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Senior Technical Writer(UX Writer)

About Responsive

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io .

About the Role

We are looking for a Senior Technical Writer to join our team at Responsive.io. In this role, you will be responsible for creating, managing, and improving product documentation to enhance user experience. You will collaborate with product managers, engineers, and designers to produce high-quality content that makes our products easier to understand and use.

Essential Responsibilities

  • Develop, maintain, and enhance product documentation, including user guides, API documentation, FAQs, and release notes.
  • Work closely with product managers, engineers, and UX designers to understand product features and translate complex concepts into clear, user-friendly content.
  • Ensure documentation is structured, concise, and aligned with company standards and branding guidelines.
  • Identify documentation gaps and proactively improve content based on user feedback and product updates.
  • Manage multiple documentation projects in parallel while meeting deadlines and quality expectations.
  • Collaborate with cross-functional teams to ensure documentation is accurate, up-to-date, and effectively supports customer needs.
  • Contribute to documentation strategy, style guides, and best practices to enhance consistency and usability.

Education

Bachelor's degree in English, computer science, or a related field is preferred

Experience

  • 5+ years of experience in technical writing, preferably in SaaS, cloud-based applications, or enterprise software.
  • Experience with documentation tools (Markdown, Zendesk, Paligo, etc).
  • Familiarity with API documentation (Swagger, Postman) and the ability to work with engineering teams on technical content.
  • Experience in working within Agile development environments and using tools like Jira and Git.

Knowledge, Skill & Ability

  • Basic knowledge of HTML, CSS, or Markdown is a plus.
  • Strong communication and collaboration skills with the ability to work independently and as part of a team.
  • Strong understanding of technical writing principles, structured documentation, and information architecture.

Why Join Us?

  • Opportunity to work with a fast-growing, innovative team.
  • Collaborative and supportive work environment.
  • Work on cutting-edge products that make an impact.

If you are passionate about technical writing and want to contribute to delivering high-quality user experiences, we'd love to hear from you!

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Responsive

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Technical Writer

Job Description:

Matching Job Titles

Technical Writer - Semiconductor

Job Description

Education and Experience

• Graduate with an Engineering or Science degree preferred.

• 1 to 3 years of experience in Technical Writing.

• Semiconductor experience mandatory.

Requirements:

• Excellent English language verbal, written, and interpersonal communication skills.

• Proficient in technical publishing software:

o Adobe Suite: Acrobat Pro

o Graphical: MS Paint

o MS Office Suite: Word, PowerPoint, Excel, and Outlook

• Ability to work in a cross-functional organization and multitask on multiple projects.

• Must be a quick learner, and self-starter, with strong attention to detail, and can work with minimal supervision in a fast-paced, high-tech environment.

• May require 10% international travel.

Role and Responsibility:

• Independently work on technical communication projects.

• Plan, author, review, validate, and test documents.

• Ensure project results meet requirements and ensure technical accuracy, quality, reliability, and schedule.

NOTE: Must be Immediate Joiner or who can join within 15 Days.

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UST

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Senior Technical Writer -Must have Networking domain (Contract)

The writer will be working on the Polaris (IOS-XE based) features for the Industrial IoT switches/routers/wireless products (using AEM & Oxygen) and also OLH (using Madcap Flare)

We are seeking an experienced Technical Writer for a long-term contract to develop and maintain high-quality documentation for networking and telecom systems. The ideal candidate will have expertise in using XML or DITA. Responsibilities include:

  • Creating, updating, and managing technical documents and user manuals.
  • Collaborating with engineering and product teams to gather and clarify information.
  • Ensuring all documentation meets industry standards and is easy to understand for end-users.
  • Utilizing XML/DITA to structure and standardize content.
  • Conducting regular reviews and updates to ensure accuracy and relevance.

Skills Required:

  • Proven experience in technical writing within the networking or telecom domain.
  • Proficiency in XML and DITA.
  • Strong attention to detail and excellent communication skills.
  • Ability to work independently and manage multiple projects simultaneously.

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Trilyon, Inc.

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Senior Technical Writer

About BU

The Product team forms the crux of our powerful platforms and helps connect millions of customers worldwide with the brands that matter most to them. This team of innovative thinkers develops and builds products that position Epsilon as a differentiator, fostering an open and balanced marketplace built on respect for individuals, where every brand interaction holds value. Our full-cycle product engineering and data teams chart the future and set new benchmarks for our products, by leveraging industry best practices and advanced capabilities in data, machine learning, and artificial intelligence. Driven by a passion for delivering smart end-to-end solutions, this team plays a key role in Epsilons success story.

Job Description

Why we are looking for you?

We are seeking a detail-oriented Senior Technical Writer to enhance our documentation and communication strategies for our innovative retail market products and services. You're a problem solver with a knack for connecting with people. You'll craft clear, user-friendly technical content (API guides, user manuals, etc.) while contributing your creative expertise to make information visually appealing. This dynamic, collaborative role offers diverse communication channels and the chance to continuously grow your skills. Are you self-reliant, tech-savvy, and passionate about producing exceptional documentation & creatives.

What will you enjoy in this role?

Must have demonstrated ability to Technical Documentation:

  • Partner with cross-functional teams to build comprehensive product documentation, aiming to minimize onboarding time and technical support reliance.
  • Craft user-friendly, self-service-oriented documentation for diverse clients (technical and non-technical).
  • Tailor content to various client needs, ensuring accuracy and completeness through rigorous quality checks.
  • Continuously improve documentation quality and usability by actively seeking feedback and adapting to changing technology, standards, and internal processes.
  • Demonstrate strong communication skills to translate complex information into clear, understandable content.

What will you do?

  • Troubleshoot and document solutions for integration challenges, taking ownership of the entire documentation process.
  • Conduct in-depth testing of product features (UI, backend systems, APIs) to gain technical knowledge and enhance documentation accuracy.
  • Utilize developer tools to ensure reliability of documented features.
  • Technical documentation: Create clear and concise documentation, including API docs, user guides, in-product help, and release notes tailored to our retail products.
  • Collaboration: Engage with product managers, developers, and other stakeholders to gather insights and translate technical concepts into language that is easy for consumption.
  • Review: Conduct reviews of content across your assigned projects, ensuring consistency with style guides and alignment with Epsilons quality standards.
  • Product knowledge: Develop an in-depth understanding of our technology and product features, enabling effective communication and documentation creation.
  • Communication: Maintain professional and clear communication within the team and with external stakeholders, fostering a collaborative environment.
  • Leadership: Lead technical writing initiatives for assigned projects and products.
  • Troubleshooting: Document solutions for integration challenges to support seamless product deployments.

Qualification

  • 3- 9 years experience in Technical Writing documenting SaaS/Cloud/Data-driven/Enterprise client software.
  • Proficient in: Wiki, Confluence, MS Word, Agile methodology.
  • Familiarity with tools like FrameMaker, RoboHelp, SnagIt, HTML (desired).
  • Experience with public cloud (AWS, Azure, GCP), scripting/programming languages (desired).
  • Knowledge of RDBMS, SQL/NoSQL (plus).
  • Hands-on product testing & UI/behavior documentation.
  • Proven technical writing experience in the retail market or related fields.
  • Familiarity with SaaS, cloud, and data technology.
  • Experience with Git-based documentation.
  • Expertise in API documentation.
  • Proficiency in tools like RoboHelp, Readme, and SnagIt.
  • Competency in minimalist documentation design and information architecture.
  • Strong organization skills for managing and prioritizing tasks.
  • Excellent problem-solving skills and ability to document solutions effectively.
  • Campaign tool experience (highly preferred).

Education:

  • Bachelor's degree in technical field (CS, Engineering) or related writing discipline (English, Communications).
  • Enrolled in relevant degree program (considered).
  • Technical writing certifications (preferred).

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Epsilon

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Technical Writer

Role - Technical Writer

Location - Pune

Experience - 5+ years

Immediate joiner preferred

Key Responsibilities

  • Develop Comprehensive Documentation Create edit and maintain high quality technical documents including user manuals API guides product specifications help articles and troubleshooting guides
  • Collaborate with Teams Work closely with product managers developers and other stakeholders to gather the necessary information and ensure accurate and up to date documentation
  • Enhance User Experience Focus on creating an intuitive and engaging user experience by designing easy to understand documentation tailored for both developers and non developers
  • Stay Updated Keep abreast of the latest trends and best practices in technical writing and documentation to continuously improve the quality and effectiveness of the materials produced
  • Manage Documentation Platforms Oversee and organize content on the developer portal ensuring logical structure and ease of navigation for users
  • Quality Assurance Review and edit documents developed by other team members for clarity coherence and compliance with the companys documentation standards
  • Content Integration Integrate multimedia elements such as diagrams screenshots and videos to enhance the usability and understanding of the documentation

Mandatory Skills : Stakeholder Management, Benefits Management, Pursuit/ Proposal Management, Project Planning, Risk/Crisis Management, Project Governance, Account Management & Mining

Kindly attach your updated resume & share the below information at -

Current location -

Open to relocate to Pune-

Current CTC -

Expected CTC -

Notice period (LWD if serving) -

Years of Experience -

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LTIMindtree

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Senior Technical Writer

A senior technical writer will be in the process of creating, sharing, using and managing the product knowledge and information of an organization. It refers to a multidisciplinary approach to achieving organizational objectives by making the best use of knowledge.

Key Roles and Responsibilities:

  • Work closely with Engineering teams to create and maintain documents for products.
  • Develop a comprehensive framework for acquiring, retaining & imparting the domain knowledge, relevant to the products.
  • Lead the design, acquisition, implementation and continuous refinement of domain knowledge, processes and key documents and the strategies to transform key information and intellectual capital, into value.
  • Development and implementation of technical content strategies for the web and internal systems including discovery, planning, analysis, migration, delivery and governance.
  • Monitors and evaluates the technical knowledge, including external benchmarking and evaluation programs/opportunities.
  • Review, deploy and publish knowledge to the relevant libraries / repositories and ensure adherence to workflow protocol and tools, in addition to ensuring timely delivery.
  • Responsible to mentor a team of technical content writers. Review the content build for the technical audience, including Online/Offline User Guides, manuals, hands-on product training guides, troubleshooting and FAQ documents.
  • Engage in continuous process improvements in content streamlining, information architecture with other team members and SMEs.
  • Adhere to high quality work standards
  • Responsible for maintaining Confidentiality, Integrity and Availability of Vehere's information assets including business critical information

Skills and Experience:

  • BE/BTech with 5+ years of relevant functional experience in technical writing and knowledge management.
  • Experience in Cyber Security Domain will be an added advantage
  • Experience in converting instructional design and learning theory into practical, actionable and impactful programs
  • Excellent interpersonal skills, ability to develop important relationships with key stakeholders, good conflict management, and negotiation skills, ability to analyze complex issues to develop relevant and realistic plans, programs and recommendations.
  • Demonstrated ability to translate strategy into action; excellent analytical skills and an ability to communicate complex issues in a simple way and to orchestrate plans to resolve issues and mitigate risks.
  • Work collaboratively with SMEs and multiple teams to churn out quality and interactive content and storyboard.

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Vehere

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Senior Technical Writer

Summary:

Writes documents that describe an application programming interface (API). The primary audience includes programmers, developers, system architects, and system designers.

What does a Technical Writing do at Fiserv?

You should have excellent written and communication skills. You should also be self-motivated problem solver with the ability to work with subject matter experts to define content. You should also be able to effectively multi-task, and have a strong analysis and also be able to:

What You Will Do:?

  • Work closely with delivery, product and engineering team to prepare deliverable
  • Develop developer documentation, such as SDK guides (ioS and Android), API documentation
  • Work on products that need knowing the following languages: JSON, Java, Python, JavaScript, and C++
  • More than two years of experience with RESTful APIs, code review tools, and simply code repositories
  • Have knowledge of MS Visio, Github
  • Have basic knowledge of HTML Code
  • Have knowledge understanding of Banking is beneficial
  • Strong Writing and Proofreading skills

What You Will Need to Have:

  • Cutting edge isn't limited by what is today but looks for what is next
  • Technical quick to grasp how Fiserv software supports Financial Institutions
  • Network builds relationships easily throughout the organization
  • Detailed realizes the importance of details in leading to impactful outcomes
  • Collaborative works with others to get the job done
  • Professional personal ethics, quality work and a quality attitude
  • Eager to learn enjoys life-long learning

What Would Be Great to Have:

  • Related banking industry experience in platforms, banking applications, payments or online financial solutions.
  • Isn't limited by what is today but looks for what is next.
  • Quick to grasp how Fiserv software supports Financial Institutions.
  • Builds relationships easily throughout the organization.
  • Realizes the importance of details in leading to impactful outcomes.
  • Personal ethics, quality work and a quality attitude
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Fiserv

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Technical Writer

Company Description:

Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure.

About the Role:

We are seeking an experienced Technical Content Strategist/Developer to be an integral part of our team.

Job Responsibilities:

  • Collaborate with cross-functional teams-hardware and software engineers, product managers, technical support engineers, customer engineers-to gather technical information, verify content accuracy, and convert it into different forms of technical content.
  • Develop and maintain customer-facing technical product documentation, including configuration guides, product manuals, CLI guides, release notes, and training material.
  • Ensure that our technical content is clear, concise, and actionable, and tailored for our target audiences-network architects, operators, and data center engineers.
  • Practice and implement documentation standards, best practices, templates, versioning and style guides.
  • Create and / or polish content for our corporate website, blog, and customer portal.
  • Leverage AI tools and automation workflows to make content development and editing more effective and efficient and content easily queryable by users.

Qualifications:

We're seeking individuals who thrive in a fast-paced, collaborative startup and have a strong aptitude for taking initiative and learning. Additionally, we value individuals who practice and instill customer empathy.

    8+ years of experience as a technical writer, content developer, or similar role.Strong background in networking and familiarity with data center technologies.Exceptional writing, editing, and proofreading skills.Excellent collaboration skills and experience of working with crossfunctional teams-both local and remote.Ability to translate complex technical concepts into clear, concise, and customer-friendly content.Working knowledge of modern enterprise documentation platforms such as Docusaurus, Document360, or Gitbook, and structured authoring tools such as DITA, Markdown, or Oxygen.Demonstrated experience of using AI tools to assist with information retrieval, research, content creation, and process automation.Experience of creating technical documentation for networking products-both hardware and software.Familiarity with modern headless CMS solutions such as Contentful, Sanity, and Strapi, and web technologies such as Wordpress, HTML/CSS, and Javascript/React would be a big plus.
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Nexthop AI

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Senior Technical Writer (Engineering)

Role

Do you have a knack for simplifying complex concepts? Do you enjoy breaking down intricate technical details into clear and concise content that empowers users? If you're looking to bring your expertise to a dynamic team where your work truly makes an impact, we'd love to have you on board. Join us in shaping intuitive, user-centred documentation that brings our cutting-edge products to life for users worldwide.

As a Senior Technical Writer, you will collaborate closely with cross-functional teams, including tech, product and design, to ensure our documentation is accurate and user-friendly. In this role, you will leverage your experience to mentor junior writers, lead documentation projects, and develop documentation for complex products.

Roles and Responsibilities

  • Technical Writing and Product Documentation
  • Gather information through product specification docs, interviews, product demos and product exploration.
  • Work closely with Product Management and Engineering to understand the concepts well and create well-thought-through documents.
  • Use aids like diagrams, flowcharts and videos in the articles to explain the concepts better.
  • Conduct peer review, editing and proofreading.
  • Continuously work towards improving the content quality.
  • Work with internal teams, identify the documentation bugs and gaps and work on the feedback.

Required Skills and Experience

  • 6+ years of experience in technical writing
  • Excellent communication skills in English (written and verbal)
  • Experience in driving complex projects end-to-end: performing effort estimation, defining scope and managing stakeholder expectations
  • Proven work experience in developing procedural software documentation.
  • Ability to quickly grasp complex technical concepts and convert them into a consumable form using examples, images and videos
  • Ability to probe, ask questions and research
  • Quick learner
  • Excellent team player

Good to Have

  • Exposure to API documentation
  • Market and competitor research and analysis

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Razorpay

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Technical Writer

Job description for Technical Writer

Department - Documentation

Reporting to - Lead Documentation

Qualification - Graduate

Experience - 2 to 6 years

ROLE DESCRIPTION: -

eQ Technologic's Documentation Team is looking for highly accomplished and passionate Technical Writers based in Pune, India. The person shall be responsible for the creation of technical documentation for both technical and non-technical users. This is a tremendous opportunity to contribute to our next generation product as well as strengthen technical skills and product knowledge. You must be a quick learner and have excellent communication skills.

JOB RESPONSIBILITIES: -

a. Conceptualize, research, plan and author high-quality technical documentation that meets applicable standards and is appropriate for its intended audience

b. Partner with the technical team, customers, implementation managers, and product managers to understand the requirements and provide expected deliverables

c. Study product samples, specifications documents, and mock-ups to gain an understanding of project work

d. Create and maintain the information architecture

e. Adheres to company documentation processes and style guides

REQUIRED SKILLS: -

a. Proven working experience in technical writing

b. Excellent English written communication skills

c. Strong English verbal communication skills

d. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

e. Ability to work with cross-functional business teams

f. Ability to accept feedback and incorporate it

g. Strong working knowledge of Microsoft Office

h. Creativity and ability to think outside the box while defining sound and practical solutions

Preferred skills: -

a. Experience or background in technological areas such as databases, web technologies, networking, or programming is a plus

b. Experience on any authoring tool preferably MadCap Flare, and screen capturing tool

c. Experience in Version Control, Content Management Systems for documentation is a plus

d. Knowledge of Agile and Waterfall development methodologies will be an added advantage

Please note: By applying for this job you grant consent for your information to be processed and used by eQ Technologic for employment purposes.

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eQ Technologic

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Technical Writer/ UX Writer

ABOUT SUPEROPS

SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT.

Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be.We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes.

About the Role

We're looking for a technical and UX writer who's passionate about crafting clear, user-focused product content. As part of the Product Management team, you'll own our help center, shape in-product UX copy, and collaborate across Product, Design, and Engineering to ensure every piece of product communication is simple, consistent, and helpful.

What You'll Do

Create and Maintain User-Facing Documentation

  • Write clear, concise solution articles for new and existing features.
  • Create educational feature explainer videos for user understanding.
  • Continuously update content with accurate screenshots, GIFs, or visuals that reflect current UI.
  • Own the structure and strategy of the Help Center to ensure ease of navigation and discoverability.
  • Audit existing documentation regularly to keep it useful and up to date.
  • Craft UX Copy that Guides and Delights

    • Write thoughtful microcopy for buttons, tooltips, empty states, notifications, and more.
    • Align with Product and Design to ensure consistency and usability across the product.
    • Build a unified, consistent voice across product surfaces.
  • Bring the User's Voice into the Product

    • Review customer support tickets, feedback, and usage data to identify where users struggle.
    • Use those insights to improve product language and documentation.
    • Prioritize clarity and empathy to reduce friction for users at every touchpoint.
  • Ensure Quality and Consistency

    • Proofread, edit, and fact-check all content before it goes live.
    • Maintain and evolve the documentation style guide.
    • Collaborate with Design and PMs to ensure that content aligns with product design and UX principles.
  • What You Bring

    • 4-6 years of experience as a technical writer or UX writer in a B2B SaaS environment.
    • A strong grasp of technical concepts and the ability to translate them into plain, accessible language.
    • Deep understanding of UX writing, content design, and information architecture.
    • A sharp eye for grammar, structure, and tone-your copy is tight, not fluffy.
    • Experience working with tools like Intercom, Figma, Lokalise, or similar.
    • Awareness of accessibility and SEO best practices in product content.
    • Ability to manage multiple projects and work independently within fast-paced teams.
    • Bonus: Experience contributing to style guides or working on localization-ready content.

    Why This Role?

    You'll have full ownership of content across both product and support channels, get to work closely with experienced PMs and designers, and contribute directly to shaping the user experience in a fast-growing product.

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    SuperOps

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    Technical Writer / Senior Technical Writer - Product Engineering

    About HighRadius:

    Market leader in Order to Cash automation solutions, HighRadius is a Software Product Development Company with over 18 years in the global FinTech market. Headquartered at Houston, Tx, USA with offices across the USA, Europe, and India. Providing Order to Cash automation solutions to 30% of the Fortune 1000 Companies, and we are currently growing with a CAGR of 85%. Named to the Forbes 2024, 2023, 2022, 2021 and 2020 - Cloud 100 companies list and currently valued at 3.1 Billion US$, Highradius is definitive ranking of the top 100 private cloud companies in the world.

    Job Summary:

    At High Radius, we pride ourselves in our people and products. We are looking for Technical Writer rock stars for our SaaS products at our Hyderabad office.

    Responsibilities

    • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
    • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
    • Write easy-to-understand user interface text, online help and developer guides
    • Create tutorials to help end-users use a variety of applications
    • Analyze existing and potential content, along with focusing on reuse.
    • Create and maintain the information architecture
    • Writes and edits information to industrys standards
    • Spends time to gain operational and architectural knowledge of assigned products, with strong focus on domain
    • Attends relevant meetings and training sessions to gain operational and functional knowledge of product, tools, processes, domain and technology

    Requirements

    Experience: 3 to 9 Years

    Role: We have multiple roles - the final role will depend on the candidate's experience and credentials

    Education: Any degree (preference will be given to the M.A candidates with specialisation in Mass Communication / Literature / Linguistics)

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    HighRadius

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    Sr Technical Writer

    • Create software and hardware technical documentation
    • Closely collaborating with the project team/offer development team
    • Investigate relevant information from Offer development and Offer management
    • Transfer technical input into readable, easy understandable content / topics with the right text and illustration mix for your target audience. Brief technical illustrators
    • Being part of an international technical documentation team, collaborate on guidelines and new technologies for digitizing our information (e.g. html 5 responsive)
    • Manage DITA content in our authoring system (PTC Arbortext) for efficient reuse and standardization
    • Manage translation and localization process
    • Publish created information on the web and prepare files for the printing office
    • At least 5 years of experience as technical writer, ability to create technical manuals from scratch autonomously.
    • Ability to structure information and translate complicated concepts into easy to follow instructions, education as technical writer is a must
    • Very good understanding of technical writing concepts such as ANSI safety warnings, consistent terminology, unambiguous language
    • Ideally a bachelor's degree in Electrical Engineering or equivalent
    • Fluency in English, strong writing skills in English, native speaker an advantage
    • Experienced with using technical writing tools (ideally Arbortext or comparable XML editor, Adobe technical communication tools) and collaboration tools (Teams, Planner ).
    • Experience with working in an agile environment
    • Strong communicating and coordination skills
    • Motivated to introduce new methods for providing technical documentation
    • Fluent in both spoken and written English
    • Positive and open attitude, flexibility.
    • Collaborative working style, team-player

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    Wissen Infotech

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    Implementation / Technical Writer - Bangalore, India

    Job Title: Implementation / Technical Writer / Analyst / Documentation

    Location: Bangalore, India (Hybrid)

    Type: 12+ Month Contract

    Salary: Market

    You will have this experience and knowledge

    • Experience with a well- known CMS, covering familiarity with documentation processes from authoring to managing, localizing, and publishing content
    • 2+ years practical experience in providing professional services for a SaaS based software product
    • 2+ years of hands-on work experience in an enterprise application software/ SaaS company in an IT support or professional services role, preferably in the Life Sciences industry
    • Competency in professional services activities, such as presentations, requirements workshops, configuration activities, testing, and support
    • Competence in writing documentation-user manuals, help systems, knowledge bases, requirements documents, test scripts
    • Competence in XMetaL, SDL Tridion Docs, Vasont, or Author-It
    • Competence in Microsoft Office, web technologies: HTML, CSS, JSON, XML, XSLT, Adobe PDF, structuring content (e.g. content architecture/strategies, SCORM, S1000, or DITA)
    • Docuvera products and Life science is a huge plus

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    TWO95 International, Inc

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    Technical Writer T1

    About Delta Tech Hub:

    Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

    How you'll help us Keep Climbing (overview & key responsibilities):

    • Responsible for overall development, authoring, and management of aircraft technical instructions utilized on Delta's fleet of aircraft and/or engines.
    • Must ensure compliance to FAA Regulations, Engineering documentation, and other substantiating data as outlined in the Technical Operation Policies & Procedures (TOPP).
    • Must work closely with numerous departments including Line Maintenance, Base Maintenance, Quality Assurance, Quality Control, Engineering, Maintenance, Materials, Production Control, Supplier Operations and others to ensure all aircraft manual content meets FAA, ATA, and Delta standards.
    • Must ensure safety conscious behaviors are incorporated into all procedures.
    • Position requires a thorough knowledge of commercial aviation documentation and guidance specifications (i.e. ATA 100, iSpec2200, S1000D, and etc).

    What you need to succeed (minimum qualifications):

    • Aircraft Maintenance Engineering license (or applicable degree) with direct experience as a Technical Writer.
    • 3+ years of experience required.
    • Must have previous aircraft maintenance experience with thorough knowledge and understanding of aircraft manuals (Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Engine Maintenance Manual (EMM), etc. used for inspecting, troubleshooting and repairing of aircraft and engines.
    • Should be a self-starter with excellent written and verbal communications skills, able to handle several projects simultaneously with minimum supervision, must be well-organized, and able to prioritize work to meet established deadlines.
    • Must have very strong computer skills with knowledge and experience in structured authoring preferred (SGML, S1000D, XML, and etc).
    • Must embrace diverse people, thinking, and styles.

    What will give you a competitive edge (preferred qualifications):

    • Experience in MS Office products, Epic Editor, CORENA Studio, MS Office products and Adobe Professional highly preferred.
    • Being an innovative thinker with a positive outlook, a vision for software improvements, and continual drive toward process improvements.
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    Delta Air Lines

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    Technical Writer

    Purpose:

    As a Junior Writer/ Graphic Design Associate, you will assist in creating and maintaining product

    documentation, help design infographics and diagrams, and ensure visual consistency across

    manuals, brochures, and digital assets. The position requires basic technical knowledge, writing

    skills, and a willingness to collaborate with cross-functional teams.

    Areas Of Responsibility:

    Develop and maintain comprehensive technical documentation, including user manuals,

    datasheets, application notes, and whitepapers.

    Collaborate with subject matter experts (SMEs) to gather accurate technical information.

    Ensure documentation adheres to style guides, branding standards, and terminology

    databases.

    Maintain version control of documentation and ensure timely updates aligned with product

    lifecycle stages.

    Support cross-functional teams by providing feedback on brand adherence, content clarity,

    and terminology consistency.

    Use tools like Microsoft Visio, Draw.io and other graphic design software to create industry

    standard drawings.

    Contribute to the development of standard drawings/Videos/Presentations using Adobe All

    Apps tools.

    Experience and Qualification:

    2-5 years of experience in graphic design preferably in the semiconductor or IT industry.

    Basic knowledge of documentation tools like Oxygen XML Editor/FrameMaker

    Working knowledge of developing standard drawings/Videos/Presentations using Adobe All

    Apps tools.

    Strong written and verbal communication skills with a focus on clarity.

    Experience with Microsoft Visio, Draw.io or other graphic design software to create industry

    standard drawings.

    Contribute to the development of documentation standards and processes.

    Ability to work collaboratively with cross-functional teams, including engineers, product

    managers, and marketing professionals.

    Proactively identify documentation needs and propose solutions with AI and Emerging tools

    Demonstrate a sense of ownership in work and deliverables.

    Technical And Behavioral Skills:

    Understanding of basic semiconductor concepts is a plus.

    Familiarity with content creation tools like Oxygen XML, Arbortext editor, or FrameMaker

    Ability to handle multiple tasks and prioritize work in a fast-paced environment.

    Willingness to learn and adopt structured documentation practices, such as topic-based

    writing and DITA standards.

    Qualifiers for the Role / Necessary Experience and Skills Required for the Role:

    Bachelor's degree in engineering, Graphic design, or a related field.

    company icon

    L&T Semiconductor Technologies

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    Technical Writer

    YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customersrely on YES to help them unleash products that change lives - from cellphones and IoT devices,to AI and virtual reality, to diagnostic tests for COVID.

    As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you'll find anywhere. If this appeals to you, please read on!

    Job Title: Technical Writer

    Location: Coimbatore

    Responsibilities include but are not limited to:

    • Write clear, easy to understand manuals and guides for installers or operators/customers to use when receiving their new equipment.
    • Analyze information required for the development or update of procedures and form documentation.
    • Research products, services, technology, or concepts to be documented, such that they are easily understood by the audience.
    • Strong attention to detail, with ability to work independently to meet deadlines, and define and resolve problems
    • Meet with design engineers, software developers, manufacturers, and installers to ensure that directions and descriptions are appropriate.
    • Review and/or edit content developed by other members of the team.
    • Incorporate appropriate drawings, graphics, illustrations, and photos.
    • Work both independently and collaboratively as part of a team
    • Prioritize and manage multiple projects at a time with custom design specifications

    Qualifications:

    Must have:

    • Bachelor's degree or equivalent in English, Communications, Business Administration or Technical Writing.
    • 10+ years related experience or equivalent.
    • Experience in the semiconductor equipment industry preferred.
    • Fluency in technical and office software, including Word, Excel, and PowerPoint
    • Excellent written and oral communication skills
    • Acute attention to detail
    • Ability to check all technical material for consistency and accuracy preferred.
    • Creative, flexible, and innovative team player

    Nice to have:

    • 10+ years related experience or equivalent.
    • Experience writing white papers with guidance from technical experts

    Compensation:

    YES offers a stimulating and fun working environment, competitive salaries and benefits, and long-term incentives.

    Additional Information:

    YES is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

    Come find out why YES is such a great place to work. Apply today!

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    Yield Engineering Systems

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    Technical Writer

    What we expect of you?

    • Write, update and create Instruction manuals, quick start guide, product instructions.
    • Collect, evaluate, check and complete all information
    • Possess the knowledge of, and accurately apply, the English language including the meaning of words, rules of composition, and grammar
    • Align with priorities set by the Global team
    • Develop strong product knowledge and understanding of target audience users and personas
    • Organize material and complete writing assignments in accordance with set standards regarding order, clarity, style, and terminology to deliver high quality documentation
    • Apply style guides and authoring checklists to maintain documentation quality
    • Work with other writers, Product Managers, service/marketing team to identify gaps in documentation of functionality and complete the required documentation
    • Publish and maintain templates for written documentation produced by others ensuring a consistent "look and feel."
    • Work closely with technical authors and assess their work for correct and consistent use of the source language.

    Skills

    • Experience in authoring tools such as MS word, Oxygen editor, Adobe FrameMaker, Adobe InDesign
    • 2+ years of experience as a Technical writer
    • Ability to write English clearly and concisely using correct grammar, spelling, and punctuation
    • Proven ability to write conceptual, task-oriented, and reference documentation
    • Experience with MS Office
    • Excellent written and spoken English
    • Experience writing to a style guide and to meet authoring requirements
    • Experience with MS TEAMS to track your work and collaborate with the product teams

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    Expert Global Group

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    Senior Technical Writer

    TWe are seeking a skilled Technical Writer with a strong background in networking and software to join our team. The ideal candidate will be responsible for creating clear, concise, and comprehensive documentation for our networking and software products. This includes user manuals, installation guides, API documentation, and troubleshooting guides.

    Key Responsibilities:

    • Documentation Creation: Write and update user manuals, installation guides, API documentation, and troubleshooting guides for networking and software products.
    • Research: Collaborate with subject matter experts to gather information and ensure technical accuracy.
    • Content Development: Develop content that is easy to understand for both technical and non-technical audiences.
    • Editing and Review: Review and edit documentation created by other team members to ensure consistency and clarity.
    • Technical Accuracy: Ensure all documentation is technically accurate and up-to-date with the latest product developments.
    • Collaboration: Work closely with product managers, engineers, and other stakeholders to understand product requirements and features.

    Junos/Junos Evolved experience

    Mist/WLAN/SDWAN experience

    Telemetry and automation/API background

    Excellent written communication skills

    Cloud experience with Kubernetes

    Metro/5G/Mobile expertise

    Data Center/Service Provider networking (AI/ML a plus

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    Capgemini

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    Sr. Technical Writer I

    Greetings from "HCL Software"

    "HCL Software": - Is a Product Development Division of HCL Tech: That operates its primary Software business. At HCL Software we Develop, Market, Sell and Support over 20 Product families in the areas of Customer Experience, Digital Solutions, Secure DevOps, Security & Automation.

    We have offices and labs around the world to serve thousands of customers. Our mission is to drive customer success with our relentless product innovation at more than 20,000 organizations in every region of the world - including more than half of the Fortune 1000 and Global 2000 companies.

    HCL DevOps Velocity: Is a data-driven value stream management platform that automates the delivery and interpretation of data so businesses can make faster, more strategic decisions and streamline processes.

    We are looking for a Sr. Technical Writer I (Customer Documentation) in our HCL DevOps Velocity Product team with 4+ years of experience who possess the following skills:

    • Research, write, and finalize technical product documentation for enterprise software.
    • Build and publish end-user documentation for product releases.
    • Create clear and concise technical content for end users.
    • Plan, estimate, and deliver the work allocated on time.
    • Work closely with Development, QA, Product Management, and Technical Support teams.
    • Create high-quality documentation by adhering to the standard writing guidelines and ensure that the documents are easily readable, technically accurate, and complete.
    • Work with a good knowledge of XML-based authoring tools.
    • Create content by using DITA methodology and apply the prescribed word usage guidelines.
    • Create short and appealing videos that demonstrate product features, how-to procedures, and write blogs in public forums.
    • Create additional product information in form of digital content suitable for tutorials, training, marketing, webinars, blogging, and conference presentations.
    • Use technical design specifications and product prototypes to develop high-quality user documentation; provide user-oriented feedback to developers.
    • Rebrand, reformat and rewrite existing documents for new purposes and markets.
    • Knowledge of style guides such as the Chicago Manual of Style, IBM Style, or Microsoft Style is an advantage.
    • Report issues with the product as you use it to develop the user documentation.

    Exposure to the translation cycles is a plus.

    Highly desirable skills:

    • DITA XML (in particular, topic-based authoring)
    • XML/SGML editor such as Oxygen, Arbortext, DITA Open Toolkit, or FrameMaker.
    • Capability to produce engaging and informative how-to videos.
    • Basic programming or scripting skills (to automate repetitive tasks).
    • IBM documentation style and Information Development.
    • Agile development practices.
    • Knowledge of the software development lifecycle.
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    HCLSoftware

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    Principal Technical Writer

    Job Title: Senior/Principal Technical Writer

    Responsibilities:

    • Design and build help systems, including context-sensitive help, tooltips, inline documentation, and onboarding flows
    • Select and implement tools for documentation, interactive guides, and video tutorials.
    • Author online help, guides, and user-embedded assistance
    • Produce video tutorials, infographics, training materials for onboarding and user education
    • Develop and maintain comprehensive documentation such as user guides, API docs, knowledge bases, and FAQs
    • Automate and streamline documentation workflows
    • Create engaging articles that simplify complex cybersecurity topics, as required
    • Other responsibilities such as the role and company context might demand

    Qualifications:

    • Experience in B2B products, especially in Cybersecurity, a huge plus
    • Certifications are not necessary and will not be considered
    • Academic qualifications are not a constraint for exceptional candidates

    This is you:

    • A love for writing and illustration, and a passion for delighting users
    • Learning complex concepts quickly and hitting the ground running
    • Willingness to learn, high on coachability, and execute in an extremely fast paced environment with extreme ownership
    • Ability to work in fast-paced environments with a high tolerance for ambiguity
    • Obsessive attention to detail and a well-rounded personality - willingness to leave behind biases and come in with an open mind

    This is us:

    • We respect and welcome diverse views and ideas, and high-energy people
    • We are a motivated crew, and we move fast as we are on a mission
    • We take care of ours and yours, and we are tightly knit
    • We are looking for people who are undeterred by blips or hurricanes, as what we have set out to do is not for the faint hearted
    • Experts to mentor, guide, elevate you in your career You will learn from the best!
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    NorthStar HR Consultants

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    Technical Writer

    Overview

    The Technical Writer creates technical content for software products using XML DITA structured authoring within a Component Content Management System (CCMS). Content is delivered in multiple formats for various user roles.

    The Technical Documentation team supports software development teams by producing technical content for products integrated with e-commerce, CMS, marketing automation, PIM, and database platforms, ensuring effective multilingual content and resource management.

    The technical writer ensures all technical content is created efficiently, consistently, meets quality standards, adheres to organizational requirements, and is delivered on schedule.

    Description

    • Think like a user to understand product needs.
    • Plan and scope product documentation requirements.
    • Organize material to create drafts.
    • Gather information from product tracking tools.
    • Collaborate with product managers and subject matter experts to understand user needs.
    • Gather information from subject matter experts and online sources.
    • Provide time estimates, status updates, and meet deadlines.
    • Write, edit, and update topics in XML based on user roles.
    • Break content into reusable, smaller chunks.
    • Create, capture, and edit images according to team guidelines.
    • Document and test the steps required to use the software.
    • Follow style guides and organizational standards.
    • Manage review workflows using an online review platform.
    • Write new content and maintain existing content.
    • Provide peer reviews for documents and online help.
    • Assist with reviewing, publishing, and posting content.
    • Contribute to team knowledge and assist other writers.
    • Work collaboratively in a small team environment.
    • Communicate challenges, concerns, and suggest process improvements to the manager.
    • Perform special projects and duties as required.
    • Oversee localization projects for technical documentation.
    • Learn software products to become an expert user.
    • Obtain required approvals.
    • Work remotely 12:30 - 9:30 PM IST.

    Please send your resume at if you are interested.

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    TransPerfect

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    Technical Writer

    Job Summary:

    We are seeking a skilled and motivated Technical Writer to join our team and contribute to delivering exceptional platform documentation that simplifies complex technical concepts for our users. The ideal candidate will have 4 to 6 years of experience in creating high-quality, user-centered content within software, infrastructure, or DevOps-related fields. You will collaborate closely with product managers, engineers, and team leaders to develop comprehensive guides, tutorials, API documentation, and process diagrams, leveraging tools like Docusaurus and version control systems such as Git.

    In this role, you will take ownership of organizing and maintaining modern, consistent documentation, ensuring it evolves in line with product updates and new features. Strong communication, organizational skills, and the ability to manage multiple priorities in an Agile environment are essential for success.

    Key Responsibilities:

    • Create and maintain platform documentation using Docusaurus, delivering a seamless user experience.
    • Collaborate with cross-functional teams to produce guides, tutorials, API documentation, and diagrams.
    • Continuously update and improve documentation to reflect product enhancements and changes.
    • Advocate for user-centric content that simplifies complex technologies.
    • Manage and maintain workflows using version control systems like Git.
    • Prioritize tasks effectively and align deliverables with Agile development timelines.

    Qualifications:

    • 4 to 6 years of experience as a Technical Writer in software, infrastructure, or DevOps domains.
    • Proficiency with Docusaurus or similar static site generators.
    • Expertise in using version control systems such as Git.
    • Demonstrated ability to create clear, concise, and user-focused documentation.
    • Strong organizational and problem-solving skills with a proactive approach to learning.

    Preferred Skills:

    • Familiarity with iPaaS platforms or integration tools.
    • Experience documenting process flows and database architectures.
    • Background in Agile development environments.
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    iVoyant

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    Technical Writer

    About Creative Synergies Group:

    • Global technology services company
    • 40+ Fortune 500 clients
    • 95% revenue from US, Europe, Japan based customers.
    • Current Verticals: Transportation, Energy/Process Industry, Industrial Products, Hi-Tech
    • Product Engineering Services (PES): Digital, Embedded, Mechanical Services
    • Plant Engineering Services (Oil & Gas/ Process / Chemical Industries)
    • Manufacturing Engineering Services (Discrete Manufacturing Industries)
    • Founded by former Michigan State University professor, former Wipro (NYSE: WIT) EDS Chief Executive and serial entrepreneur Dr. Mukesh Gandhi
    • Locations: Headquartered in the U.S., multiple centers of delivery excellence in India (Bengaluru, Pune), branch offices in Germany, the U.K, the Netherlands, and Japan.
    • Culture: Creative is run on a culture of positivity, entrepreneurial spirit, customer centricity, teamwork, and meritocracy

    Role: Technical Writer

    Experience: 02-07 Years

    Job Description

    • Tools: OXYGEN (Writing)
    • Worked on CMS application / SDL Tridion (Application)
    • Parts Manual - Adobe Illustrator & Photoshop (Should be aware of engineering drawing)
    • Assembly structures in the parts manual
    • Parts Bulletins & Safety Bulletins
    • STE - Simplified Technical English
    • ECN
    • Knowledge on NX & TC
    • Illustrator or Engineering parts catalogue
    • Parts Manual
    • After-Market Catalogs
    • Spare parts catalogue
    • Heavy Machines - Trucks, Automobile Industry
    • Construction Equipment
    • Strong in STE
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    Creative Synergies Group

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