Find Your Dream Technical Support Job in India

We are seeking a dynamic Technical / Business Analyst to join the Edrevel AI team - an AI-powered Learning Experience Platform (LXP) revolutionizing education, workforce development, and compliance training. The ideal candidate will bridge the gap between clients, technology, and business goals, helping define, design, and deliver AI-driven learning solutions that transform how organizations engage with learners.

This role requires creativity, analytical strength, and the ability to communicate Edrevel's value proposition in a compelling way to diverse stakeholders.

• Collaborate with clients, end users, and stakeholders to gather business requirements and translate them into clear product and technical specifications.
• Leverage Edrevel's AI and analytics capabilities (AI Course Creator, SkillsPro engine, and learning insights dashboards) to design tailored solutions for customers.
• Conduct discovery and solution workshops with clients to identify opportunities for innovation and digital transformation within their L&D or compliance ecosystems.
• Work closely with product, design, and engineering teams to ensure business objectives are aligned with platform capabilities.
• Develop client proposals, solution briefs, and presentations that demonstrate the impact of Edrevel's AI-powered features.
• Analyze platform usage data and generate insights to help clients maximize engagement, performance, and ROI.
• Serve as a trusted advisor to customers - understanding their needs, mapping them to Edrevel's modules, and presenting creative configurations.
• Contribute to continuous product improvement by identifying emerging client needs and proposing new AI-driven functionalities.

• Bachelor's degree in Business, Computer Science, Data Analytics, or a related field
• 3-6 years of experience as a Business Analyst, Product Consultant, or Customer Success Specialist in SaaS, EdTech, or AI-driven solutions.
• Strong verbal and written communications skills and the ability to build rapport with customers.
• Strong understanding of AI, data analytics, and digital learning technologies.
• Proven experience engaging with end users and executive stakeholders to gather feedback and deliver tailored business solutions.
• Exceptional presentation and storytelling skills - able to articulate complex AI features in clear, outcome-driven terms.
• Ability to think strategically and act tactically, crafting innovative solutions under tight timelines.
• Familiarity with tools like Jira, Figma, or similar analytics/visualization platforms is a plus.

• Opportunity to work at the forefront of AI-powered education and workforce development.
• Collaborative and innovative environment focused on impact and continuous learning.
• Competitive compensation, flexible work structure, and opportunities for growth in a rapidly expanding global market.

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

Role: Technical Support Engineer (Team Lead role)

Location: Goregaon, Mumbai (WFO)

What you'll be Responsible for?

• Provide support to internal / external customers while adhering to the set SLA parameters.
• Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
• Perform initial troubleshooting, do analysis, test service flows to resolve customers concerns
• Collaborate / coordinate with backend teams in identifying / resolving customer issues.
• Capture and document all queries / concerns via the ticketing tool / email/ calls.
• Responding to customers via various communication channels and to provide timely revert / updates / notifications.
• Share periodic updates and feedbacks on regular basis.
• Maintain regular tracker(s) and publish reports to all stakeholders.
• Ensure 100% adherence to teams and organizational processes.
• Time Management
• Ticket management
• Customer response and engagement
• Cross-functional communication and coordination
• Compliance and SOP

What You'd have?

• Basic knowledge of Linux, MySQL, Oracle, Phoenix and Hive
• Analytical mindset to solve issues with focus on client/customer requirement with an ability to take independent decisions
• Proactive, self-motivated and should be a team player
• Flexible to work in 24x7 environment
• Ability to plan and organize

Why join us?

Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry.

Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.

Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.

Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

We are looking for a proactive and skilled technical support Engineer

Key Responsibilities

• Provide technical support for market products.
• Deliver training for distributors and installers on product usage.
• Report product faults, escalate major quality issues and work closely with HQ to improve product quality.
• Maintain technical documentation and daily work reports, following company policy.
• Handle customer inquiries, product fault diagnosis, product replacement/maintenance, systerm upgrades, and routine visit.

Qualifications

• Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
• Experience in electrical or photovoltaic (PV) industry) service is a plus.
• Strong problem-solving, analytical, and self-learning skills.
• Excellent communication, customer handling, and teamwork abilities.
• Proactive, responsible, goal-oriented, and able to work under pressure.
• Proficient in MS Office and technical documentation.

You can also email the following information directly to Position, Expected Salary, Earliest Start Date, and Base Location

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Are you a passionate engineer who thrives on solving real-world engineering challenges ? Do you enjoy diving deep into complex systems, debugging intricate issues, and helping top-tier developers build secure, high-quality software?

This is not a traditional support role as our Technical Support Engineers are problem solvers, trusted advisors, and technical experts . You’ll work directly with some of the world’s best engineering teams, helping them resolve sophisticated issues in their development environments using your programming and systems knowledge.

What You’ll Do

As a Sr. Applications Engineer , you’ll be a key member of our Technical Support team, acting as a trusted advisor to our strategic customers. You’ll use your programming skills to analyze, debug, and resolve complex issues - not just answer tickets, Work closely

About the job

We at Accolade Electronics are on the lookout for a highly motivated and experienced Technical Support Engineer to join our Technical Support team.

Job Description

• The candidate is expected to have Excellent problem-solving, strong communication and interpersonal skills, high motivation, the ability to learn quickly, and must be a self-starter
• Excellent problem-solving and communication skills
• Ability to work both independently and collaboratively
• Ability to go to Empanelment testing at different state & work collaboratively with State Backends
• Ability to work with cross-functional teams to achieve the required
• Talk customers through a series of actions, either via phone, email, or chat, until they’ve solved a technical query & provide prompt and accurate feedback
• Basic knowledge of Telematics, CAN, Vehicle Wiring
• Technical knowledge as well as market study required on the Telematics in the Automobile field and Automotive applications
• Co-ordinate with customer QA Team & Sensorise for any Network SIM Validity activation-related issues
• Coordinate with Dealers and the customer Sales team for Vehicle availability Ignition status etc.
• Support to field team guide them & Monitoring Team Efficiency
• Ask customers (Internal & external) targeted questions to quickly understand t

About Wisdom AI

Wisdom AI is the generative AI data analyst for the enterprise. We help organizations turn their data warehouses into conversational interfaces. Our users expect high-precision answers from our AI, and our Technical Support team ensures that the infrastructure, data connections, and prompt logic supporting those answers are flawless.

The Role

As a Technical Support Engineer , you are the first responder for our most important customers. You won’t just be answering "how-to" questions; you will be debugging complex data schemas, investigating API integrations, and translating customer business logic into technical configurations.

You will live in Slack and Pylon , providing real-time, white-glove support that feels like an extension of the customer’s own team.

Key Responsibilities

• Slack-First Support: Manage real-time customer interactions via dedicated Slack channels using Pylon . You will be responsible for triaging issues, maintaining fast response times, and ensuring no "ping" goes unanswered.
• Technical Troubleshooting: Deep-dive into the Wisdom AI platform to resolve issues related to:
• Data Connectivity: Troubleshooting Snowflake/BigQuery permissions and connection strings.
• Advanced Data Modeling: Helping customers refine their "Context

About Eqvista

Eqvista is an integrated Saas system that helps companies to manage private company equity by minimizing costs by automation, accounting, sharing and compliance tools built into the system. We also provide an array of valuation services for helping founders find their valuation for fundraising and ESOP issuance (409a)

Please visit: to learn more about our company.

For more open position, please visit:

We are looking for a highly-driven and motivated Technical Support to join our team. They will be mainly responsible to provide technical support for users and instructions for internal use on our software system. High performance and capacity candidates would have an opportunity to expand their role.

Job Responsibilities & Duties:

· Preparation of Support Articles on software features for client

· Preparation of Instruction Manual for internal use

· System design and internal/external support guides

· Assisting for preparation of details for developing new features

· Liaising with different teams concerning product development or project details.

· Handling ad hoc assignments as required

Job Requirements:

· Degree in Finance/Accounting / Management / Business Administration

· 1 year of software/product related SaaS experience (a Must)

· Analytical with great

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Application Support professional with a strong background in Java–Spring Boot environments, cloud technologies, and production incident management. The role involves supporting critical applications, diagnosing complex issues, and ensuring stable operations across distributed systems, monitoring platforms, and deployment pipeline

Job Description:

Job Title : Tech Support Engineer

Exp : 2+

Location : Chennai

Notice : Immediate to 15 days

CUSTOMER SERVICE REPRESENTATIVE SKILLS AND QUALIFICATIONS:

- Minimum of bachelor’s degree or Diploma or Equivalent Technical Qualification or Certification

- Customer Handling Skills (Exposure in handling International Customers)

- Excellent Communication Skills (Oral & Written)

- Intermediate Hardware, Software & Networking knowledge

- Strong Interpersonal Skills & Exposure to working across multi-cultural workforce

- Flexible to work in shifts (24/7) environment, Quick Learner

- Quality Focus, Problem Solving Skills, Market Knowledge

- Documentation Skills, Listening Skills, Email / Chat etiquettes

- Analyzing Information, Go in to the details, Logical Troubleshooting Skills, Multi-tasking

- Flexible to travel frequently Domestic / International

- Good to have - a valid passport

CUSTOMER SERVICE REPRESENTATIVE JOB DUTIES:

- Incident Management Ticketing Process – Taking Ownership of issues end to end and maintaining the confidentiality of the Customer Information and recording every bit of information on the CRM

- Resolve customers issues with respect to Product, Software, Hardware, Replacement or Enquiry

- Drill down and identify the root cause of the

Job Responsibilities:

1. Team Leadership & Supervision

• Lead, mentor, and manage the technical support team for surgical robotic systems across assigned countries.
• Allocate resources, set performance goals, and conduct regular evaluations to ensure high-quality service delivery.

2. System Installation & Configuration Management

• Oversee the end-to-end installation and configuration of robotic surgical systems in hospitals and surgical centres.
• Provide technical guidance to ensure optimal system performance and compliance with global standards.

3. Advanced Troubleshooting & Escalation Support

• Act as the highest level of escalation for complex technical issues, coordinating remote and on-site interventions.
• Collaborate with Clinical, Quality, and R&D teams to drive timely resolution and root cause analysis.

4. Preventive Maintenance Strategy

• Develop regional preventive maintenance schedules and ensure adherence to minimise system downtime.
• Monitor system performance data to proactively identify potential risks and improvement opportunities.

5. Training & Capability Building

• Design and deliver advanced technical training programs for internal engineers and healthcare professionals.
• Champion the creation and continu

Job Description:

Job Title : Tech Support Engineer

Exp : 2+

Location : Chennai

Notice : Immediate to 15 days

CUSTOMER SERVICE REPRESENTATIVE SKILLS AND QUALIFICATIONS:

- Minimum of bachelor’s degree or Diploma or Equivalent Technical Qualification or Certification

- Customer Handling Skills (Exposure in handling International Customers)

- Excellent Communication Skills (Oral & Written)

- Intermediate Hardware, Software & Networking knowledge

- Strong Interpersonal Skills & Exposure to working across multi-cultural workforce

- Flexible to work in shifts (24/7) environment, Quick Learner

- Quality Focus, Problem Solving Skills, Market Knowledge

- Documentation Skills, Listening Skills, Email / Chat etiquettes

- Analyzing Information, Go in to the details, Logical Troubleshooting Skills, Multi-tasking

- Flexible to travel frequently Domestic / International

- Good to have - a valid passport

CUSTOMER SERVICE REPRESENTATIVE JOB DUTIES:

- Incident Management Ticketing Process – Taking Ownership of issues end to end and maintaining the confidentiality of the Customer Information and recording every bit of information on the CRM

- Resolve customers issues with respect to Product, Software, Hardware, Replacement or Enquiry

- Drill down and identify the root cause of the

About CloudFulcrum:

CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction.

Position: Service Desk Analyst II

Job Description: The successful Service Desk Analyst is expected to possess a strong grasp and proven capability in resolving issues across various technologies. This includes proficiency with hardware (Apple/Windows), mobile devices, networks, and operating systems, as well as common internet and SaaS applications (browsers, Slack, Google Workspace, Office, Okta).. The ideal candidate will also have great attention to detail and will be comfortable working independently in a fast-paced environment.

Required Skills:

• 3+ years supporting internal or external customers in a Global IT Service Desk environment.
• 3+ years' experience supporting Mac and Windows devices
• 3+ years managing user and role-based access in a predominantly SaaS-based environment.
• Familiarity with or demonstrated experience in supporting video conferencing systems is desired.
• We are seeking a candidate who possesses an ITIL mindset and can contribute positively to the team's success.
• The ideal candidate should be proficient i

We’re looking for a Technical Support Engineer who can serve as the first line of defense for diagnosing, solving, and escalating technical issues faced by our customers. You’ll bridge the gap between our product and users, providing high-quality support, debugging technical problems, and ensuring a seamless user experience. You should be technically curious, customer-obsessed, and capable of solving problems across a broad tech stack.

Key Responsibilities -

● Provide timely and effective technical support via email, chat, and calls

● Troubleshoot issues related to APIs, integrations, performance, and access

● Reproduce customer issues and document bugs for escalation to engineering

● Write knowledge base articles, FAQs, and documentation to reduce incoming queries

● Collaborate with engineering and product teams to resolve recurring issues

● Monitor support dashboards and meet defined SLAs and CSAT goals

● Assist in onboarding and training users where required

● Identify patterns and provide feedback for continuous product improvement

Must-Have Skills -

● 1– 4 years of experience in technical/customer support or engineering roles

● Strong problem-solving and troubleshooting abilities

● Experience with support tools (e.G., Zendesk, Freshdesk, Intercom)

● Understanding of web technologies ( REST APIs, browsers)

● Comfortable

Title: Technical Support Live Chat Process.

• Work Location: Ambattur Chennai (Ambit IT Park)
• Experience: Minimum 1 Year of Experience Into Technical Live Chat Support.
• Education Qualification. Any bachelor’s degree.

Roles and Responsibilities:

1. Assisting the US customers through Via Live Chats.

2.Should be capable of handling multiple live chat.

3.Should be hands on Experience in handling multiple chats at the same time

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills :

1. Excellent Communication Skills both in Verbal and written Communication.

2.Should have basic technical knowledge on, Router, modem, Ip Address, and basics of troubleshooting steps.

Title: Technical Support Live Chat Process.

• Work Location: Ambattur Chennai (Ambit IT Park)
• Experience: Minimum 1 Year of Experience Into Technical Live Chat Support.
• Education Qualification. Any bachelor’s degree.

Roles and Responsibilities:

1. Assisting the US customers through Via Live Chats.

2.Should be capable of handling multiple live chat.

3.Should be hands on Experience in handling multiple chats at the same time

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills :

1. Excellent Communication Skills both in Verbal and written Communication.

2.Should have basic technical knowledge on, Router, modem, Ip Address, and basics of troubleshooting steps.

About Position:

Leads the Technical support team, ensures timely and effective resolution of client issues, manages performance metrics, and drives customer satisfaction and operational efficiency.

• Role: Technical Support Operations Manager
• Location: Pune
• Experience: 10+Years
• Job Type: Full Time Employment

What You'll Do:

• Work collaboratively with cross-functional teams to ensure an exceptional customer
• experience.
• Hire, on-board, coach and develop the best support engineers in the industry.
• Drive customer escalations to resolution by leading and engaging with customers
• directly.
• Manage the overall health of the case queue and phone coverage.
• Ability to identify and manage support metrics, reporting tools, tracking tools and
• infrastructure, to ensure all department activities are process driven.
• Be a part of the weekend coverage rotation to assist with high-priority and global
• outages. -

Expertise You'll Bring:

• BS Degree in a technical curriculum or equivalent.
• 6+ years experience successfully leading a customer support team.
• Proven track record of managing top talent and fostering their growth
• A record of creating a team environment with high employee retent

Be a part of a People’s Company and decide “What’s Your Next.”

Cavitak is a Value Added Technology Distribution Company with its Head Office in Ahmedabad, Gujarat , and a strong presence across PAN India . With operations across multiple verticals and Distribution as our core strength, we continue to grow by investing in people and technology.

We are looking for a hands-on Technical Support Engineer with s trong troubleshooting skills, good technical aptitude, and a positive attitude to support enterprise-level electronic security systems. This role involves system configuration, OEM/client coordination, and internal knowledge sharing.

Required Technical Skills

• Strong hands-on experience in testing, configuring, and troubleshooting electronic security systems .
• Practical exposure to Access Control & Time Attendance (Matrix, Suprema, Spectra, Spine HRMS or similar) .
• Experience with Video Surveillance on enterprise servers (Axis, Bosch, Palco) .
• Hands-on experience with VMS platforms such as Ecostem, Milestone, Genetec, or Honeywell .
• Working knowledge of Windows OS, Windows Server, VMS servers , and basic SQL (Matrix/Suprema preferred).
• Good understanding of system integration and networking fundamentals.

Experience & Cert

Greetings from Live Connections

Hiring for Freshers

Freshers with Excellent Com skills

Location- Pune/Bangalore

Education-Any Tech graduate

📅 Batch: 2023, 2024 & 2025 Pass outs

🚫 Strictly No No PG, No Experienced Candidates

Documents- PAN Card ,Provisional Certificate, Consolidated Marks Memo and Mark sheets.

Must to adhere and non-negotiables : :Talents should have graduation completion certificate and original mark sheets for onboarding.

• Excellent in communication
• Need to work on US/UK shift timings.
• Need to complete specific and dedicated training programs set by the client.
• 24*7, flexible shifts
• 100% WFO, no hybrid
• Full time 15 year education along with Degree certificate and Marksheets.

Job Title: Service Desk (L1) Support

🎓 Eligibility: B.E/B.Tech/BCA – Freshers (2023–2025) only with PDC, PAN & CMM

Shift Allowances + Performance Incentives

🖥️ Role: Provide L1 technical support via phone/email/chat; handle incidents & service requests; troubles

Job Responsibilities:

- Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices.

- Ensure resolution provided in the first interaction with the customer

- Acquiring knowledge about the newly released products and recent updates.

- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service

- Position and sell Premium support contracts to customers based on their support entitlement.

Responsibilities

1. Install and set up the equipment and systems.

2. Ensure proper configuration and functionality of equipment.

3. Perform routine maintenance and inspections of equipment to ensure optimal performance.

4. Participate in technical evaluations, use data to provide convincing reports, and possess strong skills in PPT presentations.

5. Troubleshoot and repair equipment, utilize personal knowledge and experience to resolve problems.

6. Write detailed reports of encountered problems, performed tests, and complete work.

7. Actively listen, understand and convey customer requirements, and implement any necessary corrective actions.

8. Provide feedback and collaborate with the internal team on quality and design-related issue.

9. Improve on customer support plans and build strong customer relationships.

10. Ensure customer satisfaction through exceptional service delivery.

Qualifications

1. Candidate must possess at least a Diploma / Advanced Diploma / Degree in Engineering (Mechatronic / Electromechanical, Electrical / Electronic, Industrial) or equivalent

2 3D AOI & AXI programming & analysing skills as added advantage

3. Well oral expression with self-driven motivation

4. Pleasant personality with the customer-oriented mindset

5. Fluent in English (spoken and written)

6. Good team player and multitasking capabilities <

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform. Headquartered in San Francisco, USA, our 500+ team members work remotely and in micro-offices throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA. Chargebee has raised over $230 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. And we’re on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model.

Overview

We are looking for a Product Support Specialist to join our team and play a pivotal role in delivering superior customer experience by solving complex problems and reducing customer touch points. This role requires hands-on experience with API integrations, fronted technologies like Javascript, exposure to SDLC, and Revenue Management, all of which are essential to enhancing customer satisfaction and the overall success of our Product offerings.

Responsibilities

• Offer advanced technical product support via various mediums to clients by developing in-d

Hi,

Please find the Job Description and company profile below

Please be available for a technical discussion today. Will confirm the timings shortly.

Hi,

Please find the Job Description and company profile below

Please be available for a technical discussion today. Will confirm the timings shortly.

Job Title: Technical Support Executive

Location:

Shift: Night Shift (PST Timings)

Experience:

Are you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking for you!

We are seeking a highly motivated Technical Support Executive with 2+ years of experience in

supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner.

Responsibilities

● Provide technical support to customers via tickets, email, and virtual meetings.

● Troubleshoot and resolve software-related issues in a timely manner.

● Log and track customer issues in a ticketing system.

● Ensure customer satisfaction by following up on open issues and keeping customers informed of

progress.

● Collaborate with development and QA teams to resolve customer issues.

● Continuously improve knowledge of the ERP software and stay current with industry developments.

Requirements

● 2+ years of experience in technical support for ERP software.

● Strong problem-solving skills.

● Excellent communication skills, both written and verbal.

● Ability to work in a fast-paced environment and handle multiple tasks simultane

Role Responsibilities

• Serving as the first point of contact for customers seeking technical assistance over the phone, support portal, or email
• Identifying and assessing customers’ needs
• Support for basic customer issues and requests related to IT systems and applications
• Escalate service requests that cannot be scheduled within agreed service levels
• Improve customer service, perception, and satisfaction

Qualifications/Skills

• Proven experience in IT support, Service Desk, Technical Support or Customer Support
• Good understanding of IT concepts and 1st level support experience for:
• M365( Outlook, Teams, OneDrive)
• End user Device Support : Laptop OS( MS Win11, MAC IoS) support, Networking, Client VPN(Zscaler), Iphone
• User management: ︈AD users & groups, MFA, Permissions and Access management, Azure and Intune relevant experience
• Application Support: SW installation and troubleshooting
• Excellent Communication Skills: You will be listening and speaking to people by phone, often in some state of distress. Your ability to listen, speak plainly, and communicate effectively will be necessary
• Problem-solving skills: Ability to diagnose and resolve basic technical issues. You will need to be able to prioritize the most important situations
• Customer-oriented and cool-tempered
• Ability to work in a

Job purpose:

Support the planning, implementation, and maintenance of the organization’s IT infrastructure, ensuring high availability, security, and efficiency of systems and networks.

Who you are:

• Provide L2/L3 technical support for end users (hardware, OS, applications, network basics).
• Manage Windows, Linux, and server troubleshooting.
• Handle user onboarding/offboarding, access management, and asset tracking.
• Coordinate with vendors for hardware, networking, and system issues.
• Monitor system health, backups, and security compliance.
• Support virtualization, basic cloud, and security tools where applicable.
• Maintain documentation and follow IT operational standards.

What will excite us:

• Industry certifications preferred: AWS/Azure Associate/Professional, RHCE, CCNA/CCNP, ITIL.
• Infrastructure & Systems: Strong Linux & Windows administration, VMware/ESXi, Active Directory, patching.
• Networking: LAN/WAN, VPN, firewalls (Sophos, Fortinet), load balancers.
• Cloud Platforms: Hands-on with AWS & Azure — provisioning, monitoring, backup/DR.
• Automation & Scripting: Python, Bash, or PowerShell for IT task automation.
• Security & Compliance: Exposure to ISO 27001:2022, SOC2, GDPR standards.
• Monitoring & Tools: Tick

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Provide technical support, troubleshooting, and issue resolution for Genesys Cloud CX platform, including routing, telephony, IVR, and integrations.

Monitor system performance, analyze logs, and resolve incidents within defined SLAs.

Collaborate with cross‑functional teams to implement configuration changes and optimize customer experience workflows.

Maintain documentation, perform root‑cause analysis, and recommend long‑term fixes.

Work closely with clients to ensure smooth operations, platform stability, and continuous service improvements.

Qualifications

• 6+ years' of technical support experience
• Customer service oriented
• Strong troubleshooting skills

Technical Skills:

• Working experience on ESXi (vSphere) & VM snapshots and clones or NUTANIX AHV
• Working knowledge on ESXi HA, storage motion, Dynamic Optimization or simimlar experience in Nutanix.
• Good Understanding on Cloud computing and Need to have VCP & MCSE or equivalent
• VmWare vSphere / Nutanix AHV administration expertise.
• Manage vCenter server and all its supporting infrastructure i.E. vCenter Database server, SSO & update manager server.
• Server Migration - Migrating from one OS to other flavor, Hardware Refresh -Move Windows OS from one HW to other HW, Virtualization P2V V2V Migration.
• Exp. in Veritas Backup solutions(DLO/Backup Exec/Netbackup) & Veeam Backup & Replication.
• Create / edit / modify backup policies according to the requirements of the organisation
• Exp in Tape rotation, tape management, tap libraries, windows, linux, unix.
• Monitor Backup infrastructure for Critical event errors and warnings as per the backup window specified.
• Execute approved maintenance activities including patching and configuration changes in backup infrastructure.
• Practical experience working in an any enterprise backup solutions.
• Eager to learn and apply new skills quickly

Role - Technical Operations Engineer

Experience - 2-4 yrs

Location - Bangalore

Key Responsibilities

● Execute and maintain SOPs for production operations, onboarding, and integration support.

● Handle incident response, troubleshoot system and data issues, and ensure timely resolution.

● Support partner configurations, API setups, and access management processes.

● Monitor systems proactively to identify and prevent outages or performance degradation.

● Collaborate with engineering to analyze root causes and build long-term automation solutions.

● Develop and maintain internal tools, scripts, and dashboards to improve operational efficiency.

● Ensure proper documentation, audit trails, and process compliance.

Must-Have Skills & Tools

Technical Foundations

● Strong hands-on experience with SQL (PostgreSQL/MySQL) for data queries and reconciliation.

● Good understanding of REST APIs, JSON, and using tools like Postman / Insomnia for testing and debugging.

● Proficiency in Linux command line, shell operations, and basic networking (DNS, IPs, routing).

Scripting & Automation

● Working knowledge of Python or Bash for automation and scripting small utilities.

● Experience in automating repetitive tasks such as data syncs, API triggers, and report generation.

Monitoring &

• Key Responsibilities :
• Experience in the automotive or equivalent industry
• Mechanical or electrical technician degree and Master Tech (or industry equivalent) certifications
• Technical expertise in vehicle repairability
• Previous experience as a service technician or field expert is an asset
• Experience as a Techline and areas related to customer satisfaction in the automotive industry
• OEM systems, diagnostic tools, and process knowledge. (OBD, CONSULT III+, DRV, Midtronics, Borescope, compress meter)
• Multicultural and cross-functional mindset
• Good written and oral English skills, including industry terminology, and fluent in at least one European language (B1 level)
• Strong interpersonal and communication skills
• Ability to work both independently & as part of a team
• Ability to communicate on all levels to dealers, RBUs, NSCs, Techline Engineers and management inside and outside the organization
• Language preferences : French/Italian/German/Spanish/Turkish/Dutch (Fluency - Read & Write)

Job Description:

We are seeking a skilled Technical Support Engineer to join our team. The ideal candidate

will possess technical troubleshooting abilities, excellent communication skills, and the

Capacity to work on a range of complex issues related to API and UI. You will be responsible for providing technical support to our customers, ensuring prompt and effective resolution of their queries and concerns.

• Diagnose and resolve technical issues in a timely and efficient manner.
• Troubleshoot and resolve issues related to APIs and UI for SMS, WhatsApp, RCS.
• Ensure a seamless onboarding experience to set new customers up for success.
• Collaborate with cross-functional teams to resolve customer issues and ensure smooth operations.
• Document issues and troubleshooting steps clearly and effectively.
• Maintain a high standard of written and verbal communication while interacting with customers.
• Interface directly with customers to gather detailed information on technical issues and provide regular updates.

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Application Support professional with a strong background in Java–Spring Boot environments, cloud technologies, and production incident management. The role involves supporting critical applications, diagnosing complex issues, and ensuring stable operations across distributed systems, monitoring platforms, and deployment pipeline

Job Responsibilities:

1. Team Leadership & Supervision

• Lead, mentor, and manage the technical support team for surgical robotic systems across assigned countries.
• Allocate resources, set performance goals, and conduct regular evaluations to ensure high-quality service delivery.

2. System Installation & Configuration Management

• Oversee the end-to-end installation and configuration of robotic surgical systems in hospitals and surgical centres.
• Provide technical guidance to ensure optimal system performance and compliance with global standards.

3. Advanced Troubleshooting & Escalation Support

• Act as the highest level of escalation for complex technical issues, coordinating remote and on-site interventions.
• Collaborate with Clinical, Quality, and R&D teams to drive timely resolution and root cause analysis.

4. Preventive Maintenance Strategy

• Develop regional preventive maintenance schedules and ensure adherence to minimise system downtime.
• Monitor system performance data to proactively identify potential risks and improvement opportunities.

5. Training & Capability Building

• Design and deliver advanced technical training programs for internal engineers and healthcare professionals.
• Champion the creation and continu

We are seeking a skilled Flexera Support Engineer to manage, support, and optimize the organization’s Software Asset Management (SAM) and IT Asset Management (ITAM) environment using Flexera solutions. The role involves system administration, troubleshooting, integration, reporting, and ensuring license compliance across the enterprise.

Key Responsibilities:

• Provide day-to-day support and administration of Flexera tools (e.G., FlexNet Manager Suite, Flexera One, FNMS, App Portal, Snow Platforms).
• Monitor system performance, troubleshoot issues, and resolve incidents within defined SLAs.
• Perform regular data validation, cleansing, and reconciliation of inventory and license data.
• Configure and maintain business adapters, inventory agents, and integrations with systems such as SCCM, Intune, ServiceNow, and Active Directory.
• Maintain system documentation, processes, and knowledge base articles.
• Participate in upgrades, patches, testing, and implementation of new Flexera/Snow features.

Required Skills & Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 3–5+ years of experience in Software Asset Management (SAM) or IT Asset Management (ITAM).
• Hands-on experience with Flexera/Snow tools (FlexNet Manager, Flexera One, Snow SLM, SI etc.).
• Basic understanding of software licensing models (

We are seeking a skilled Flexera Support Engineer to manage, support, and optimize the organization’s Software Asset Management (SAM) and IT Asset Management (ITAM) environment using Flexera solutions. The role involves system administration, troubleshooting, integration, reporting, and ensuring license compliance across the enterprise.

Key Responsibilities:

• Provide day-to-day support and administration of Flexera tools (e.G., FlexNet Manager Suite, Flexera One, FNMS, App Portal, Snow Platforms).
• Monitor system performance, troubleshoot issues, and resolve incidents within defined SLAs.
• Perform regular data validation, cleansing, and reconciliation of inventory and license data.
• Configure and maintain business adapters, inventory agents, and integrations with systems such as SCCM, Intune, ServiceNow, and Active Directory.
• Maintain system documentation, processes, and knowledge base articles.
• Participate in upgrades, patches, testing, and implementation of new Flexera/Snow features.

Required Skills & Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 3–5+ years of experience in Software Asset Management (SAM) or IT Asset Management (ITAM).
• Hands-on experience with Flexera/Snow tools (FlexNet Manager, Flexera One, Snow SLM, SI etc.).
• Basic understanding of software licensing models (

Location: Near Western Express Highway Metro Station, Andheri East, Mumbai 400099, Maharashtra

Employment Type: Full-time

Work Experience : 2–5 years (Flexible depending on skills)

Salary : Negotiable

Work Mode : Work from Office

Joining : Immediate (Preferred)

About the Role

We are seeking a skilled AutoCAD Designer to join our technical support team. In this role, you will support our customers who have purchased CAD software from us, ensuring they get the maximum value from their investment. You will act as the first point of contact for troubleshooting, training, and providing expert guidance on CAD usage, installation, and updates.

Key Responsibilities

• Provide technical support to customers using our CAD software via phone, email, chat, and remote assistance.
• Assist clients with installation, activation, licensing, and upgrade of CAD software.
• Troubleshoot software errors, compatibility issues, and performance problems .
• Guide customers on AutoCAD design best practices , commands, and workflows to improve their productivity.
• Conduct online or onsite training sessions for customers as needed.
• Maintain accurate records of customer queries, issues, and resolutions in the support system.
• Escalate complex issues to

We’re looking for a Technical Support Engineer who can serve as the first line of defense for diagnosing, solving, and escalating technical issues faced by our customers. You’ll bridge the gap between our product and users, providing high-quality support, debugging technical problems, and ensuring a seamless user experience. You should be technically curious, customer-obsessed, and capable of solving problems across a broad tech stack.

Key Responsibilities -

● Provide timely and effective technical support via email, chat, and calls

● Troubleshoot issues related to APIs, integrations, performance, and access

● Reproduce customer issues and document bugs for escalation to engineering

● Write knowledge base articles, FAQs, and documentation to reduce incoming queries

● Collaborate with engineering and product teams to resolve recurring issues

● Monitor support dashboards and meet defined SLAs and CSAT goals

● Assist in onboarding and training users where required

● Identify patterns and provide feedback for continuous product improvement

Must-Have Skills -

● 1– 4 years of experience in technical/customer support or engineering roles

● Strong problem-solving and troubleshooting abilities

● Experience with support tools (e.G., Zendesk, Freshdesk, Intercom)

● Understanding of web technologies ( REST APIs, browsers)

● Comfortable

Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote)

Job Title: Oracle Technical Support – Sales & Distribution

Duration : 6 Months (Contract)

Experience: 7+ Years

Location: Pan India

Mode of work: Remote

Job Description:

Must-Have Skills:

Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and Manufacturing domains.

Hands-on experience with SQL / PL/SQL, Oracle Forms, and Oracle Reports.

Proficient in managing inbound/outbound interfaces, data extraction, and data load processes.

Ability to troubleshoot production issues across various Oracle EBS layers and implement effective resolutions.

Independently managed issue resolutions and customization enhancements in live Oracle EBS business flows.

Mandatory Skills:

Oracle EBS Technical Support (R12)

Oracle Forms & Reports

PL/SQL Development

Strong understanding of Sales & Distribution modules

Relevant Module Experience (Please Include in Resume):

Order Management (OM)

Advanced Pricing

Shipping Execution

Inventory (INV)

Accounts Receivable (AR)

Trading Community Architecture (TCA)

Executive / AM – Branch Technical Support (Drives & Automation)

About the Role

We are seeking enthusiastic and driven candidates to join our Technical sales team. You will be responsible for handling Drives & Automation product Application development/outdoor repair/Service/commissioning/installation activities and working within our sales departments. The role requires a proactive approach to building relationships and providing reliable solutions directly to our customers.

Role Location: Sriperumbudur

Responsibilities

• Service visit to customer site for commissioning of inverters.
• Visiting customer site to identify new applications and potential for solutions business.
• On line (Thro. Telephonic conversation) service support to customers / branch engineers on service / Commissioning of electronics.
• Onsite service of SEW’s electronics products and resolving the complete problem in time.
• Preparing SRF for service issues and co-ordination with plant service engg for the units coming to plant for further service. Ensure to complete the service process on time.
• Maintaining Service documentation for all Service conducted.
• First line of contact for Germany on information related to application & technical support of electronics products – (Jointly Manager D&A).
• Application engineering – Developing ne

About the Role: Responsible for providing technical support (troubleshoot, online testing, problem solutions) to clients / customers.

What you'll be responsible for?

• Provide support to internal / external customers while adhering to the set SLA parameters.
• Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
• Perform initial troubleshooting, do analysis, test service flows to resolve customer’s concerns
• Collaborate / coordinate with backend teams in identifying / resolving customer issues.
• Capture and document all queries / concerns via the ticketing tool / email/ calls.
• Responding to customers via various communication channels and to provide timely revert / updates / notifications.
• Share periodic updates and feedbacks on regular basis.
• Maintain regular tracker(s) and publish reports to all stakeholders.
• Ensure 100% adherence to team’s and organizational processes.
• Time Management
• Ticket management
• Customer response and engagement
• Cross-functional communication and coordination
• Compliance and SOPs

What you'd have?

• 2 to 5 years of experience, preferably in Telecom Domain
• Excellent communication (written & verbal) and interpersonal skills
• Basic knowledge of Linux, MySql, Oracle, Phoenix and

Title: Technical Support Live Chat Process.

• Work Location: Ambattur Chennai (Ambit IT Park)
• Experience: Minimum 1 Year of Experience Into Technical Live Chat Support.
• Education Qualification. Any bachelor’s degree.

Roles and Responsibilities:

1. Assisting the US customers through Via Live Chats.

2.Should be capable of handling multiple live chat.

3.Should be hands on Experience in handling multiple chats at the same time

4.Must be flexible to work in rotational night shift.

Required Skills & Desired Skills :

1. Excellent Communication Skills both in Verbal and written Communication.

2.Should have basic technical knowledge on, Router, modem, Ip Address, and basics of troubleshooting steps.

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes , including high-value knowledge work, across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical processes. Over 700 leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies (BOAT).

As a fully remote, global company, we’re rewriting the rules of modern business. Named GP Bullhound’s 2024 Top 100 Next Unicorn list, certified as a Great Place to Work , and recognized by Flexa for true flexibility , we’re growing fast and looking for top talent to join our team. If you’re excited to do meaningful work and make real impact, keep reading, this role could be the one you’ve been waiting for.

JOB DESCRIPTION:

About the Role:

As the Senior Escalation Support Engineer, you will be responsible for handling complex customer issues that require advanced troubleshooting, deep technical expertise, and collaboration a

Job Summary: We are seeking a proactive and customer-oriented Technical Support to join our team. The ideal candidate will provide technical assistance to clients and internal teams, troubleshooting software, hardware, and network-related issues. This role requires strong problem-solving skills, effective communication, and a commitment to delivering timely resolutions.

Key Responsibilities:

• Assist customers via phone, email, and chat to resolve technical issues efficiently.
• Document customer interactions, reported issues, and resolutions in the support system.
• Create and maintain technical documentation and knowledge base articles.
• Collaborate with cross-functional teams, including development and IT, to enhance customer experience.
• Stay updated with industry trends, emerging technologies, and product developments.
• Demonstrate excellent problem-solving skills and the ability to work under pressure.

Qualifications & Skills:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 1-3 year of experience in technical support, IT support, or a similar role.
• Strong knowledge of computer systems, mobile devices, and software.
• Excellent verbal and written communication skills.
• Ability to explain technical concepts clearly to non-technical users.

Additional Requirements:

Be a part of a People’s Company and decide “What’s Your Next.”

Cavitak is a Value Added Technology Distribution Company with its Head Office in Ahmedabad, Gujarat , and a strong presence across PAN India . With operations across multiple verticals and Distribution as our core strength, we continue to grow by investing in people and technology.

We are looking for a hands-on Technical Support Engineer with s trong troubleshooting skills, good technical aptitude, and a positive attitude to support enterprise-level electronic security systems. This role involves system configuration, OEM/client coordination, and internal knowledge sharing.

Required Technical Skills

• Strong hands-on experience in testing, configuring, and troubleshooting electronic security systems .
• Practical exposure to Access Control & Time Attendance (Matrix, Suprema, Spectra, Spine HRMS or similar) .
• Experience with Video Surveillance on enterprise servers (Axis, Bosch, Palco) .
• Hands-on experience with VMS platforms such as Ecostem, Milestone, Genetec, or Honeywell .
• Working knowledge of Windows OS, Windows Server, VMS servers , and basic SQL (Matrix/Suprema preferred).
• Good understanding of system integration and networking fundamentals.

Experience & Cert

Imaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO). We are passionately focused on our vision to Connect Imaging to the CureTM . Everything we do is aligned with this singular purpose. We work every day excited to advance imaging science, technology, and services to bring curative technologies to humankind. We have supported many of the most impactful new drug approvals in oncology, and we are seeking the most talented individuals globally that are passionate in their desire to assist us in our mission to customize each clinical trial’s imaging to optimize the opportunity to demonstrate efficacy.

Imaging Endpoints is based in Scottsdale, Arizona, with offices in Cambridge, Massachusetts; London, UK; Leiden, Netherlands; Basel, Switzerland; Hyderabad, India and Shanghai, China. We are an affiliate of HonorHealth, one of the largest healthcare systems nationally, and Scottsdale Medical Imaging Limited (SMIL/RadPartners), the largest private radiology group in the United States. We are recognized as the world’s largest and most preeminent iCRO in oncology.

The IT Support Engineer is responsible for providing first level support to internal IE Users and external IE Users, including but not limited to, Medical Professionals. IT Support Engineer is responsible for activities related to onboarding users and Medical Professionals and for the execution of standard operating proc

Position

Technical Support Executive (Vessel)

About JiBe

JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined work flows and reducing the usage of email and paper.

Job Responsibilities

• Perform the PMS data import activity by following company procedure document
• Responsible to report manager on daily basis with planning, accomplishment, and pain point status
• Coordination with various stakeholders (Data, PMS and Development teams) for smooth data import activity
• Troubleshooting and diagnosing the reported PMS Import related issues and errors with counter part
• Manage Vessel support team admin related work
• Ability to understand the client’s business requirements
• Ability to work and prioritize and manage many open issues and tasks
• Ready to work in rotational shifts and willing to extend the working hours in crucial business issues

Qualifications and Skills

• Any Graduate / B.E. or equivalent with minimum 01 + years of relevant experience.
• Good English Writing skills with grip on non-verbal (email) communication
• Excellent typing skills
• Probl

Position Summary

Technical support executives are responsible for handling calls from new and existing customers from the US regarding a variety of broadband/OS-related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support, and offer information, as needed, to keep customers satisfied and retain business.

Roles and Responsibilities

• Answers inquiries by clarifying desired information; researching, locating, and providing information
• Determines requirements by working with customers
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Education & Experience

• Under Graduates/Graduates
• Fresher

Desired Skills and Abilities

• Excellent Communication Skills
• Basic Telephone Etiquettes
• MS Office
• Basic System Navigation Skills
• Customer Focus and Being Attentive
• Troubleshooting
• Good reasoning and analytical skills
• Active listening skills
• Ability to comprehend customer requirements well.
• Good unders

Job description

Dear Candidate,

Greetings from Movate technologies formerly known as CSS Corp!

Customer /Technical support Support Role @Ambattur