboratory experiments, managing clinical samples, ensuring biosafety compliance, and maintaining accurate documentation to support the successful execution of the project.

Key Responsibilities:

• Perform experimental work involving Real-Time PCR (qPCR) technology , including assay setup, data analysis, and interpretation.
• Handle and process clinical samples; prior experience with tuberculosis (TB) samples is an advantage.
• Work in compliance with BSL-2 laboratory safety standards , ensuring adherence to

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Walk In Details:

Walk in Date - 8th Nov 2025

Walk-in Time - 12.00 PM- 5:00 PM IST

Venue: TELUS DIGITAL, Tower-6, UG Floor, Candor Techspace, Sector 135, Noida, Uttar Pradesh, 201304

Role & Responsibilities

• Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
• Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
• Walks customers through common phone hardware and software configurations to maximize service functionality.
• Provides solutions and resolution resources for customer repair problems.
• Interfaces with customers over the phone providing status updates and ensuring service has been restored.
• Escalates appropriate technical issues to upper-level technical support when needed.

Preferred Candidate Profile

• Minimum 1 year of experience in International Technical Support (Voice)
• Excellent communication skills
• Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
• Should have experience working in International Telecom brand on voice process.
• Should be comfortable working in 24*7 Working Environment
• Graduation not required—
• Rotational shifts & Rotational wee

About Us:

At LXME, we’re building India’s first full-stack financial platform for women — designed to help

them save, invest, and manage money confidently. We’re on a mission to create real impact, and

we’re looking for passionate builders to join our tribe.

Job Description:

The Technical Support Specialist is responsible for providing technical support and troubleshooting issues reported by customers. This includes analyzing error logs, reviewing user journey data through integrations like User Experior and MoEngage, and checking system APIs and cron jobs to identify root causes of issues. The specialist will collaborate closely with the operations, customer servicing and engineering team to communicate findings and ensure timely resolution of technical problems. Additionally, this role involves creating and executing SQL queries to extract and analyze database entries, performing regular updates to data tables to maintain data integrity, and offering DevOps support by monitoring system stability and performance to ensure optimal operation.

Key Responsibilities:

● Diagnose and resolve customer-reported technical issues in a timely manner.

● Analyze error logs and use tools like User Experior and MoEngage to understand user behavior and journey where issue occurred.

● Review system APIs, cron jobs, and other backend processes to identify potential issues.

Job Overview:

We are seeking a highly motivated Technical Support Executive to join our team. The ideal candidate will possess strong communication skills, a problem-solving mindset, and a good understanding of APIs and integration concepts. You will be responsible for providing timely and effective support to clients, resolving technical issues, and ensuring seamless system performance in a fast-paced, global environment.

Key Responsibilities:

• Provide technical and functional support to clients via email, chat, or phone.

• Troubleshoot and resolve issues related to APIs, integrations, and system connectivity (GDS/NDC).

• Collaborate with internal teams to identify root causes and ensure timely resolution of customer issues.

• Utilize ticketing systems and CRMs (e.g., Zendesk, Jira, Freshdesk, Salesforce) for issue tracking and client communication.

• Analyze API requests/responses (REST, JSON, XML) and assist customers in understanding technical concepts.

• Maintain accurate documentation of issues, resolutions, and client feedback.

• Work collaboratively in a team-oriented environment to meet SLAs and enhance customer satisfaction.

• Support clients across different time zones, including flexible or rotational shifts as required.

Required Skills & Qualifications:

• Strong verbal and written communication skills in English.

• Previous experience in customer or technical

Hi,

Please find the Job Description and company profile below

Please be available for a technical discussion today. Will confirm the timings shortly.

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients’ critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world’s top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.

Designation : Engineer - (Network Technical Support - Helpdesk)

Job Location : Chennai

Shift : Night shift

Job Responsibilities:

• Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Network Devices.
• Ensur

User Support & Customer Service

· 3+ years of technical user support or customer success experience in enterprise software environments

· Demonstrated ability to explain complex technical concepts to non-technical audiences

· Strong customer service orientation with patience and empathy

· Experience triaging and resolving user issues across varying complexity levels

· Proven ability to remain calm and effective under pressure during high-volume support periods

· Excellent problem-solving skills identifying root causes and effective solutions

Preferred Qualifications

· Healthcare industry experience with understanding of healthcare data and workflows

· Collibra platform experience as an end user or administrator

· ITIL Foundation certification understanding IT service management

· Change management certification

· Experience with data governance programs and data stewardship

· Background in instructional design or formal training development

· Familiarity with HIPAA compliance and healthcare data sensitivity

· Experience with community management and building user communities